Midwest Superstore

Very friendly staff who seem to care about the customer’s experience. Craig went out of his way to set up my different apps. Looking forward to your service department. experience. Craig went out of his way to set up my different apps. Looking forward to your service department. More

Here's a TIP: save yourself $136 by going to a parts store when the check engine light comes on - even if you bought your vehicle new at this dealership and always have it serviced here. "That's our dia store when the check engine light comes on - even if you bought your vehicle new at this dealership and always have it serviced here. "That's our diagnostics fee," says Brandon Service (NOT) Manager. More

Enthusiastic response to unexpected audio amp failure was well appreciated. Would only have been better if warranty replacement part had been in stock. But waiting 2 days for part is not excessive. well appreciated. Would only have been better if warranty replacement part had been in stock. But waiting 2 days for part is not excessive. More

excellent service. The service man that welcomed me was very nice and did an awesome job informing me of what all needed to be done and answered my questions about tires. very nice and did an awesome job informing me of what all needed to be done and answered my questions about tires. More

Excellent experience, has been that way since we bought our first car at Midwest 13 years ago. We have now purchased 2 cars from Midwest and drive the hour from Wichita to Hutch to have them serviced, we our first car at Midwest 13 years ago. We have now purchased 2 cars from Midwest and drive the hour from Wichita to Hutch to have them serviced, we don't even consider going somewhere else. Jim does an excellent job, truly cares and listens when we bring a car in to be serviced. The mechanics in the shop do the work and get it right the first time. Mike G More

Brandon provided outstanding service and made sure to work with another dealer for me to obtain proper warranty information. Thank you Brandon for all your help! work with another dealer for me to obtain proper warranty information. Thank you Brandon for all your help! More

We always use Midwest for our car maintenance. Today was for oil change. Jim Turner is always so helpful and caring. The courtesy car was a blessing as I was able to leave my car in good hands while I was for oil change. Jim Turner is always so helpful and caring. The courtesy car was a blessing as I was able to leave my car in good hands while I was driven to the hospital where my husband was a patient. Such a relief for an elderly woman (me) to be treated so kindly. The young man driving the courtesy car extended the same kindness I'd already received from Jim. Thank you and God bless you. More

It was a 1st time visit to this dealership and everything was great. All of the folks I had interactions with were very knowledgeable and I felt very welcome. was great. All of the folks I had interactions with were very knowledgeable and I felt very welcome. More

My experience with Midwest Toyota was great. Jim Turner is excellent at his job. And your 25 word minimum is the only irritating part of this survey. is excellent at his job. And your 25 word minimum is the only irritating part of this survey. More

Jim Turner is the biggest single reason we have purchased 4 Toyotas in the past 15 years. I drive from Wichita to Hutch for service because Jim takes such good care of me. My daughter drives from Oklahoma 4 Toyotas in the past 15 years. I drive from Wichita to Hutch for service because Jim takes such good care of me. My daughter drives from Oklahoma to Hutch for the same reason. More