Midstate Mitsubishi
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 108 reviews
Good information about my vehicle. What's going on? Thank you for all u do Thank you What's going on? Thank you for all u do Thank you More
Great people and service I have been with them for 2+ years planning to stay with them for a long time years planning to stay with them for a long time More
Things that are wrong are not covered in the first 30days or 1200miles. Ticking engine, thumping undercarriage. Loud turning. The service will not look at it or anything. Also rim is bent, not covered. or 1200miles. Ticking engine, thumping undercarriage. Loud turning. The service will not look at it or anything. Also rim is bent, not covered. More
I dropped my jeep off Sunday night. Waited until Thursday to check status. Ashley said she had to check with service manager and she would call back. I didn't receive a call back from h Waited until Thursday to check status. Ashley said she had to check with service manager and she would call back. I didn't receive a call back from her. Today being Friday didn't hear anything, I called around 11/11:30 another employee answered put me on hold to track Ashley down. Ashley was with another customer. After being on hold a brief time Ashley did not speak with me and the gentleman said that my jeep needed a cylinder gasket???. Last I knew it was emissions related. However he stated Ashley would can't and it's now 5:30 and haven't heard anything back. At this point a red flag is going up. Starting to get a bit concerning More
Always top notch service. Never any issues Very easy to make appointments and they've always been on time. Never any issues Very easy to make appointments and they've always been on time. More
Not up front about pricing or what is covered under warranty. Went in expecting to be covered/minimal cost with my warranty from the dealership. They explained maintenance policy so I was ready to pay warranty. Went in expecting to be covered/minimal cost with my warranty from the dealership. They explained maintenance policy so I was ready to pay $150. Then they told me I needed front brakes already after buying car in October. I asked if this would be covered under the warranty and was told no because it’s maintenance. Service person told me $580 for all services and I assumed that was everything parts/labor but I ended up having to pay $712. Well over what I had initially planned to spend at the dealership. Not coming here for service again. More
They are all so great! !!! I will be back when I want to trade in and will continue to do business with the team! !!! I will be back when I want to trade in and will continue to do business with the team! More
Good service, found the best repair pricing with added Mitsubishi coupon Asked about how to check fluid in transmission got good reply Mitsubishi coupon Asked about how to check fluid in transmission got good reply More
Jake Walker was a remarkable worker he did everything he could to get me approved and he did it!!! Everyone an absolute pleasure to deal with. could to get me approved and he did it!!! Everyone an absolute pleasure to deal with. More


