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Midtown Kia

Tulsa, OK

4.3
3,055 Reviews

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,055 reviews

November 24, 2023

I had an accident that ruined a wheel, and he was able to have the car running in several hours. (The wheel was in stock) More

by jlindholmiii
Recommend Dealer
Yes
Employees Worked With
Mike?
Nov 26, 2023 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

November 23, 2023

Smooth, quick The service was easily scheduled. The service was done in professional manner and completed quickly. Well done More

by melonf16
Recommend Dealer
Yes
Nov 23, 2023 -

melonf16 responded

Good job Midtown Tulsa KIA

Nov 24, 2023 -

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

November 23, 2023

I have used this dealership ever since I bought my 2015 Kia Optima brand new there in 2014. They have always had reliable service and courteous employees. More

by CPRUSS213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
Nov 24, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

November 23, 2023

They had my car ready to go when they said they would. An hour or less. More

by wb.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 24, 2023 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

November 22, 2023

The dealership was very helpful and they did an recommend. Anyone else using this dealership and we really appreciate their efficiency More

by chuck.tottress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 24, 2023 -

Midtown Kia responded

Chuck, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2023

Very quick and respectful. I was welcomed kindly and was even asked if I'd like a ride while I waited! My car was very clean when they brought me to it! More

by jayciemaeb
Recommend Dealer
Yes
Nov 24, 2023 -

Midtown Kia responded

Jaycie, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

November 22, 2023

They always want to keep the car too long when getting it serviced. My kia is the only car I have and wait time is ridiculously long. More

by mathewdaniels88
Recommend Dealer
No
Nov 27, 2023 -

Midtown Kia responded

Matthew, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 22, 2023

Scheduler said there was a part available. She did not give me an istallation quote. However, when I drove 200+ miles to have receiver and harness installed, I was told the receiver you had wa More

by LINDAJIRKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea who inservice I dealt with
Nov 24, 2023 -

Midtown Kia responded

Linda, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 22, 2023

Arlee is so personable and kind! She is so professional and makes the process so easy. She is always so sweet when I come in and gets me taken care of! More

by averygreen99
Recommend Dealer
Yes
Employees Worked With
Arlee
Nov 24, 2023 -

Midtown Kia responded

Avery, Thank you for taking the time to share your thoughts on working with Arlee and our team. We're glad to hear we delivered such a great experience!

November 22, 2023

It took over 3 days to diagnose the warning lights on my dash and detail my Kia Sportage. No work was actually done except for the detail. Finally discouraged I told them that I was coming to get my car. Wi More

by bixbymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t deal with any of the people listed.
Nov 27, 2023 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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