Midwest Superstore

Enthusiastic response to unexpected audio amp failure was well appreciated. Would only have been better if warranty replacement part had been in stock. But waiting 2 days for part is not excessive. well appreciated. Would only have been better if warranty replacement part had been in stock. But waiting 2 days for part is not excessive. More

excellent service. The service man that welcomed me was very nice and did an awesome job informing me of what all needed to be done and answered my questions about tires. very nice and did an awesome job informing me of what all needed to be done and answered my questions about tires. More

Excellent experience, has been that way since we bought our first car at Midwest 13 years ago. We have now purchased 2 cars from Midwest and drive the hour from Wichita to Hutch to have them serviced, we our first car at Midwest 13 years ago. We have now purchased 2 cars from Midwest and drive the hour from Wichita to Hutch to have them serviced, we don't even consider going somewhere else. Jim does an excellent job, truly cares and listens when we bring a car in to be serviced. The mechanics in the shop do the work and get it right the first time. Mike G More

Brandon provided outstanding service and made sure to work with another dealer for me to obtain proper warranty information. Thank you Brandon for all your help! work with another dealer for me to obtain proper warranty information. Thank you Brandon for all your help! More

We always use Midwest for our car maintenance. Today was for oil change. Jim Turner is always so helpful and caring. The courtesy car was a blessing as I was able to leave my car in good hands while I was for oil change. Jim Turner is always so helpful and caring. The courtesy car was a blessing as I was able to leave my car in good hands while I was driven to the hospital where my husband was a patient. Such a relief for an elderly woman (me) to be treated so kindly. The young man driving the courtesy car extended the same kindness I'd already received from Jim. Thank you and God bless you. More

It was a 1st time visit to this dealership and everything was great. All of the folks I had interactions with were very knowledgeable and I felt very welcome. was great. All of the folks I had interactions with were very knowledgeable and I felt very welcome. More

My experience with Midwest Toyota was great. Jim Turner is excellent at his job. And your 25 word minimum is the only irritating part of this survey. is excellent at his job. And your 25 word minimum is the only irritating part of this survey. More

Jim Turner is the biggest single reason we have purchased 4 Toyotas in the past 15 years. I drive from Wichita to Hutch for service because Jim takes such good care of me. My daughter drives from Oklahoma 4 Toyotas in the past 15 years. I drive from Wichita to Hutch for service because Jim takes such good care of me. My daughter drives from Oklahoma to Hutch for the same reason. More

Great experience overall! They were very easy to communicate with through the whole process. They valued my trade in and negotiated the price of the new car very quickly and easily! No issues at all communicate with through the whole process. They valued my trade in and negotiated the price of the new car very quickly and easily! No issues at all! More

This is the second new Toyota truck I have bought from Midwest and have been very happy with both experiences. Craig Brown helped me get what I needed and has been great answering all my questions. I li Midwest and have been very happy with both experiences. Craig Brown helped me get what I needed and has been great answering all my questions. I live in Wichita which is about 38 miles from Hutchinson but the drive, even for service calls, is well worth it for the help and care they demonstrate. All the employees I saw were great. More