Midtown Kia
Tulsa, OK
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Great communication Midtown was easy to work with. Joe communicated with me, and we even had a friendly conversation once the job was done. Overall a great and easy experience! Joe communicated with me, and we even had a friendly conversation once the job was done. Overall a great and easy experience! More
They said my reason for coming in was under warranty then I had them check the rear and then it's ' not warranty ' now.. worse customer service I had them check the rear and then it's ' not warranty ' now.. worse customer service More
Was greeted when I came in and Mike delivered prompt exceptional service I appreciate the new staff Mike is nice and all about customer service exceptional service I appreciate the new staff Mike is nice and all about customer service More
Í truly appreciate the promptness of service they provided in servicing my car. I like the new system that text you and shows you what needs to be worked on in your car. Very transparent and cost eff provided in servicing my car. I like the new system that text you and shows you what needs to be worked on in your car. Very transparent and cost efficient. More
They took care of our insurance claim that kia seemed to make difficult. Wish they communicated even if there was no update. It was a long 2 weeks. But glad to have the vehicle back and working. And I great make difficult. Wish they communicated even if there was no update. It was a long 2 weeks. But glad to have the vehicle back and working. And I greatly appreciate everyone's hard work More
I called several times to check on the status. Most of the time someone from the scheduling department would just tell me they would have an advisor call me and no one would ever call. One time th Most of the time someone from the scheduling department would just tell me they would have an advisor call me and no one would ever call. One time that I actually got a hold of Nate he told me he was going to walk over to the parts department to see when are parts would be in and then call me back after he found out. He still didn't call. More
This dealership is great to work with. I love that they provide lyft rides so that I don't have to wait around for 2 hours and I can go have breakfast or lunch while I wait. I love that they provide lyft rides so that I don't have to wait around for 2 hours and I can go have breakfast or lunch while I wait. More
The entire team at Midtown Kia was extremely polite, professional, and helpful. Carson was very well informed on the Sportage I was purchasing and did an outstanding job working with me through the enti professional, and helpful. Carson was very well informed on the Sportage I was purchasing and did an outstanding job working with me through the entire process. Shelly was very friendly and did an excellent job explaining my different financing and warranty options and helping me pick the package best for me. Overall the experience was excellent and I am extremely happy with my purchase More
My salesman went above and beyond to help me out. Maintenance department was very helpful and Shelly in finance was extremely helpful Maintenance department was very helpful and Shelly in finance was extremely helpful More