Midlands Toyota

Excellent Customer Service I am very pleased with my experience! Thank you for all of your hard work and dedication. I will defiantly be returning for future appointments. . I am very pleased with my experience! Thank you for all of your hard work and dedication. I will defiantly be returning for future appointments. . More

HORRIBLE DEALERSHIP- KEEP AWAY We had a leased a corolla in 2010 and while returning the lease in 2014 we had still one month lease left and the sales rep offered us a deal on camry We had a leased a corolla in 2010 and while returning the lease in 2014 we had still one month lease left and the sales rep offered us a deal on camry and he mentioned that our one month lease on corolla would be waived off and instead i can begin my new lease on the camry. We thought the offer was good and we opted for it, after about 1.5 years in to the lease we are getting calls from collection agency that we have not paid the last month lease on the corolla and we need to pay up ASAP or some legal action would be taken. When we explained this to Dick Dyer guys in their office, they mentioned that they will get back to us ASAP, but they never even bothered to call us. So, invariably we called them and when we did, they were acting as if they were never aware of the deal and that the customer rep who leased us the car is no longer working and there is nothing much they can do. They just give us a cold shoulder. The new bunch of guys operating the finance are non sensitive and non customer friendly. This has been by far the most shocking experience with them and rest assured will never return to them ever again. More

Wanderfull service Great job I took my new car in to have its first service. I was greeted propyl and was real happy the way I was treated I was keep in loop they even w Great job I took my new car in to have its first service. I was greeted propyl and was real happy the way I was treated I was keep in loop they even washed my car, More

Dissatisfied! Worst car buying experience ever! Brought a used car from here 7 months ago which had 17,000 miles on it. Still under factory Warranty. After about 2 Worst car buying experience ever! Brought a used car from here 7 months ago which had 17,000 miles on it. Still under factory Warranty. After about 2 weeks of owning the car I noticed a loud clunking/ rattling noise, took the car back to dickdyer "they said take it to a chevy dealership it's under warranty " so I did. 6 months later I'm still dealing with chevy about this car after they already replaced the transmission. So, yesterday 4/30/16 I went and spoke to the used car manager at dickdyer name Chris , he made me feel like worse than before I walked in (now after buying this car paying $780.00 month, dealing with chevy for 6 months , In and out of rental cars, countless times at the chevy service centers, phone calls. Ect) also during this same time I purchased 2 brand new Toyota Camry's for my wife and referred my family to buy from here...this is what Chis at dickdyer had to say " well the problem isn't with us here at dickdyer, it's with chevy. It's there product! At the same time I'm explaining everything I've been through and asking for help getting out of the car. Basically he said you brought it, it yours....I will never buy or recommend this company to anyone, and I know a lot of people, I'm definitely going to post any and everywhere. Company sucks! More

2016 Toyota Camry I wanted to follow up with my previous review Jeff Bower was a great representative at Dick Dyer to get my problem resolved and the upper management t I wanted to follow up with my previous review Jeff Bower was a great representative at Dick Dyer to get my problem resolved and the upper management team was so supportive in fixing the problem if you are looking for a new car see Jeff Bower thanks for resolution that was fair to me. More

Did not inspect my used car before selling I bought a used 2013 Lexus on Dec. 29, 2015 with 20928 miles on the odometer. On Jan. 19 the maintenance required signal came on (22947 miles on the I bought a used 2013 Lexus on Dec. 29, 2015 with 20928 miles on the odometer. On Jan. 19 the maintenance required signal came on (22947 miles on the dash at this time). I looked under the hood and ALL fluids were low and the oil was dirty. I called that morning and was told I could bring the car anytime that day. I took the car in at 3:00 that afternoon ( after work). At first I was told that it was just a slight error and they were going to adjust the maintenance signal without even checking the oil. When I stated I wanted it check first, then he quickly pulled out the oil stick and said, "See your car is full." Anyone who has a car knows that newer cars DON"T HAVE LEAKS and the oil will stay full, BUT it does GET DIRTY and needs to be CHANGED! I was told to schedule and appointment for another day and they will have a look. This is my first time buying a car from this dealership, and right now I AM VERY DISAPPOINTED! More

Doesn't do what they promise.. I bought a used vehicle from Dick Dyer Toyota.... the purchase process was close to 5 hour ordeal. When I took delivery, they had to drill out a gas I bought a used vehicle from Dick Dyer Toyota.... the purchase process was close to 5 hour ordeal. When I took delivery, they had to drill out a gas door lock. They PROMISED my with a "WE Owe Ticket" that was signed that they would replace the lock. I had the auto for ten days and the check engine light came on. I was told I had a thirty day, 3,000 mile warranty when I purchased. Made purchase on Nov 20th.2015. Todays date is January 16th, 2016 ... Conclusion , I'm still waiting on my fuel door lock. My check engine light is still on,,,, and Dick Dyer Toyota does NOT do what they say, even if in writing. To top it all off the dealership was still calling me three weeks after purchase , because of additional paper work they needed... WHAT A JOKE!!! More

Sales Consultant- Dennis Risher Buying a car was GREAT. Sales Consultant: Dennis Risher is FANTASTIC. I called he had it waiting out front ready to test drive less than 30 minutes. T Buying a car was GREAT. Sales Consultant: Dennis Risher is FANTASTIC. I called he had it waiting out front ready to test drive less than 30 minutes. The BEST thing of all -ALL questions were answered. The man knows his stuff. S. Green More

You get what you pay for Great place to take your car/truck if want the security of knowing everything that is needed to be repaired/serviced, using the best equipment of high Great place to take your car/truck if want the security of knowing everything that is needed to be repaired/serviced, using the best equipment of high tech computers that are specifically designed to detect problems with Toyota and Lexus vehicles was completed and saved in their records as indisputable evidence in case something later goes wrong with your vehicle (yes I know that was a run on sentence). I once had a dispute but they heard me out, thought I was being rational with my dispute, and took care of me after. A new service manager has just taken over, seems very sincere, and making a point to do the jobs right and honest. They are also always slammed, busy so they must be doing something right for others too. More