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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

July 20, 2019

Appointment I was very disappointed with my recent service. I made an appointment for an oil change, first thing 7:15, and then had a 2 hour wait. Why make an a More

by KKUHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Trammell
Jul 22, 2019 -

Midlands Toyota responded

Thank you for your honest feedback. We're sorry to hear that you were dissatisfied with the wait time that was involved with your service appointment. We will make sure your comments are addressed to ensure we're able to provide you with a 5-star worthy experience during your next visit with us!

July 19, 2019

Horrible Service Department Went in for basic oil change. Daniel greeted me nicely. I asked how long this process will take today and was informed an hour. Two hours later I g More

by furiousCooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Peterson
Jul 22, 2019 -

Midlands Toyota responded

Thank you for sharing your comments with us, Cooper. We regret to hear that we were unable to provide you with a more transparent experience with our service team. Please know your comments will be influential in making the necessary improvements to ensure this does not happen again.

July 19, 2019

Quick and painless Dwight and Sam both provided Grade A service. I was at a crossroads with figuring out options in terms of my expiring lease and they both laid out sev More

by JOCASTILLO1287
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowers, Dwight Hylton, Sam Quiller
Jul 22, 2019 -

Midlands Toyota responded

Thank you for the review, Jo.It's great to hear Dwight and Sam were able to provide you with all possible options for your expiring lease, and then ultimately help you make the choice that was best for your needs. Let us know if you need any additional assistance!

July 19, 2019

Efficient, polite, pleasant Service was done within the time promised. Jason was professional, polite, and pleasant. He quickly but thoroughly answered a couple of questions I ha More

by ISHIMORI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Baughman
Jul 22, 2019 -

Midlands Toyota responded

Thank you for sharing your feedback with us, Ishimori! We're glad to hear Jason was professional and pleasant to work with during your visit. Please let us know if you have any additional questions and we'd be happy to help!

July 19, 2019

Service This was the first time in YEARS I didn’t feel pressured to have something fixed that cost thousands of dollars. Thank you Steve! Your customer servic More

by terinagardner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Jul 22, 2019 -

Midlands Toyota responded

We're thrilled to hear that Steve was able to provide you with a high-quality, pressure-free service visit, Terina! He will be glad to see your comments and that he was able to provide a 5-star experience. We hope for the chance to work with you again!

July 19, 2019

Knowledgeable and efficient Everyone at Dick Dyer has great personality and wonderful customer service.They all are very knowledgeable about the cars and the service needed. I wi More

by karladelaney5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Jul 22, 2019 -

Midlands Toyota responded

Thank you for the awesome review for the Dick Dyer Toyota team, Karla! It's great to hear our team was able to provide a personable and knowledgeable service experience. Please don't hesitate to reach out if you have any questions, and we look forward to working with you again!

July 18, 2019

In and out The earlier you get in the faster you get out.if there are no problem.I usually see Victor a good guy.there was a long line that morning,Tommy Senn tr More

by dcorley54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Jul 19, 2019 -

Midlands Toyota responded

Thank you for the great review. Tommy will be excited to hear you enjoyed the help he provided during your visit with our service team. We hope to work with you again!

July 18, 2019

Easy peasy Everyone was great there. From the online service to driving the car to the closing with the finance department. I will be a customer moving forward More

by kirakg2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonika Pendleton, Ashley Thompson
Jul 19, 2019 -

Midlands Toyota responded

We're glad to hear that you enjoyed your experience with our team from beginning to end. We look forward to your next visit!

July 17, 2019

Easiest car buying experience of my life!! The staff was incredibly helpful and got me into the car I wanted that day!! Ashley was great and sold me an amazing car that I absolutely love!! Zach More

by DNHALEJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonika Pendleton, Zachare Robinson, Ashley Thompson
Jul 19, 2019 -

Midlands Toyota responded

Thank you for this awesome review for the Dick Dyer Toyota team! It's great to hear you were treated to a pleasant experience from beginning to end. We look forward to working with you again!

July 17, 2019

It couldn't have been easier! Kendall Decker made my experience quick and easy. He knew what I was looking for before I arrived and had it up front for me to see if that was it...a More

by ATABOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Decker
Jul 19, 2019 -

Midlands Toyota responded

Thank you for the 5-star rating! It's awesome to hear that Kendall was able to provide you with a quick and easy experience. We look forward to working with you again!

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