Midtown Kia

Used this dealership frequently several years ago and became unhappy with the service I received. Took my business to another dealership. Things have now changed. Service was excellent! became unhappy with the service I received. Took my business to another dealership. Things have now changed. Service was excellent! More

Very helpful and friendly. Went out of their way to make sure i was satisfied with the service. Went out of their way to make sure i was satisfied with the service. More

GREAT Service from end to end. Took less time that I expected. Dealership staff was unique. Took less time that I expected. Dealership staff was unique. More

They are the beast at what they do. I would recommend all my friends to go there. Thank u mid-town kia I would recommend all my friends to go there. Thank u mid-town kia More

service advisor was great, and knowledgable-only recommended necessary service. very helpful and honest. great recommended necessary service. very helpful and honest. great More

The experience with the service department was a D- . I dropped my car at 7 AM and never heard from the dealership. I called several times but you get the schedulers who are not on site. At 5:05 I called I dropped my car at 7 AM and never heard from the dealership. I called several times but you get the schedulers who are not on site. At 5:05 I called the used car department and the sales manager walked to the service department and waited for an advisor to talk to me. 5 stars to this manager. My car estimate had been ready since noon. My advisor had gone home ill but no one ever looked at the board to realize my car was ready and a call should have been initiated. My car was at the dealership all day and nothing was done, not even the warranty work I had authorized. I will not go back to Midtown Kia. My purchase experience was great but the customer service is NONEXISTENT! More

Fast, friendly, and great customer service. Didn't have to spend all day at the dealership Iike other places. I was in and out in just over 2 hours and left with a brand new car. Carson and the Didn't have to spend all day at the dealership Iike other places. I was in and out in just over 2 hours and left with a brand new car. Carson and the finance team are great at what they do. Overall an awesome experience. Would definitely recommend shopping here for your new Kia! More

Amazing people! Easy to work with and helped me find what I was looking for ! Easy to work with and helped me find what I was looking for ! More

Poor communication! Extremely slow service, they’ve had my vehicle for almost 5 weeks with no estimate on return time or updates on status as promised! Extremely slow service, they’ve had my vehicle for almost 5 weeks with no estimate on return time or updates on status as promised! More

Awesome great customer service enjoy the pizza explained every step so i unferstood what i was getting every step so i unferstood what i was getting More