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Midtown Kia

Tulsa, OK

4.4
3,063 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,064 reviews

August 22, 2023

I've had very nice customer service and the workers are very polite and professional More

by alma7783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Bryan Newpher, Jordan Bush, Bo Chase, Justin Mabe, Ryan Weldon, Carson VanCleave, Eli Holloway, MASSEY BOWIE
Aug 22, 2023 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

August 21, 2023

I bought the car on the 12 of Aug and it broke down about 2 miles down the road. Its now the 21st to wait for it to get fixed. They gave a loaner vehicle that had the previous owner information in it, which More

by jenningsrebecca33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Bush
Aug 22, 2023 -

Midtown Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 21, 2023

Bolt was my salesman- professional, friendly, and knowledgeable. I enjoyed the process and will be referring my friends and family. Thank you. More

by cordney.mc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolt, Ryan Weldon
Aug 21, 2023 -

Midtown Kia responded

Congratulations on your new vehicle! We are so glad that Bolt had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 21, 2023

Terrible service door locks on 2011 Sedona can't be fixed in over a month after paying 2 thousand dollars, they still have my car More

by Sbailey709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike, Joe, in service department one star only they never call u back!!
Aug 25, 2023 -

Midtown Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 21, 2023

I brought my car in for an alignment and oil change service. I was greeted promptly and my needs and requests were handled properly. I was provided a complementary ride to my destinations while I waite More

by gary vance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stassi
Aug 21, 2023 -

Midtown Kia responded

Thank you for your business and this review, Gary. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 21, 2023

Everyone is so pleasant to work with. You won’t find better customer service in Tulsa, at any new car dealership. More

by p.saundramay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Boltinghouse, Michael Aponte
Aug 21, 2023 -

Midtown Kia responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 19, 2023

I dropped off my car to get the windows tinted. Staff were helpful and friendly. More

by ohler.becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Holloway
Aug 21, 2023 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

August 19, 2023

The after-sale crap about requiring my bank statements was ridiculous. They asked for “proof of income”, and then demanded to see how I spent all my income. Not the same! Not going to happen. I won’t e More

by cg8s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shelly Myers, Bryan Newpher, Carson VanCleave
Aug 24, 2023 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 19, 2023

The staff at midtown Kia were absolutely amazing. They took great care of me by replacing two tires quickly so that we could surprise our daughter with a new to her jeep Cherokee for her birthday. It More

by Korectnsocietee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Boltinghouse, Shelly Myers
Aug 21, 2023 -

Midtown Kia responded

It's great to hear that Rick and Shelly were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

August 18, 2023

They are not good about staying in contact with their customers. They had my car for six weeks and I had a real hard time finding out what was going on. They did not offer a loaner car nor did they tell More

by ldhytec1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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