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Midtown Kia

Tulsa, OK

4.4
3,057 Reviews

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,057 reviews

June 10, 2023

Service was good. It was friendly nice it was fast. I will tell Friend to tell Friend to come to Kia. More

by DEBOSEMONICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 11, 2023 -

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Monica, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

June 09, 2023

Excellent Customer Care! I gave a description of the car I wanted and my budget they had me test drive the vehicle I wanted, gave the highest offer for my trade and had me ou More

by deseree.m.rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin , Carson VanCleave
Jun 11, 2023 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Deseree, please let us know.

June 09, 2023

I like the service and people in midtown kia they are very nice and friendly people. More

by davqhuav00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Carson VanCleave
Jun 09, 2023 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

June 09, 2023

Service center was clean. They had water and coffee available. The bathrooms were clean as well More

by zain-iftikhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 09, 2023 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 09, 2023

We ordered a new Telluride and when it came in there was a minor flaw in the paint. The new car manager Bryan Newpher pointed it out or I would have never noticed it until later. He made sure it was repaire More

by Travis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher
Jun 09, 2023 -

Midtown Kia responded

Travis, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 09, 2023

easy to work with and excellent sales team. seemless, good follow up and transaction was also perfect. More

by SCOTTFORTPITTFURNITURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mier, Jasmine Gutierez, Marlo Fearing, Michael Aponte, Bryan Newpher, Capp Crowder, Jordan Bush, Luis Torres, Bo Chase
Jun 11, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Scott, and we hope to see you again!

June 09, 2023

I tried for over a year to get midtown kia to fix my car. The vehicle had a factory recall and Kia said they were going to do a goodwill case and fix the vehicle. Midtown says Kia Corp changed their mind and More

by ljfine82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan Bush
Jun 12, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 09, 2023

Eli was great. Service was fast and friendly. Would recommend to all my Coaches here at U Tulsa. More

by coachpolizzi14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli
Jun 11, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

June 08, 2023

My passenger side door was missing three bolts. The door was not latching properly. This became more and more noticeable over the course of about a week. I brought it to the attention of the dealer More

by heidileonrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyler Williams, Eli (sales manager), Service Department, Shelly (finance)
Jun 08, 2023 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, Heidi, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 08, 2023

I had a decent experience at this location. There we some assurances that were not met. More

by connor.johnson08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Carson VanCleave
Jun 08, 2023 -

Midtown Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Connor, feel free to contact us at your convenience.

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