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Midtown Kia

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.4
3,112 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,112 reviews

September 02, 2023

Very involved and polite employees, staying in touch throughout the process and answered questions when asked More

by Delta
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop
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Sep 05, 2023 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 02, 2023

They were very helpful and super kind! They updated me on my vehicle and got everything done in a efficiently. More

by SAVANNAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stassi
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Sep 05, 2023 -

Midtown Kia responded

Savannah, Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again!

September 02, 2023

No communication with customers. No follow through; they don’t do what they say they will. They take excessively long times to complete repairs. They use pressure sales tactics, espe More

by hott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
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Sep 06, 2023 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 02, 2023

First time. Needed our 5000 mile service before heading home to Arizona. Very good service writer. Assuming we won’t have any vehicle issues during our 1200 mile More

by DT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Sep 05, 2023 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

September 02, 2023

Scheduling was quick to get me in. Mike in service was pleasant and answered all of my questions. More

by ndean_81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
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Sep 05, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

September 02, 2023

Timely, exceptional service Very knowledgeable and informative of my vehicles service needs Will definitely return More

by Cargirl
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
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Sep 02, 2023 -

Cargirl responded

Thank you Midtown Kia

Sep 05, 2023 -

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

September 02, 2023

Bend over backwoods to satisfy me. Very friendly and super diagnostic skills. I will chose Ferguson over any other dealership and Kia for traspotation. More

by DAVIDTOLFORD95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All in service deprtment.
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Sep 05, 2023 -

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, David, we look forward to having you as a valued customer for many years to come!

September 02, 2023

We had our car trailered in on a Friday and by the following Friday our car was ready to pick up. The engine had to be changed out. I was told it would be 3-4 to check it out then they would call me t More

by Gary Sommer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Sep 05, 2023 -

Midtown Kia responded

Gary, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 01, 2023

Everyone is so friendly and helpful, would recommend friends and family to go to them for car needs More

by rikib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mabe
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Sep 01, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 01, 2023

I had an appointment, but it took a little over 3 hours. to get done with my car. More

by jwagener1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Aponte
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Sep 06, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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