Melissa Herzog
Melissa Herzog at Midtown Kia

Melissa Herzog

SALES PROFESSIONAL

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

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4.9
171 Reviews
4.9

171 Reviews

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171 Reviews of Melissa Herzog

October 31, 2026

Dealership Rating
Employee Rating

Melissa was very professional and very kind. The place was very clean and I would come back. More

by kcochran0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Servais, Anthony Hopkins

Oct 31, 2026

Midtown Kia responded

Thank you for your feedback. We appreciate your kind words about our team and cleanliness at Midtown Kia.

October 07, 2026

Dealership Rating
Employee Rating

Melissa at Midtown Kia made purchasing our new car such an easy process. We searched for weeks and Midtown by far gave us the best deal within 300 miles atleast. So kind and personable, helpful, and honest More

by Emily.mayhugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kord Padilla

Oct 07, 2026

Midtown Kia responded

Our team enjoyed guiding you through securing such a great deal on your new Kia Telluride and handling your trade-in so efficiently. Hearing you found Melissa personable, helpful, and honest means a lot to us. We’re glad there were no hidden fees and you were on the road in just two hours.

October 04, 2026

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They were trying to put me into a car that I didn’t want. Don’t call ahead and this is the second car I have bought from this dealership the first time it was a great experience. I totaled my car gotta dee More

by ptepstein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 05, 2026

Midtown Kia responded

Hello, We appreciate you taking the time to share your feedback. We would like the opportunity to speak with you about your recent experience with our Sales Team regarding your vehicle selection and purchase. Please give us a call when you have a moment to discuss. Thank you, Midtown Kia (918) 622-3160

Oct 06, 2026

ptepstein responded

No thank you I have had enough time with you. I bought the car please leave me alone. My experience last time with your dealership was much more pleasant. Keep in mind this is the second car I have bought from your dealership and my six Kia. Maybe return customers should be treated nicer word of mouth travels fast.

September 30, 2026

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Great service, friendly staff. Very punctual with their estimated times. I really liked the service video that was mailed to me after the More

by lfvillarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Conaway, James Stassi, Kory Whittford , Harold Story

Sep 30, 2026

Midtown Kia responded

Thank you for recognizing our punctual service and the video update. We appreciate your feedback about our team at Midtown Kia.

September 25, 2026

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Employee Rating

Buying a new car experience is never easy; but that changed with Midtown KIA. Our sales experience with Melissa Herzog and the Midtown management and staff was excellent. We are enjoying our new Kia More

by backporch10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2026

Midtown Kia responded

Thank you for sharing your experience with Midtown Kia. We're glad to hear you're enjoying your new Kia Sportage Prestige Hybrid AWD. We appreciate your feedback and hope our service department meets your expectations as well.

September 19, 2026

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This dealership was amazing to work with both with buying my vehicles to trading them in for newer ones, i had amazing service experiences with them as well. More

by emilyvinita20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2026

Midtown Kia responded

Thank you for sharing your positive experience with Midtown Kia. We appreciate your feedback and are glad our team could assist you well.

August 05, 2026

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Employee Rating

Up front great network. After purchasing the 2026 k4 weeks into having the car started having tire issues. Called dealer ship they wanted no part in any of it. They comment More

by coledonaldson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 06, 2026

Midtown Kia responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. We would like to address your experience with our Service Team regarding the customer care provided during your inquiry about the tires on the vehicle purchased from our Sales Team. Whenever you can, please give us a call. Sincerely, Midtown Kia (918) 622-3160

August 05, 2026

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Employee Rating

Melissa is great. She worked with me every step of the way and answered all my questions. She was very knowledgeable, professional, and a pleasure to work with. I even More

by jenniferaustinba
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Servais, Anthony Hopkins

Aug 05, 2026

Midtown Kia responded

Thank you for sharing your experience with our team at Midtown Kia. We appreciate your referral and are glad to hear Melissa provided knowledgeable and professional service.

August 04, 2026

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Employee Rating

Midtown’s customer service is amazing! I purchase my Kia in January and this was my first service appointment. So glad we made the switch to Kia and we chose Midtown! More

by brelandse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Conaway, James Stassi, Kory Whittford , Harold Story

Aug 04, 2026

Midtown Kia responded

Thank you for sharing your experience with Midtown Kia. We're glad to hear our customer service met your expectations during your first service appointment. We appreciate your choice and look forward to serving you again.

June 28, 2026

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Employee Rating

The best car buying experience ive ever had. Melissa is the best and the financing manager was on point also. Awesome place to buy a car. Melissa had all the paper work ready when we showed up. More

by bdogg42482
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 28, 2026

Midtown Kia responded

Thank you for sharing your experience with Midtown Kia. We're glad our team made the process efficient for you, especially given the distance. We appreciate your feedback.

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