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Midtown Kia

Tulsa, OK

4.3
3,055 Reviews

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,055 reviews

January 25, 2024

had brought me kia sportage in earlier in the week (on the 15th). i was told my connection was bad and that they cleaned the part and that everything was back up to par. once i had received my car the cod More

by cheyennebrooke3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Mellor, JEREN BAYLOCK, Nate Harlan
Jan 29, 2024 -

Midtown Kia responded

Thank you for bringing this to our attention, Cheyenne, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 25, 2024

Great place and easy to deal with I'd recommend to my friends and family For all services More

by Jeremymier313
Recommend Dealer
Yes
Employees Worked With
NATE HARLAN, Nate Harlan
Jul 05, 2024 -

Midtown Kia responded

Jeremy, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

January 24, 2024

Took sorento in because of dashboard error lights. Still have same lights on after Thanks More

by Kjelliott13
Recommend Dealer
No
Jan 27, 2024 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 24, 2024

Same error lights when we left as when we brought it in. Didn't fix it but sent it out the door. More

by Kjelliott13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Mellor, JEREN BAYLOCK, Nate Harlan
Jan 27, 2024 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 23, 2024

It is always very good and helpful Everyone in the service department is always very informative and makes me feel relaxed. More

by naomi.reed88
Recommend Dealer
Yes
Employees Worked With
JOE CYR, JOE CYR
Jan 23, 2024 -

Midtown Kia responded

Thank you, Naomi, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 23, 2024

Great experience thanks to Mike. Gave the impression that he really cared and wanted to make sure I knew everything that was going on with my vehicle. Thanks Mike! More

by keondrelawrence
Recommend Dealer
Yes
Employees Worked With
MIKE MELLOR, Mike Mellor
Jan 24, 2024 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mike delivered such a great experience!

January 20, 2024

Came in for recall services and and was processed quickly. Professional and courteous. Top notch service More

by EVSANTOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor, JEREN BAYLOCK, JOE CYR, Nate Harlan
Jan 21, 2024 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 20, 2024

Completely ignored my issue with my wife's car. Didn't even do the work they were supposed to do. Now I have to go to okc on Tuesday to get my wife's car. It didn't need a oil change. You guys lied More

by SHAINEBEAULIEU14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Mellor, JEREN BAYLOCK, Nate Harlan
Jan 24, 2024 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, Shaine, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 20, 2024

Very good to me with my purchase. Covered a auxiliary battery issue I had with no problems. More

by thrego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HUSTON JANAK, Mike Mellor
Jan 21, 2024 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

January 18, 2024

Everyone was wonderful and happy to help as soon as we entered the establishment. The attendee was very informative and patient when explaining the process and answering any questions I had. More

by Zbuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor, JEREN BAYLOCK, Nate Harlan
Jan 18, 2024 -

Midtown Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

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