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Midlands Toyota

Columbia, SC

4.3
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

July 30, 2021

Victor T. was extremely helpful and knowledgeable. He helped me setup some features I wasn't using on my car. I was impressed and look forward to working with him in the future. More

by MCMMOORE15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Aug 03, 2021 -

Midlands Toyota responded

We are so glad to hear that you enjoyed working with Victor during your recent visit. We are always here to help if anything else comes up! Thanks again!

July 30, 2021

Great customer service and the technicians do real good work. the waiting room is very relaxing and open so i don't feel cramped giving the climate that we live in these days with covid-19. More

by TOMMY1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Martin
Aug 03, 2021 -

Midlands Toyota responded

Thank you for taking the time to share your experience with us. We are delighted to hear that you were comfortable during your recent visit. If there is anything we can help with in the future, please let us know!

July 30, 2021

Sent my wife's 4runner in to get an oil service done and had a disaster outcome with no resolution. The technician installed the O ring improperly causing a major leak. Service manager sent two young techni More

by M. Reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Peterson
Aug 02, 2021 -

Midlands Toyota responded

We appreciate you taking the time to let us know about your recent experience at Dick Dyer Toyota. We’re sorry to learn that you were disappointed in how your service was handled, and understand your frustration with the oil change issue. Our number one goal is customer satisfaction, and because of that, we will use the feedback that you shared with us to make improvements to our operations. We would like to personally apologize and hopefully make things right with you, so at your convenience, please reach out to Chris Ayers, service and parts director, at 803-786-4111.. We appreciate your business and hope to hear from you soon.

July 30, 2021

Easy experience, felt comfortable with the expertise and recommendations. Also pleased with how quickly I was able to get in and have everything turned around. More

by Corolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fitzgerald
Aug 03, 2021 -

Midlands Toyota responded

Awesome to hear! We appreciate your feedback and hope to see you again soon!

July 30, 2021

Dan Fitzgerald was friendly, courteous, and professional, He called to let me know what work was suggested to be done other then the oil change and tire rotation. We declined the additional work and he neve More

by MCPRIESTER7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fitzgerald
Aug 03, 2021 -

Midlands Toyota responded

Thank you for the great rating and review! We hope to see you again soon!

July 29, 2021

Service Advisor - Dan Fitzgerald was courteous, professional and informative. There was anther gentleman who showed initiative in answering another one of my questions but I did not catch his name More

by kelmore5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fitzgerald
Jul 31, 2021 -

Midlands Toyota responded

Thank you for your 5-star review! We're glad to hear that Dan was able to provide an awesome service experience for you. We truly appreciate your business and hope you come back to see us again soon!

July 29, 2021

Great Service. Very honest people. Very knowledgeable and friendly. Would recommend a friend or family member. Got great deal on 4Runner. Best experience with a dealership I ever had. More

by Taballet0712
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSHUA LINENBERGER
Jul 31, 2021 -

Midlands Toyota responded

We strive to provide a friendly and honest experience for all our customers and we're happy to hear that your experience reflected that. Thank you for your 5-star review and we wish you many happy miles on your new 4Runner!

July 29, 2021

Dan Fitzgerald Made It Fun, Smooth & Great Car Advice. This Was My First Time Coming And I Will Be Back For Any Car Repairs Or Damages. More

by Kwharris00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fitzgerald
Jul 31, 2021 -

Midlands Toyota responded

Thank you for leaving us a 5-star review! Dan is a great asset to our team and he was more than happy to help. We appreciate your business and can't wait to see you back here!

July 29, 2021

We worked with Oscar on the purchase of our vehicle. He was excellent, professional and respectful. We give him 5 stars! Thank you, Dick Dyer More

by MARG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Emeasoba
Jul 31, 2021 -

Midlands Toyota responded

Thank you for your kind words about Oscar! We're happy to hear that he was helpful during your recent visit. It was a pleasure doing business with you and can't wait to see you again soon!

July 29, 2021

Prompt service from the online department to locate a vehicle of choice. Prompt email and communication to secure the vehicle and sale. Great service all around. More

by dbell99768
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Carter, JAMES BERTHA
Jul 31, 2021 -

Midlands Toyota responded

Thank you for your positive review! We appreciate your business and next time we hope we can provide an even better experience for you. Happy driving!

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