Midlands Toyota
Columbia, SC
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4,042 Reviews of Midlands Toyota
I am giving this rating because I want other consumers to know that there is a Toyota dealer in the greater Columbia area that is worth working with. I also want them to understand what they did right so th know that there is a Toyota dealer in the greater Columbia area that is worth working with. I also want them to understand what they did right so they can continue for me and others in the future. Overall the experience was very good. Selection They had the vehicle we wanted, which in today's market is not necessarily a given. They had more vehicles on the lot than other dealers we have visited recently. Courtesy Excellent and very customer oriented. Price Usually you hear "We'll do what it takes" and find out shortly thereafter that the statement was not sincere. There was significant back and forth on terms and price, and after a while I knew that we would eventually get to where both sides would have a deal each could accept. They didn't try to "move" the money around and get me to a payment. They allowed me to define my terms without trying to poormouth. Overall I consider myself a pretty savvy consumer, and Dick Dyer did not try to get me turned around and doubting my decision making. I think this is key to why we purchased today. More
my experience at dick dyer toyota was great. the staff is very friendly and helpful. it made buying a first time car comfortable and the salesperson and finance department were also very helpful with working very friendly and helpful. it made buying a first time car comfortable and the salesperson and finance department were also very helpful with working out the price and details of the car. i would highly recommend anyone come visit this dealership More
Mr. Risher was very professional,customer service oriented, cordial, polite, had great conversation skills with a high level of energy, established trust and always presented a wonderful smile. Denni oriented, cordial, polite, had great conversation skills with a high level of energy, established trust and always presented a wonderful smile. Dennis was very articulate and very knowledgeable about the Toyota products. He asked me questions and listened to my responses, asking what I was interested in,and presented me with the proper vehicle. Dennis made the buying experience more tolerable. Dennis took the effort to put me in the correct vehicle, show me all the bells and whistles, discussed pros and cons, strengths and weaknesses, and how Toyota compares to the competition. His Attention to detail was phenomenal, Followed up timely, answered questions and provided me with honest answers. Dennis provided me with a tour of the facility and introduced me to other key personnel. His attitude and attention to detail made me feel very comfortable with my decision to do business with Dick Dyer Toyota. I felt he was honest with me, If he did not know an answer, he would say so, and find out for me. I felt He did not mislead or promise anything he couldn't deliver. I was very impressed with his sincerity and effort.My experience last week with Mr. Dennis Risher's exemplary customer service far exceeded my expectations and solidified me as a customer in the future. More
This was absolutely the best experience I've had in purchasing a new car. I got ALL the information I needed from Sarah online and by phone. We verbally wrapped everything up before I even went down to purchasing a new car. I got ALL the information I needed from Sarah online and by phone. We verbally wrapped everything up before I even went down to the dealership. She directed me to David who expedited the paperwork in a timely manner and maybe more importantly, was friendly. Overall, their teamwork and attitudes are topnotch! More
This was absolutely the best experience I've had in purchasing a new car. I got ALL the information I needed from Sarah online and by phone. We verbally wrapped everything up before I even went down to purchasing a new car. I got ALL the information I needed from Sarah online and by phone. We verbally wrapped everything up before I even went down to the dealership. She directed me to David who expedited the paperwork in a timely manner and maybe more importantly, was friendly. Overall, their teamwork and attitudes are topnotch! More
I came to this dealership to trade in my leased vehicle and lease another Camry. I was introduced to Dennis and told him what and what I was looking for including options and color. He was very courteous and lease another Camry. I was introduced to Dennis and told him what and what I was looking for including options and color. He was very courteous and listened to what I wanted. He then brought me out on the lot. Dick Dyer had the car that I had described. We had taken it for a test drive and he explained the features of the new 2011 model and how some things had changed from the 2008 Camry that I had previously driven. I have driven 3 previous Camry's and love that car. Dennis then gave me a tour of the dealership and introduced me to the sales department, Service Department and Finance. He showed me where I bring my car if I needed to drop it off before hours with the key drop. My total experience during my time there was a very pleasant one. He was very knowledgable about the products and wasn't pushy. He answered any questions I had. I would definitely recommend Dick Dyer to my friends and highly recommend Dennis. He is a excellent Sales Associate and Dick Dyer should be proud to have him on board as part of their team. The entire process sailed through and the financing,I felt, was fair. I would definitely lease or buy another vehicle from Dick Dyer. More
I worked with Sarah Nantz from the internet quote department for several weeks before actually going to the dealership. Her prices quotes were extremely competitive and she was very courteous as I a department for several weeks before actually going to the dealership. Her prices quotes were extremely competitive and she was very courteous as I asked for a number of quotes based on models and options. Once in the delaership, I was introduced to Dennis Risher. I can not say enough about his attention to my desires in a vehicle and the presentation of the Dick Dyer dealership and their commitment to customer satisfaction and service. Dennis was overly flexible in offering both test drives, price options, and being personally interested in making my car search a positive one. The bottom line is I bought 2 vehicles from Dennis and Dick Dyer mainly because of the car, but also in large part to the customer buying experience. I would recommend anyone interested in buying a car in the South Caroline area to give Dennis a call. You won't be disappointed. More
I stopped by the dealership 30 minutes before they closed the evening of August 31, 2009. This is when I met Dennis Risher. I told him exactly what I was looking for in a car, they didn't have it but they ha the evening of August 31, 2009. This is when I met Dennis Risher. I told him exactly what I was looking for in a car, they didn't have it but they had a car that was epuipped with a few more bells and whistles that I didn't know exist in a car and of course more than I wanted to pay for a car. Dennis worked with me past closing time. I was so deterimned to get a deal that I could afford,I even offered to come back the next day. Thanks to Dennis Risher,I purchased my first new car(2010 Camry) alone( without my father's help). Dennis truly made me feel comfortable. He is friendly and very knowledgeable, a great asset to Dick Dyer Toyota. My mom purchased a 2010 Camry the same day but from a different dealership and her experience was nothing like mine. Even to this day when I'm in to have my car serviced he stops back to see if I'm still enjoying my car! Thanks Dennis Risher!! More
All I really want to say is, thank you to Dennis Risher! He is great at what he does, he listens, he is very knowledgeable and easy to work with. Our experience with him at Dick Dyer was wonderful. My husba He is great at what he does, he listens, he is very knowledgeable and easy to work with. Our experience with him at Dick Dyer was wonderful. My husband and I have found a dealership and a salesman we will continue to go to for many years to come. Anyone looking for the ease and willingness to make your car buying experience what you as an individual want it to be, Dick Dyer is the place you want to go. Tell them what you need and want, they will make it happen. We were shocked at how easy and wonderful the entire experience was. We have purchased from Chevrolet and Honda dealerships in the past and it was nothing close to the way Dick Dyer handled everything. No question, we will go back to Dick Dyer for all our car needs. Thank you also to Gary Hampton, you made the paperwork process very easy. You explained every inch of the process and what my husband and I were signing every time we needed to sign something.Thank you so much, Dennis and Gary! We will be seeing you in the very near future.Just to let everyone know.....Dennis Risher worked so hard for us and we bought a Chevy truck from the used lot.Buying from them is great no matter if it's a Toyota or not. Our next car will be a Toyota! More
I'm grateful to David for making my purchasing experience fast, strait forward and enjoyable. The "Dick Dyer" dealership satisfied all of my criteria without extensive, time-wasteful negotiations: the exact fast, strait forward and enjoyable. The "Dick Dyer" dealership satisfied all of my criteria without extensive, time-wasteful negotiations: the exact car I wanted, with the package I wanted for the price I wanted. Knowledgeable and friendly staff made it so much easier for me to make a commitment then any other car purchases I previously made. The "Dick Dyer" dealership is offering incredible service package in addition to generous incentive offered by Toyota. I got my service coupons in the mail last week. I'm very happy with the car and dealership! More