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Midtown Kia

Tulsa, OK

Overview
Reviews
Vehicles
4.3
3,055 Reviews
Call Dealership (918) 622-3160

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,055 reviews

November 16, 2023

We weee very happy with Sarah Nelson. She was friendly and very helpful. I would recommend her and the dealership to friends More

by BRENT.TREASE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Nelson
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Nov 16, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business, Brent, and hope to see you again soon!

November 14, 2023

Everyone is always friendly and helpful. The dealership is usually clean. Seems pretty organized as well More

by REBECCA.STOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Chase
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Nov 14, 2023 -

Midtown Kia responded

Rebecca, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

November 14, 2023

Very Very happy with the service that you have done and very friendly and courteous. Mike was really good at timely service. Thanks. More

by nbhagat
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 14, 2023 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 14, 2023

Everything as promised and on time. Satisfied with the repair job and will return to the shop for more work needing done More

by swilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
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Nov 14, 2023 -

Midtown Kia responded

Thank you so much for your kind words for Jasmine, and for taking the time to leave us this wonderful feedback!

November 14, 2023

Well, bad experience started when I pulled up and sat for about 20 mins before anyone came out, I specifically had declined additional work because I was short in time but they did it anyway- an hour and 1/2 More

by TJMOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one introduced
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Nov 17, 2023 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 12, 2023

Nice people. Good selection of vehicles. You can test drive without a salesman. Nice service department. More

by Lorirule
Recommend Dealer
Yes
Employees Worked With
Tyler Ratcliff 5 stars
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Nov 12, 2023 -

Midtown Kia responded

Thanks for your feedback on your recent visit to Midtown Kia. It's great to hear that we were able to assist you and that you had such a positive experience.

November 11, 2023

Tried to sell me a battery and clean terminals after they checked the battery and left the terminal loose so car wouldn't start without a jump. Son noticed it after looking at the car. More

by vickibrown223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 14, 2023 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 11, 2023

2 months waiting for them to solve a problem with my brakes and they never called me. More

by JHONNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
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Nov 14, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 10, 2023

Even though I made an appointment the wait is always hours. Unneeded recommendations were made now that my extended service plan has expired. I won't be returning now that it has. They have always kept More

by hmariemay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept: I don't know names.
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Nov 14, 2023 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 08, 2023

I was pleased with the service I received, however I dint not like the contact between us. More

by ashleepete1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in the service dept.
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Nov 08, 2023 -

Midtown Kia responded

Ashlee, Thank you for your business and this review. We're happy Mike and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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