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Midtown Kia

Tulsa, OK

4.4
3,057 Reviews

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,057 reviews

August 19, 2023

The after-sale crap about requiring my bank statements was ridiculous. They asked for “proof of income”, and then demanded to see how I spent all my income. Not the same! Not going to happen. I won’t e More

by cg8s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shelly Myers, Bryan Newpher, Carson VanCleave
Aug 24, 2023 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 19, 2023

I dropped off my car to get the windows tinted. Staff were helpful and friendly. More

by ohler.becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Holloway
Aug 21, 2023 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

August 18, 2023

Service was great only one problem. My floor mat was filthy with dirt when I picked it up. So might want to clean your shop floor or put something down to protect people's car from nast More

by bryanwarren2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John at service desk , Jasmine Gutierez, Michael Aponte, Carson VanCleave
Aug 18, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback. We appreciate your business and hope you will give us another opportunity to serve you!

August 18, 2023

The staff was friendly and exceptionally helpful. They went above and beyond to make sure we had a good experience. More

by lizreads2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 18, 2023 -

Midtown Kia responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 18, 2023

I have had nothing but great service from midtown Kia dealership in Tulsa Oklahoma. Thank you More

by ekabchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
Aug 21, 2023 -

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

August 18, 2023

Kyler Williams did a great job as a salesman. The experience was very positive for us. More

by davidboyle496
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler Williams
Aug 21, 2023 -

Midtown Kia responded

It's fantastic to hear that Kyler provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Midtown Kia!

August 18, 2023

They are not good about staying in contact with their customers. They had my car for six weeks and I had a real hard time finding out what was going on. They did not offer a loaner car nor did they tell More

by ldhytec1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Gutierez
Aug 24, 2023 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 17, 2023

Knowledgeable, Very friendly, Helpful, Understanding, and Just all around Good People, I had a Good Experience, and will recommend all my friends and family More

by Joby.o.taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Taylor, Jordan Bush, Carson VanCleave
Aug 18, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

August 17, 2023

Tyler was great to work with! ! I recommend this dealership to anyone. Caring and don’t annoy you. More

by taylorgclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 18, 2023 -

Midtown Kia responded

Thank you, Taylor! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

August 17, 2023

Total lack of communication, scammed on having to put in a need ac, after engine blew up. More

by tracylbowlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one really- just the call center
Aug 21, 2023 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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