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Midtown Kia

Tulsa, OK

4.4
3,057 Reviews

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,057 reviews

August 08, 2023

Fouth car from them, fifth Kia. GREAT PEOPLE ND service. They took care of all our needs. More

by terriwright461
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Jordan Bush
Aug 09, 2023 -

Midtown Kia responded

Thank you, Terri! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

August 05, 2023

I havw brought to cars from them the services was all ways great they always told ways to make my xar run and provided great customer service More

by lashana.tucker2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby, Michael Aponte
Aug 09, 2023 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 04, 2023

always friendly and nice people but very very slow service. also have a tire warranty not sure what i’m paying for when it doesn’t cover anything wrong with my tires when i take it in More

by briannasurritte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t remember the names
Aug 04, 2023 -

Midtown Kia responded

Brianna, thank you for sharing about your experience with Midtown Kia. Please don't hesitate to reach out to us directly if you have any questions or concerns. We appreciate your business and hope to see you again soon!

August 04, 2023

Service is awesome! However, it would be nice to know the cost of services before hand. To me, an oil.change and tire rotation costing north of $100 is a bit too much. More

by mcooks23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Service department
Aug 04, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2023

Easy to work with and followed through on their commitment. Overall a great experience for buying a vehicle. More

by branzjb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Bush, Carson VanCleave
Aug 04, 2023 -

Midtown Kia responded

Thank you so much for choosing Midtown Kia! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 04, 2023

You are a joke that doesn’t take care of your customers. I have major regrets from buying a Kia. My check engine light came on 2 weeks ago. I still have 3 weeks until my appointment and I have got two diffe More

by claytonhelvy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Left a message for Michael a week ago still hasn’t called me back , Michael Aponte
Aug 07, 2023 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 03, 2023

I got the car I wanted at the price I wanted, but. ..we sat in the lobby for almost 2 hours waiting to talk to financing, and when she came out, she was surprised that we were sitting there. We showed More

by jsutton3
Recommend Dealer
No
Employees Worked With
Carson VanCleave
Aug 07, 2023 -

Midtown Kia responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 03, 2023

I had left my car at the dealership for close to three weeks, the only work they managed to complete was an oil change and changing out the wiper blades. Three or four mechanics signed onto the work order More

by MANEALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
Aug 07, 2023 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 03, 2023

This is my third time with KIA and I have loved everything about them every time! More

by vonnie61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Chase
Aug 04, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 03, 2023

Mike and his team were able to find the issue quickly and ordered the parts needed for the repair the first time! More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
Aug 04, 2023 -

Midtown Kia responded

Thank you, Amanda. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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