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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

December 19, 2020

Believe it or not, I bought a used car over text messaging and phone! At first this dealership was hesitant about such a purchase. Especially since they had other interested buyers. However, clean C More

by SPCLKDASILVA
Recommend Dealer
Yes
Employees Worked With
Bobby Hollis, Amber Suber, JAMES BERTHA
Dec 21, 2020 -

Midlands Toyota responded

Thank you for taking the time to leave us a review! We're glad you and your daughter love the car and were able to purchase it remotely. Thanks for making that drive! Please let us know if there's anything else we can help you with in the future.

December 19, 2020

I love the attention and effort this dealership showed me. Starting from Tori and ending with Dwight. Dwight took soo much time to show me how to work my car. More

by SUGARFREE312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Dwight Hylton, Jason Jordan, TORI STOKES
Dec 21, 2020 -

Midlands Toyota responded

Thank you for taking the time to leave us a review! We're so glad to hear our team was attentive and helpful during your visit. Please let us know if there's anything else we can help you with!

December 19, 2020

James and Amber were both very friendly and helpful through out my very quick and easy purchase of a new 2021 Toyota Sienna. I especially appreciated the transparency. More

by HIPPSFAMILY2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Suber, JAMES BERTHA
Dec 21, 2020 -

Midlands Toyota responded

We're so glad that James and Sara were transparent and helpful throughout your car purchase. Thank you so much for taking the time to leave our business a review. Enjoy that 2021 Sienna!

December 19, 2020

Waited 2 hours and 15 minutes for oil change/tire rotation. Your dealership tends to over book when it comes to service. I plan to look for a dealership with a better service department More

by Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Megan Rice
Dec 21, 2020 -

Midlands Toyota responded

Hi, Elaine. While we appreciate you taking the time to share this feedback, we regret that you’ve been concerned with the duration of your service experiences with our team. We would like an opportunity to further discuss these comments with you, so we can work to earn back your trust. At your convenience, please reach out to Daniel Peterson at (803) 691-5602.

Dec 21, 2020 -

Elaine responded

You can resolve the issue by not over booking service appointments daily. Do this and I will return to your dealership for my next service

December 18, 2020

Would be five stars but I have to slam my glove box shut. Didn’t put filter back in correctly after removing to show me what it look like. More

by JTHOMPSON127
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Martin
Dec 21, 2020 -

Midlands Toyota responded

Thank you for sharing this information with us. Please feel free to reach out to our team if you need additional assistance with your glove box.

December 17, 2020

Thank you for your clarity and honesty Mr. Torres. I deeply appreciate Mr. Hylton's follow-up phone calls and trustworthiness. I have been a loyal customer since I purchased my first car from Mr. Bowers More

by Tamara Lewis-Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowers, Dwight Hylton, Victor Torres
Dec 18, 2020 -

Midlands Toyota responded

That's great to hear! We love hearing from our most valued customers. We'll see you next time!

December 17, 2020

Tommy is personable, patient, and honest in his dealings on behalf of the Dick Dyer Toyota Service Department. He has excellent follow up and follow through as well. I truly appreciate it! More

by mstlovely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Dec 18, 2020 -

Midlands Toyota responded

Thank you for the review! We're glad that Tommy could help. We look forward to seeing you again!

December 17, 2020

Thank you to Daniel Verdura, sales professional, and to Jennifer Hanby, internet sales manager, for making our buying experience wonderful. Daniel is professional, very knowledgeable, accessible, patient, More

by SSNECKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hanby, Robert Carter, DANIEL VERDURA, MICHAEL SMITH
Dec 18, 2020 -

Midlands Toyota responded

Thank you for sharing your experience with us! We're so happy our team could help you find the perfect vehicle that fit your needs. Congratulations on your new car!

December 17, 2020

Brandon Martin is very helpful when I come in for service! Treats my vehicle like his own and makes sure everything is top notch! Good quality service I feel safe and that my vehicle is reliable ever More

by NAJOHN93.NJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Martin
Dec 18, 2020 -

Midlands Toyota responded

Thanks for the shout out! We're glad that we could make your service visit with us enjoyable!

December 17, 2020

I needed a new battery and Tommy was great. He got me in and out in no time! The waiting room also was not crowded and I felt relatively safe with covid. However, I think if there were more customers waitin More

by mn0874
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Dec 18, 2020 -

Midlands Toyota responded

Thanks for the review! We're glad that we could help and get you a new battery.

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