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Midtown Kia

Tulsa, OK

4.4
3,059 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,059 reviews

November 22, 2023

The dealership was very helpful and they did an recommend. Anyone else using this dealership and we really appreciate their efficiency More

by chuck.tottress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 24, 2023 -

Midtown Kia responded

Chuck, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2023

It took over 3 days to diagnose the warning lights on my dash and detail my Kia Sportage. No work was actually done except for the detail. Finally discouraged I told them that I was coming to get my car. Wi More

by bixbymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t deal with any of the people listed.
Nov 27, 2023 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 22, 2023

Very quick and respectful. I was welcomed kindly and was even asked if I'd like a ride while I waited! My car was very clean when they brought me to it! More

by jayciemaeb
Recommend Dealer
Yes
Nov 24, 2023 -

Midtown Kia responded

Jaycie, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

November 22, 2023

They always want to keep the car too long when getting it serviced. My kia is the only car I have and wait time is ridiculously long. More

by mathewdaniels88
Recommend Dealer
No
Nov 27, 2023 -

Midtown Kia responded

Matthew, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 20, 2023

Someone had vape in my car not pleased about it and it happen not this last time but time before that. We complained and nothing was done I don’t some and I don’t vape I feel like the man put a degrade on More

by Valerie DeShazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Bush
Nov 21, 2023 -

Midtown Kia responded

Valerie, Thank you! Jordan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

November 19, 2023

Very accommodating and helpful for our needs. Dealership is very clean and updated. Took us on Multiple test drives to ensure the best fit for our son. More

by SHARMON30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Smith, Bryan Newpher
Nov 19, 2023 -

Midtown Kia responded

Thank you so much for choosing Midtown Kia! Please let us know if we can be of any more assistance!

November 19, 2023

Warranty work that was completed very quickly. It took less than half an hour. I was amazed! More

by bernadetteward243121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
Nov 20, 2023 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bernadette, please let us know.

November 19, 2023

I waited 3 and a half hours for a simple recall that they told me would only a few minutes. Then, after I left I noticed one of my security features had been disabled. Now, I have to take it back in for them More

by MBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember their name
Nov 23, 2023 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 18, 2023

Your Service Consultant Michael was one of the best I've ever delt with. This was my 1st visit to your dealership. You also very seldom find a Serv. Mgr hanging out on the service drive seeing that your cus More

by dagray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgr: Joe, Serice Consultant: Michael
Nov 19, 2023 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michael here at Midtown Kia.

November 17, 2023

Every sales person I came in contact with was friendly and helpful... Even after I had already settled with one person. There was a very good inventory to select from. Justin and Eli made my purchase purc More

by landerson-50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson, Justin Mabe, Eli Holloway
Nov 19, 2023 -

Midtown Kia responded

It's great to hear that Eli and Justin were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

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