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Midtown Kia

Tulsa, OK

4.3
3,055 Reviews

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,055 reviews

December 02, 2023

The staff at Midtown Kia in the service department are amazing. They treat you like family. More

by jmwilloughby2014
Recommend Dealer
Yes
Dec 04, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

December 01, 2023

I was very pleased with this service department. Great job with communicating and being friendly. More

by SPRINKS007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Dec 01, 2023 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 30, 2023

Melissa met me out front which was nice and Jasmine come gave a hug. It was a 2 and half for the whole process plus better experience then the first time was there. More

by nativenate4949
Recommend Dealer
Yes
Employees Worked With
Jordan Bush, Jordan Bush
Nov 30, 2023 -

Midtown Kia responded

Here at Midtown Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Nov 30, 2023 -

nativenate4949 responded

Also Jordan came in and said hi to me and help me set my next oil change. Met a service guy to set up my this service was better then my last experience. The finance lady also was also amazing. Yes im paying more probably a $100 more then my last car but i have never felt so welcome. Thank you Midtown Kia

November 30, 2023

These guys were amazing. When they realized there was a challenging situation with work that have been done with my car. They gave me a loaner for 6 days straight until the More

by somsheilabenjamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
Dec 01, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

November 29, 2023

I am very happy with my purchase. Jordan did an excellent job explaining all the features More

by lindamelendez79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Bryan Newpher, Jordan Bush, Bo Chase, Justin Mabe, Ryan Weldon, Carson VanCleave, Eli Holloway
Nov 30, 2023 -

Midtown Kia responded

Thanks, Linda, for sharing about your experience with Jordan here at Midtown Kia. We appreciate your business and hope to see you again soon!

November 28, 2023

they check car moving slow speed they said $150 to check it what else can I give you More

by hlynn3033
Recommend Dealer
Yes
Nov 28, 2023 -

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

November 27, 2023

Easiest car buying experience I've ever had. The car was detailed and ready to go. I texted my information to Jason and the paperwork was ready when I got there! More

by davidboschert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Herzog, Jason Herzog, Jordan Bush
Nov 27, 2023 -

Midtown Kia responded

David, It's fantastic to hear that Jason provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Midtown Kia!

November 27, 2023

We received great service by the techs. The answering service for making appointments needs some work. Somehow the original appointment I made over the phone did not get put in the system. More

by CMIX2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeren was wonderful!!!!! 10 stars!
Nov 27, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jeren and our team, and we look forward to working with you again.

November 27, 2023

Midtown got us right into the service department when my car broke down..... The other dealership scheduled to get my car into their service department in 6 weeks! Farley was great at keeping me informed an More

by caseysokzoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farley
Nov 27, 2023 -

Midtown Kia responded

Casey, Thanks for sharing your thoughts about your experience with Midtown Kia. Farley and our team appreciate your business and hope to see you again soon!

November 24, 2023

Lied to me, forced me to buy a maintenance contract and tire and wheel policy, now they will not return my call so I can cancel the contracts for me to get a refund. I paid cash for the vehicle and told t More

by d_donathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Creveling, Jordan Bush
Nov 27, 2023 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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