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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

May 07, 2015

Misleading and lazy 4 yr customer; purchased Prius in 2011. Bad experience today. 1. E-mail ad stated $29 Peace of Mind service to include oil change, tire rotate, etc. More

by 21012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
April 19, 2015

Insulting I own a Scion TC and was using the service department of Dick Dyer for several years. Which is why I gave them two strikes. The first was a quote fo More

by Hannah123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know his name
May 04, 2015 -

Midlands Toyota responded

Hannah, we are sorry to hear you have not been satisfied with your recent service experiences with us. We pride ourselves on delivering competitive and transparent pricing, and we apologize if you feel we failed to meet that expectation. We offer dependable service we can stand behind, and we are unable to speak to the outside work you received, but if you have any questions or concerns regarding pricing, please do not hesitate to contact our General Sales Manager, Matt MacIntyre, at (803) 786-4111. We appreciate your feedback, and look forward to speaking with you.

April 11, 2015

New Car From the moment I walked into the dealership, Anthony was friendly and polite and gave real world situations when giving me details about purchasing a More

by AshleyCan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Addison
Apr 13, 2015 -

Midlands Toyota responded

You are very welcome, Ashley, and thank you for your review! On behalf of the entire Dick Dyer Toyota family, congratulations on the purchase of your new Corolla! We are happy to hear you enjoyed your car-buying experience with Anthony, and we look forward to seeing you again for all your Corolla's routine maintenance!

April 09, 2015

Great Experience Kendal Decker was the saleman that assisted me as soon as I walked into the Dealership. I was looking at purchasing a vehicle for my daughter.. Mr. D More

by Guamgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal Decker
Apr 13, 2015 -

Midlands Toyota responded

Thank you so much for your kind review! We are happy to hear you enjoyed your car-shopping experience with Kendal, and we look forward to seeing you again when you are ready to make the purchase for your daughter, as well as for any other automotive needs you have!

March 28, 2015

Great Experience!!! Rick Player was our salesman at the time we were looking for a car for our 15 year old daughter.Mr.Rick Player made it possible for us to purchase tha More

by Gaylena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Player
Mar 31, 2015 -

Midlands Toyota responded

You are very welcome, Gaylena, and thank you for your kind words! We are happy to hear your daughter is enjoying her new car, and that Rick was able to provide you with the unrivaled car-buying experience we always strive to deliver. We look forward to seeing both you and your daughter again for all your future automotive needs!

January 31, 2015

Great Experience! Bought a new Camry from the great folks at Dick Dyer today and it was a pleasure. Leslie, Dennis, and Ryan were a lot of help and did everything possi More

by Ashash
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Leslie, Dennis, and Ryan
Feb 02, 2015 -

Midlands Toyota responded

Thank you so much for your kind words and recommendation! On behalf of the entire Dick Dyer family, congratulations on the purchase of your new Camry! We are happy to hear you enjoyed you car-buying experience with Leslie, Ryan, and Dennis, and we look forward to seeing you again for all your future automotive needs!

December 09, 2014

Toyota Loyalty Program Fail This is your typical car dealership who strives behind over promise and under deliver. Last year I purchased a vehicle under the impression I would q More

by ecrane30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Teddy
Dec 29, 2014 -

Midlands Toyota responded

Thank you for your feedback, Eric, and we are sorry to hear you have not been satisfied with your overall sales and ownership experience. We do not determine the guidelines for the Toyota Loyalty Program, and we sincerely apologize for any miscommunication by our sales staff that made you feel you were mislead. We pride ourselves on our honest and transparent sales process, and we are deeply troubled that your experience did not align with those standards. We will use your comments to ensure this does not happen in the future, and we hope for an opportunity to prove our commitment to delivering excellent customer service to you personally.

September 29, 2014

awful time with no response Purchasing an automobile is stressful these days because of the negative light that car dealers are put under. After receiving your letter and the pro More

by consumer66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Allison
Oct 14, 2014 -

Midlands Toyota responded

Lucas, we appreciate your feedback and are sorry to hear you were not satisfied with your recent sales experience with us. We sincerely apologize for any dissatisfaction you felt, and assure you this is not how we pride ourselves on doing business at Dick Dyer Toyota. We will use your comments to ensure a better experience for all our customers moving forward, and we hope for an opportunity to better serve you in the future!

June 19, 2014

Daniel Day I have dealt with Dick Dyer Toyota three times in the past year. I dealt with Daniel Day from day one and I ask for him on every visit. I have purch More

by bowengs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Day
Dec 29, 2014 -

Midlands Toyota responded

Thank you for your kind words! We are very proud in Daniel's ability to deliver the unrivaled customer service we strive to provide to every customer who walks in our doors, and we look forward to continuing to provide you with just that for all your future automotive needs!

May 03, 2014

Wonderful place Mr. Joey is an excellent salesman. He listened to what I wanted and he found it. The price was great and service priceless Thank you so much. More

by Irene49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey McDowell
May 06, 2014 -

Midlands Toyota responded

Thank you so much for your kind words, Irene! We are happy to hear you enjoyed your experience working with Joey, and we look forward to seeing you again soon for all your future sales and service needs!

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