Back

Midtown Kia

Tulsa, OK

4.4
3,057 Reviews

4747 S Yale Ave

Tulsa, OK

74135

Directions

By Type

Showing 3,057 reviews

August 11, 2023

Good experience for car buying. Would recommend this dealer if shopping for a Kia automobile. More

by tjjacobson1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Jordan Bush
Aug 14, 2023 -

Midtown Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Midtown Kia are glad to have you as a customer.

August 11, 2023

Bought a certified pre-owned car from them and it had a horrible vibration. Took it back after 2 weeks and it took 7 weeks to figure out that the tires needed to be balanced. Morgan took over the service d More

by tara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan, Joe
Aug 17, 2023 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 10, 2023

Met with Mr Aponte 7/7/23 regarding an ongoing issue and then emailed him 7/17/23 and he still hasnt responded! the phone number he wrote on his business card says out of service. I DO NOT recommend Midtown More

by Testarossa
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelly Smith Financial Director, Evan Dubler service Dept, Jared H (No longer works there, Austin Taylor, Michael Aponte
Aug 14, 2023 -

Midtown Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Aug 14, 2023 -

Testarossa responded

I have met with Michael Aponte, Sales relationship manager and Shelly Smith Finance Director. But I have not had my issue with the missing extended warranty (purchased August 2019, but it was NEVER filed) resolved and, per usual, no one is calling or emailing me back.

August 09, 2023

I had no issues with my services and updates. Everything went smoothly. I asked for estimates and got them with no problem. More

by maskkitty70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
Aug 09, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

August 09, 2023

You provide good service in a timely manner. You are prompt to provide updates that are required. More

by MIKEELLIS2.0
Recommend Dealer
Yes
Employees Worked With
No one of note.
Aug 09, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 09, 2023

I had and issue with my car could not get an appointment on line so I dropped in and James took good care of my car More

by butler1963
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 09, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 09, 2023

We had a wonderful buying experience with Midtown Kia. Bolt was our sales rep, he was courteous and knowledable, did not feel pushed or pressured to buy. Child friendly was a huge selling point for us, we More

by patvail79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolt
Aug 09, 2023 -

Midtown Kia responded

Thank you, Pat, for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad to hear that Bolt was able to help you find the perfect vehicle while you searched stress-free :)

August 09, 2023

Jordan was awesome! We had a great experience buying our daughter her first car! Thanks! More

by Anna Nickens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Bush
Aug 09, 2023 -

Midtown Kia responded

Congratulations on your daughter's new vehicle! We are so glad that Jordan had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope your daughter enjoys her new vehicle, and we look forward to continuing to serve you in the future!

August 09, 2023

The whole process two/ three hours to complete which is an accident. The vehicle has more than 20 pieces of tape and stickers and use it to be removed that were missed during pre-delivery inspection. The f More

by dustyrenfro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan Newpher, Justin Mabe
Aug 12, 2023 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 09, 2023

Service was fast. the person, james I believe, was helpful got everything I wanted done. More

by altomlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 10, 2023 -

Midtown Kia responded

Hi Altom! It's great to hear that James was able to help you out in a timely manner. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

...
54
...