Midwest Superstore

This was my first time to come to this dealership and it was a good experience. The Kia was ready to be seen when they said it would be & gave me adequate time to make up my mind! was a good experience. The Kia was ready to be seen when they said it would be & gave me adequate time to make up my mind! More

Trust. The main ingredient in the relationship with your mechanic. I throw my keys to Jim Turner without a worry. The Toyota and Ford technicians there are experts, with a knack for thorough repairs. HIGHL mechanic. I throw my keys to Jim Turner without a worry. The Toyota and Ford technicians there are experts, with a knack for thorough repairs. HIGHLY recommended. COMPLETELY satisfied. More

Very nice folks to work with in the service department. All services performed as requested and one on time and correctly. Received a phone call and email when the vehicle was ready to be picked up. Tha All services performed as requested and one on time and correctly. Received a phone call and email when the vehicle was ready to be picked up. Thank you. More

We have purchased Toyotas there for a number of years. Our experience has always been excellent! That includes the follow-up experiences with the service department. Our experience has always been excellent! That includes the follow-up experiences with the service department. More

In and out quickly for oil change. Brandon answered all of my questions. No concerns. I’ve been coming to Midwest for 5+ years. Good service. of my questions. No concerns. I’ve been coming to Midwest for 5+ years. Good service. More

I took the car in because the yellow light came on on the dash. I was told it was some engine trouble. Couldn't leave but given an appointment. Took it in and told what the problem was and and a diagnosti dash. I was told it was some engine trouble. Couldn't leave but given an appointment. Took it in and told what the problem was and and a diagnostic check-up done. It took about an hour and goo to go! Very happy with the way they took care of things. More

Professional, willing to work with you and made the delivery fast. Everything was done online. The car was ready when we got there. We just needed to sign the paperwork and drive away. delivery fast. Everything was done online. The car was ready when we got there. We just needed to sign the paperwork and drive away. More

Your service advisor, Jim Turner, is disrespectful and rude when dealing with him! He chewed me out for not knowing what an option was on a car, when I brought it in for a weird noise tat I thought it was rude when dealing with him! He chewed me out for not knowing what an option was on a car, when I brought it in for a weird noise tat I thought it was making! If my brand, new vehicle (2020 Rav4) wasn't under warranty, I would go to my own mechanic! Chris, who handles the final paperwork, was rude after I got some bad initial information from the loan officer at my financial. When he had me come in to resign a new contract, he rudely said, "I tried to tell you the other day what the interest rate was!" I was only going by the info I got from my loan officer when I was dealing with him the first time. Jade was excellent to deal with, was respectful, and attentive. She was the only one that approached me when I was in the Showroom after I was returning from the lot to the Waiting Room. In the future, we will probably take our business to another Toyota dealership in order to purchase another new car! After buying brand, new car, I should've been treated better than I was! The only reason I'm going to use your Service Department, is it is local, Andi don't have the time to take it to Wichita! I hope you could find it a way to deal with what I have depicted to you! In the future, with the negatives that I have wrote about, I hope to be treated with dignity and respect! If not, I will be asking for a supervisor on the spot! More

Service was fine. They checked over the car and reported all was well plus rotated the tires at no extra charge. It is a friendly dealership. all was well plus rotated the tires at no extra charge. It is a friendly dealership. More

Excellent service!!! Got me right in and out. Very friendly. Rotated my tires. Everything was great. Will continue using Midwest for my Camry. Thank you for the great service. friendly. Rotated my tires. Everything was great. Will continue using Midwest for my Camry. Thank you for the great service. More