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Midstate Mitsubishi

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.8
108 Reviews
We know that prospective customers are extremely well educated when researching their next vehicle. Midstate Mitsubishi has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
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810 Washington St

Auburn, MA

01501

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Showing 108 reviews

June 02, 2026

Ashley was amazing. .. took my car in right away, kept me informed the whole time I was there. She's very nice. More

by Jsvin80
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Bertrand
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Jun 10, 2026 -

Midstate Mitsubishi responded

Thank you for your kind words! Ashley is always dedicated to providing efficient and informative service. We're glad you had a great experience with us!

June 02, 2026

Always professional and courteous. Very happy with them Friendly reception team. Clean, comfortable waiting area. More

by Hammond.alanj
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Bertrand
Report | Print
Jun 10, 2026 -

Midstate Mitsubishi responded

Thank you for your kind words! We strive to provide top-notch service to all of our valued customers. Our team is always dedicated to being professional, courteous, and ensuring a clean and comfortable waiting area. We appreciate your support!

May 30, 2026

Ashley was courteous and very polite. she was very knowledgeable about the product to be ordered. More

by arpin.mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

Midstate Mitsubishi responded

Thank you for taking the time to leave such a kind review! We are so glad to hear that Ashley provided excellent customer service and was knowledgeable about our products. We appreciate your business and hope to continue serving you with the same level of courtesy and expertise.

May 30, 2026

Normally I always have a good experience,the last visit wasn't the greatest with time management on the mechanics end. Ashley is always amazing to work with and always finds a last minute appointment for m More

by kelseyfsilva
Recommend Dealer
No
Employees Worked With
Ashley Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Bertrand
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Jun 05, 2026 -

Midstate Mitsubishi responded

Hey there Kelsey, thanks for taking the time to provide us with some feedback, we're sorry to hear about the timing on your last visit and we promise to make your next visit much better. Please reach out if I can provide further assistance -Jake Walker Midstate Mitsubishi

May 27, 2026

Great service thank you to the midstate family for the accommodations making the entire process as smooth as possible! More

by JAMORO465
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephane Jovin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kassatly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelani Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2026 -

Midstate Mitsubishi responded

Thank you for the wonderful feedback! We take pride in providing exceptional service and we're so happy to hear that we made your experience with us a smooth one. We truly appreciate your support and hope to see you again soon!

May 27, 2026

Always had great service at this location this is a third car we purchased there and I’ve always had good service from day. One salesman are excellent. Service department is excellent. Joshua helped us take More

by charlene_schwint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2026 -

Midstate Mitsubishi responded

Thank you so much for your loyal support and kind words! We strive to provide exceptional service to all of our customers and we are delighted to hear that our team have exceeded your expectations. We look forward to continuing to serve you for all of your car needs!

May 24, 2026

My First time at this dealership. Extremely professional,courteous and efficient. Very happy with the service they provided with 12 point inspection. I'll continue taking my vehicle More

by chrislawless01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2026 -

Midstate Mitsubishi responded

Thank you so much for choosing our dealership for your first visit! We are thrilled to hear that our team provided professional, courteous, and efficient service and that you were pleased with our 12 point inspection. We look forward to taking care of all your future vehicle service needs. Thank you for your support!

May 23, 2026

Ryan and the staff took excellent care of my grandmother and I and ended up in a brand new car when I didn't think I would even qualify for a used one! More

by AMBROOM1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephane Jovin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kassatly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2026 -

Midstate Mitsubishi responded

Thank you so much for trusting us with your car buying experience! We are thrilled to hear that we could help you and your grandmother get into a brand new car. Our team loves going above and beyond for our customers and we are glad we could exceed your expectations. Enjoy your new ride!

May 22, 2026

Very supportive, great customer service, process was very easy. Ryan was very accumulating and made the whole experience easy. More

by moore71larry
Recommend Dealer
Yes
Employees Worked With
Brianna Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Butler
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May 30, 2026 -

Midstate Mitsubishi responded

Thank you for your kind words! We strive to provide excellent customer service and make the process easy for our valued customers. We're glad our staff was able to assist you and make your experience with us enjoyable.

May 20, 2026

I have so much respect and also very greatful. they are amazing professional hard working individual's absolutely the best hands down thank you once again. More

by amarellis25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2026 -

Midstate Mitsubishi responded

Thank you so much for the kind words! We strive to provide the best service and it means a lot to hear such positive feedback. We're grateful for your support and look forward to continuing to serve you.

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