Midlands Toyota

Friday, I was looking on the internet at your listing of cars for sale. I looked at the 4 runners and it states you have 5 vehicles in your stock for sale. I decided to drive there and look at the vehicle cars for sale. I looked at the 4 runners and it states you have 5 vehicles in your stock for sale. I decided to drive there and look at the vehicles. When I arrived I walked around the entire lot looking for the 4 runners and could not locate them. I came inside to ask about them. I walked around inside for about 10 min and then a salesman asked could he help me and I told him I wanted to look at a 4 runner. He said let me find someone to help you. I waited another 10 min and another salesman asked me the same thing and I told him the same thing and once again he said he would get someone to help me. About 3 or so min the same salesman came back to me and asked what I needed. I told him I had looked on the internet and it indicated you had five 4 runners in stock and for sale. He said no I had looked at it wrong and they only had one which was apparently hidden somewhere, because he said I could not get to that one. I asked about the 5 vehicles and he said that was not correct. I just thanked them and left. I came home and looked at the web site again to see if I had made the mistake and I didnot. The web site says: There are 268 matching vehicles across the Southeast or search from 5 vehicles in inventory at Dick Dyer Toyota. There was on ONE in the inventory. Wrong information. This was not a very good experience for my first visit to your dealer. More

After two long days of visiting various dealerships and test driving a number of cars our experience ended in complete satisfaction after visiting Dick Dyer Toyota. Our Sales Professional (Craig Smith) and test driving a number of cars our experience ended in complete satisfaction after visiting Dick Dyer Toyota. Our Sales Professional (Craig Smith) and his Manager(Chris Cagno)provided the best shopping experience possible and were able to put us in a new 2012 Camry for our trip home. As consumers, my wife and I clearly were set on selecting the best car available at the best price; for us. Though we had narrowed our choices to either a new Camry or Honda Accord and were very satisfied with the final bottom line price on both, the exceptional service rendered by Craig and Chris along with the outstanding warranty were the deciding factors in our choice. The Dick Dyer dealership clearly has a far greater selection of cars to chose from than others that we visited and again Great Customer Service and Price to go along with it. Save your time and money by starting your car shopping experience at Dick Dyer and asking for Craig. I sure wish someone had told me before I started shopping because I'd sure like to have those two days of my life back!! More

I have owned Toyota products for years and have had the opportunity to do business with Dick Dyer Toyota on many occasions, mostly for service. However, on the few occasions I have discussed sales, I have opportunity to do business with Dick Dyer Toyota on many occasions, mostly for service. However, on the few occasions I have discussed sales, I have been most impressed with the knowledge, candor and professionalism of the salespersons and service managers. If I was not happy with any work performed they always worked with me to resolve any issues. Nothing but Kudos for Dick Dyer! More

I traveled out of town to this dealership to check out a used car. I fell in love with it and put a deposit down on it to purchase today. I go to the bank and insurance company and take care of everything used car. I fell in love with it and put a deposit down on it to purchase today. I go to the bank and insurance company and take care of everything yesterday. I get a call from both the internet sales and the salesman yesterday evening to confirm my coming to get the car today. Today I travel there and they tell me the salesman is no longer with them and they have sold the car. They said the manager that gave me the deal was not working last night and they did not know about the deal with the salesman they fired. They didn't bother calling me to tell me this, didn't seem to care that I had a deposit down, and just didn't care to keep my business. They offered to give me a different car, but said I'd have to pay extra for a sunroof and all the other extras I got with the car I was going to purchase. Such a scam, they made the mistake and they didn't care to fix their mistake. Stay away for your own good. More

service advisor did not do his job . i was there early and since i do not have a service cupon he said that he had to call for aproval at 0930 i asked if i had to wait until then to get the service i did and since i do not have a service cupon he said that he had to call for aproval at 0930 i asked if i had to wait until then to get the service i did not get an straight anwser this is the second time that this happend to us my wife waited 5.5 hrs last time at the service department. i will not recomend or buy any products from dick dyers. More

I entered the dealership with the intention of purchasing a used car but came out with a new toyota corolla with the all exactly the pricing I had asked for. The customer service was absolutely amazing. Denn a used car but came out with a new toyota corolla with the all exactly the pricing I had asked for. The customer service was absolutely amazing. Dennis made us very comfortable and he answered all the questions I and my friend had. I would definitely recommend this dealership to all my friends who are on the lookout for a new car. More

Michael and I had a very pleasant experience when purchasing our 2011 Toyota Avalon on June 5th. Mr. Dennis Risher was our salesman and he was very professional and knowledgable. He made us feel at h purchasing our 2011 Toyota Avalon on June 5th. Mr. Dennis Risher was our salesman and he was very professional and knowledgable. He made us feel at home, and we are telling everyone to ask for him if they decide to visit the dealership. In fact, we are encouraging everyone who asks about our car to check out Dick Dyer and Mr. Risher. The finance person was wonderful, also. With that being said, we encourage you to give Dick Dyer a try. The exclusive Lifetime Warranty is amazing! We are proud to have the "Dick Dyer Original" badge on the back of our new Avalon. Thanks, Mr. Risher and Dick Dyer, for making our dreams come true! Give them a try- you will be glad that you did! More