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Midlands Toyota

Columbia, SC

4.3
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

August 04, 2021

Had emergency service done with Dick Dyer. They had me in and out in 2 hours. I was thrilled with their service. The service advisor who helped me was extremely helpful. More

by RPMYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan fitzgerald
Aug 06, 2021 -

Midlands Toyota responded

We are so happy to hear that we were able to get you taken care of!

August 04, 2021

Service was prompt and service adviser was c courteous and explained all details of service .He also went over future service and explained what types of service needed in the future. Excellent job. More

by ARTHURRBROWN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Aug 06, 2021 -

Midlands Toyota responded

Thank you for sharing a bit about your experience with us!

August 04, 2021

Service department was efficient and got me in for an oil change even though I didn't have an appointment. They also handled a recall problem that I had forgotten about. Brandon took care of everything! More

by lturner415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 06, 2021 -

Midlands Toyota responded

We are more than happy to have been able to help!

August 04, 2021

Service Advisor was knowledgeable and professional. Experience was good and the wait time was short. Went over future service and explained what types of services were needed in the future. More

by PEACH189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Martin
Aug 06, 2021 -

Midlands Toyota responded

Thank you for letting us know what a great visit you had with us!

August 04, 2021

O ring was improperly installed during oil change causing all the oil to leak out of engine. They refused to reassure us no engine damage occurred. Just filled it back up with oil and initially tried to fix More

by M. Reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Peterson
Aug 05, 2021 -

Midlands Toyota responded

We appreciate you taking the time to let us know about your recent experience at Dick Dyer Toyota. We’re sorry to learn that you were disappointed in how your service was handled, and understand your frustration with the oil change issue. Our number one goal is customer satisfaction, and because of that, we will use the feedback that you shared with us to make improvements to our operations. We would like to personally apologize and hopefully make things right with you, so at your convenience, please reach out to Chris Ayers, service and parts director, at 803-786-4111.. We appreciate your business and hope to hear from you soon.

August 03, 2021

My Service Advisor, John, was very knowledgeable, courteous and Professional. My experience was very good. The waiting area was comfortable and clean. I will continue to use this service. More

by scottktis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Trammell
Aug 04, 2021 -

Midlands Toyota responded

Scott, a sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to us, and are glad John served you well while you were here. All the staff will continue to work hard to provide great customer service for each visit. Take care!

August 02, 2021

My service advisor was very professional, kept me updated on the progress of my car. I was very satisfied with him and the dealership. More

by Pilot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzgerald
Aug 03, 2021 -

Midlands Toyota responded

We appreciate your comments! We are happy to hear you had a great experience with us and left satisfied. Our top goal is customer satisfaction and it's great to hear we met that with you. We thank you for your business with us, and look forward to serving you again!

August 02, 2021

kelly, dennis and bob were great. this was my second lease with dennis and with the situation at hand that i was in, they handled it so well for me. More

by katie39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Risher, T KELLY
Aug 03, 2021 -

Midlands Toyota responded

We are so glad to hear that you enjoyed working with our team. Thank you for taking the time to share your experience with us! We hope to see you again soon.

August 01, 2021

Great, Fast, courteous, 5 thumbs up all around!!!!!They Great, Fast, courteous, 5 thumbs up all around!!!!! They gave me such GOOD NEWS till I can hardly tell you. I thought I was bringing my car in for it More

by MADDOG!!!!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
never knew who he was!!!!, Steve Amick
Aug 03, 2021 -

Midlands Toyota responded

Wow, we really appreciate the positive feedback! We are so glad to hear that we were able to make your day! Thank you for your business and we hope to see you again soon!

August 01, 2021

Both salesperson and manager took their time even when it looked like a deal wasn’t going to get done. We found a deal that worked for both sides. More

by KGPT777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jordan, Joe Medina, KEYANNE MAXWELL
Aug 03, 2021 -

Midlands Toyota responded

Thanks for the excellent review! We hope to see you again soon!

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