Midtown Kia

Everything as promised and on time. Satisfied with the repair job and will return to the shop for more work needing done Satisfied with the repair job and will return to the shop for more work needing done More

Well, bad experience started when I pulled up and sat for about 20 mins before anyone came out, I specifically had declined additional work because I was short in time but they did it anyway- an hour and 1/2 about 20 mins before anyone came out, I specifically had declined additional work because I was short in time but they did it anyway- an hour and 1/2 later I checked and they said my car was “in the cleaning line”. 20 mins later they brought it out and 1) not clean- windows still had road dust on them, 2) smelled like cigarette smoke! Overall- not good. More

Nice people. Good selection of vehicles. You can test drive without a salesman. Nice service department. Good selection of vehicles. You can test drive without a salesman. Nice service department. More

Tried to sell me a battery and clean terminals after they checked the battery and left the terminal loose so car wouldn't start without a jump. Son noticed it after looking at the car. checked the battery and left the terminal loose so car wouldn't start without a jump. Son noticed it after looking at the car. More

2 months waiting for them to solve a problem with my brakes and they never called me. brakes and they never called me. More

Even though I made an appointment the wait is always hours. Unneeded recommendations were made now that my extended service plan has expired. I won't be returning now that it has. They have always kept hours. Unneeded recommendations were made now that my extended service plan has expired. I won't be returning now that it has. They have always kept me updated on recalls, but the wait for those appointments was weeks. More

I was pleased with the service I received, however I dint not like the contact between us. not like the contact between us. More

Tyler was great, however, the vehicle was ready for to take home same day because it needed to go through the shop and I wasn’t informed that the warranty was optional only “financing with this bank inclu take home same day because it needed to go through the shop and I wasn’t informed that the warranty was optional only “financing with this bank includes this warranty.” In this time, customer satisfaction should be everything for continuous building and I wasn’t satisfied at all. If friends and family look for recommendations for dealerships- I will advise against midtown Kia. More

I brought my Kia in thinking it needed a update. After Mike checked it did not. But Mike was super! I will bring my Kia back to Midtown! After Mike checked it did not. But Mike was super! I will bring my Kia back to Midtown! More

The car buying process was very easy. I had been communicating with our Sales Rep, Micah, via text prior to arriving because my son knew exactly the make, model and color of what he wante I had been communicating with our Sales Rep, Micah, via text prior to arriving because my son knew exactly the make, model and color of what he wanted. Micah had the car ready for a test drive when we arrived and from there the process was fast and went very smoothly. Micah was very efficient and very helping with getting my son the car he wanted. More