Midtown Kia

Alyssa was very kind helpful she made our buying experience delightful. Alyssa answered all our questions and explained everything in detail. experience delightful. Alyssa answered all our questions and explained everything in detail. More

I especially appreciate David's support and help POST sale. David has been very professional in following up with me as I was considering the vehicle and providing answers to questions. sale. David has been very professional in following up with me as I was considering the vehicle and providing answers to questions. More

Patrick and his team are always amazing. As a frequent flyer at the dealership, he anticipates my needs and makes sure everything is handled for me while keeping me in the loop for things I As a frequent flyer at the dealership, he anticipates my needs and makes sure everything is handled for me while keeping me in the loop for things I may need to know! More

Had an engine issue that Midtown was able to do a repair on, but there is no guarantee that it will fix the problem that I'm having with my car, however they were able to link me up to a company that extend on, but there is no guarantee that it will fix the problem that I'm having with my car, however they were able to link me up to a company that extended credit for me to pay for the repairs. More

This dealership sold me a car that had transmission problems on day 5. I was asked to tell the finance company that I had possession of the car even though it was at the Service Department. Three weeks problems on day 5. I was asked to tell the finance company that I had possession of the car even though it was at the Service Department. Three weeks and 2 loaner cars later it still wasn’t fixed or resolved. The lender froze the loan Subsequently, I went to Fowler Toyota in Broken Arrow. I purchased a 2024 RAV4 with 12,000 miles and a 6 year warranty. The same lender approved the loan. I returned the loaner car to Midtown. The sales agent told me that she was sorry and had no idea of any issues with the car. I found that hard to believe since she was the person who deliver the first loaner car. Midtown Kia showed me a total lack of care and concern. They failed to communicate on the status of the cars repair and most importantly, I question the integrity of their Finance Manager in asking me to lie to the lender by telling them that I had possession of the car. It was a real awakening for me. I had purchased 2 Kia’s from that location previously. One from Primeaux Kia and the other from Midtown. My relationship with Kia is OVER. My only recommendation to any potential buyers is to RUN! (AWAY) More

I love Midtown from buying my car to dealing with the service staff. I will continue going back to get my car serviced there. service staff. I will continue going back to get my car serviced there. More

Responsive, attentive, friendly, competent, helpful. I was pleased with the service I received November 25, at midtown Kia. Patrick was helpful as always. I appreciate the nice, clean waiting area. I ap I was pleased with the service I received November 25, at midtown Kia. Patrick was helpful as always. I appreciate the nice, clean waiting area. I appreciate the complimentary carwash especially since little things like that are harder for me to do these days More

Dealer was sole entity that services vehicle - suddenly they cannot locate key for tire locks. Cannot rotate or change a damaged tire - Patrick only contacted his mgr about the problem after customer left they cannot locate key for tire locks. Cannot rotate or change a damaged tire - Patrick only contacted his mgr about the problem after customer left the dealer. Tire service not completed -also 24000 miles on car yet pressed to do 25000 service in advance. Query where are the keylocks? Dealer says they are missing yet dealer is the last to have used the keys on previous service. patrick said harold story is the dealership mgr. harold story also said he was the dealership mgr. Yet he is not. Customer requested to speak to the mgr yet was not allowed to do so. What is this dealership going to do about their loss of customers tire key locks? Why was customer loed to and told that harold story is a manager? More

Excellent Hey , everyone went out their way to help me They went out of their way to help me with no questions They went out of their way to help me with no questions More

Good experience Good experience didn't take me all day to get the car paper work done timely get the car paper work done timely More