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Midtown Kia

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.4
3,059 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,059 reviews

September 23, 2023

The experience with the service department was a D- . I dropped my car at 7 AM and never heard from the dealership. I called several times but you get the schedulers who are not on site. At 5:05 I called More

by mbemies
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Sep 27, 2023 -

Midtown Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 23, 2023

Amazing people! Easy to work with and helped me find what I was looking for ! More

by angelwoodstock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Sep 25, 2023 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 22, 2023

Overall great service but return calls to customers need work. I called 6 times and never got a call back. Did not car was ready till I had my husband call. More

by Deaneen Denney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 24, 2023 -

Midtown Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 22, 2023

Just awesome very good. Carson was so helpful and honest great customer service, would highly recommend. More

by terrellsayles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson VanCleave
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Sep 24, 2023 -

Midtown Kia responded

Thank you, Terrell, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 22, 2023

Oil change and service took relatively short time. Staff was friendly and efficient. This is the third Kia that I haven’t had service at Midtown Kia. More

by donlholt123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor service dept
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Sep 24, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business, Don, and hope to see you again soon!

September 22, 2023

Awesome great customer service enjoy the pizza explained every step so i unferstood what i was getting More

by piaray11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler 5
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Sep 24, 2023 -

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

September 22, 2023

Poor communication! Extremely slow service, they’ve had my vehicle for almost 5 weeks with no estimate on return time or updates on status as promised! More

by rsherron
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arlene Gore, Rick Boltinghouse
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Sep 27, 2023 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 22, 2023

They are friendly and very helpful. When my car had problems they were on it! More

by LAURICVCCRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Sep 24, 2023 -

Midtown Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

September 22, 2023

They found and fixed all problems and stayed in great contact throughout the entire time. They found warranty to replace my engine. Awesome experience More

by Delta
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 24, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

September 21, 2023

Very kind and informative. Also very clean and customer friendly. I had a great time at this dealership! More

by marleew18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Carson VanCleave
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Sep 24, 2023 -

Midtown Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

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