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Midlands Toyota
Columbia, SC
4,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,047 Reviews of Midlands Toyota
July 17, 2019
Lease deal I got a nice deal and the finance manger was very pleasant to work with. I was bounced around by a few different sales people and finance managers, bu I got a nice deal and the finance manger was very pleasant to work with. I was bounced around by a few different sales people and finance managers, but the dealership works well together as a team. One girl got sick in the middle of the deal and the others took over. Overall a good team and got the job done. More
by D5N12
Verified CustomerEmployees Worked With
Clyde Cuttino
July 17, 2019
Great experience! Great experience as always! Jason is knowledgeable, helpful, and friendly. I have recommended Dick Dyer service to friends before and will do so again Great experience as always! Jason is knowledgeable, helpful, and friendly. I have recommended Dick Dyer service to friends before and will do so again! Thank you for a great experience! More
by ANNABPARRISH2
Employees Worked With
Jason Baughman
July 17, 2019
Great service high price the customer service was excellent! Not sure what else to say about it other than how excellent the service was! Thank you the customer service was excellent! Not sure what else to say about it other than how excellent the service was! Thank you More
by friedmanlouis
Employees Worked With
Steve Amick
July 17, 2019
Customer Service could have been better I have been coming to Dick Dyer Toyota since about 2016. I usually give Dick Dyer great reviews for the service and this was my first not so great exp I have been coming to Dick Dyer Toyota since about 2016. I usually give Dick Dyer great reviews for the service and this was my first not so great experience. I did not have an appointment and dropped my car off around 9am. I called about 4p cause no one called me to say your car is ready. I gave my info so someone could call me back because did not know the name of the guy who checked me in. Might I add is a first cause I usually get a card with the service persons name on who is helping me. Within 10-15 I received a call saying your car is ready. I believe my car been ready because even without usually making an appointment I get a callback within 2 -3 hours or less even on a busy day but not 7 hrs. When I picked up my car I didn’t get to get the guys name because Daniel ended up helping me out and getting me checked out. Daniel was very helpful and I appreciated his help. More
by ryvetteus2
Employees Worked With
Daniel Peterson
July 17, 2019
grease on seat and tire pressure not correct . was 38, 37, 34 34 and not 34 in all 4 tires Miranda my service tech did a great job. Excellent . was 38, 37, 34 34 and not 34 in all 4 tires Miranda my service tech did a great job. Excellent More
by mardavis40
Employees Worked With
Miranda Boucher
July 17, 2019
Prompt, friendly service My 2018 Highlander has been serviced twice at Dick Dyer. Both times my service advisor was friendly and work was done promptly and completely. My ve My 2018 Highlander has been serviced twice at Dick Dyer. Both times my service advisor was friendly and work was done promptly and completely. My vehicle was also washed before it was returned to me. I am pleased with all aspects of my service experience. More
by MALPILLOW
Employees Worked With
Kendall Decker, Jason Baughman, John Trammell
July 17, 2019
2 hours for a tire rotation and look into noise First of all, I want to say Miranda was great! The problem was I watched my truck pull in the bay at 12:44, my appointment was 11:30. She told me they First of all, I want to say Miranda was great! The problem was I watched my truck pull in the bay at 12:44, my appointment was 11:30. She told me they test drove it when I asked about how much longer. The odometer never moved from the time I got there to the time I left. I didn’t leave until 1:23. I told her to not worry about the car wash that is supposed to be complimentary, because I had to leave. I’m very disappointed in the service, what was the point of a reservation? Why did the manager not come to me? The technician that was working on my truck was not in a rush after she went to talk to him and show him the video of my truck making the noise. I also told them that it does it at start up and idle but for some reason they needed a test drive? Last time I was there, John told me they would keep it over night to see if they can duplicate this random noise? Was that true or not? More
by trodabaugh
Employees Worked With
Miranda Boucher
July 17, 2019
CarPlay Update I quest the updates were installed correctly and completely but didn’t solve my problems. Next thing I will try is a sit down with Apple. Perhaps it’s I quest the updates were installed correctly and completely but didn’t solve my problems. Next thing I will try is a sit down with Apple. Perhaps it’s the phone and not the car. But thanks for helping!!! More
by Ressie
Employees Worked With
Miranda Boucher
July 17, 2019
Professional and friendly place of business. The sales rep Trent was amazing. He was professional all the way, sincere and patient. He listened to all our concerns and helped us as best as he cou The sales rep Trent was amazing. He was professional all the way, sincere and patient. He listened to all our concerns and helped us as best as he could. We left with a great deal on our 2020 Toyota Corolla. More
by Satisfied customer
Employees Worked With
Jason who dealt with the paperwork was amazing as well. , Trent McQueen
July 16, 2019
Service you can trust Steve was the best person to work with during my car repair! From the initial call to the completion, he kept me well informed and assured me that my Steve was the best person to work with during my car repair! From the initial call to the completion, he kept me well informed and assured me that my car was coming back to me in great shape. He’s the best More
by humphrieslacey
Employees Worked With
Steve Amick
