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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

December 23, 2020

Purchased a used Ford F150... excellent pricing. This is the 4th vehicle purchased from Dick Dyer.. always pleased with willingness to work with us to meet our needs. More

by CANDYWEDEN
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Amber Suber, Trent McQueen
Dec 28, 2020 -

Midlands Toyota responded

Thank you for your kind review! It is always a pleasure to provide you with a top-notch car buying experience. Please let us know if there's anything we can assist you with. We appreciate your continued business with us and hope you enjoy your new truck!

December 23, 2020

They fixed the problem. The seatbelt sensors,, in back set, kept going off for no reason. What ever was wrong,, they dont go off anymore.It was completed quickly. More

by DKRAUSE64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ED DOHERTY
Dec 28, 2020 -

Midlands Toyota responded

Thank you for your review! We are happy to hear that our service team was able to resolve your seatbelt issue quickly. We look forward to serving you again in the future!

December 23, 2020

Very pleasant experience. Big thanks to Ed, Randy, and Bobby. They were all very professional and personable. They did their best to ease my nerves about choosing the right vehicle for me and my family. I More

by britianyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ED DOHERTY
Dec 28, 2020 -

Midlands Toyota responded

Thank you for taking the time to review us! We are delighted to hear that Ed, Randy, and Bobby went above and beyond to make your car-buying experience as easy as possible! Please let us know if there's anything we can assist you with in the future. We appreciate your business and hope you and your family enjoy the new ride!

December 23, 2020

I love the dealership and the customer service. This is the second car that I have purchased from Dick Deyer Toyota. It's the best dealeship. More

by btchatman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Risher
Dec 28, 2020 -

Midlands Toyota responded

Thank you for the review and the positive feedback regarding our team's customer service! We're glad we had the opportunity to help with another car purchhase. Enjoy!

December 22, 2020

Brandon was great with helping me get my car in and out. Working with me from getting a rental to constant contact of status. Thank you More

by JENNIFERLBELSHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 23, 2020 -

Midlands Toyota responded

Jennifer, thank you for your kind feedback about Brandon's services! We appreciate your business and look forward to serving you again soon.

December 22, 2020

Excellent service!!! Best Toyota dealership in Columbia, SC! They made the whole process a breeze and explained everything to me. I was very comfortable the whole time. More

by kenzlarsen68k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Carter, MARCUS PEEBLES
Dec 23, 2020 -

Midlands Toyota responded

Thank you for your 5-star review! We are delighted to hear that you had such a smooth, informative car-buying experience here at Dick Dyer Toyota. We appreciate your business!

December 22, 2020

I was very happy with the customer service provided by Trent McQueen and Bob Carter. They were very willing to answer all of my questions. And I had a lot of them! More

by CNIEDER50
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Trent McQueen, WHITNEY WATSON
Dec 23, 2020 -

Midlands Toyota responded

Thank you for sharing your kind feedback with us! We are delighted to hear that Trent and Bob went above and beyond to provide you with a wonderful car-buying experience. Thank you for choosing Dick Dyer Toyota!

December 22, 2020

Great service! Went for my routine vehicle service maintenance on my 2019 RAV4 and was in and out. Tommy was a pleasure to work with. More

by JOCASTILLO1287
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Dec 23, 2020 -

Midlands Toyota responded

Thank you for your 5-star review! It was a pleasure providing you with top-notch service during your recent visit. We appreciate your business and look forward to serving you again soon!

December 22, 2020

Service Provider "Kayla" handled our service in an expeditious manner; was polite, professional, personable; understood her work & communicated it well; made for a pleasant time. Daniel Peterson also More

by chuckpaxton7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Dec 23, 2020 -

Midlands Toyota responded

Chuck, thank you for sharing your thoughtful feedback! We are delighted to hear that Kayla and Daniel provided you with such a great service experience. Thank you for choosing Dick Dyer Toyota and please let us know how we can be of service to you in the future!

December 21, 2020

Sales team was wonderful. But the management team was horrible. The woman kept going back on what we were already told and lied saying oh the internet prices are not right. Why say we can do almost every More

by MINDY_ALVY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
GARLAND NEWBORN
Dec 23, 2020 -

Midlands Toyota responded

Hi, Mindy. While we greatly appreciate you taking the time to share this feedback with us, we regret to hear that there was a discrepancy with the pricing and possibly even the subsequent customer service. Please know our team aims to be as transparent as possible, especially with our pricing, so it’s disappointing that we may have missed that mark during your visit. We would like an opportunity to further discuss your comments. At your convenience, please reach out to our Sales Manager, Matt MacIntyre at (803) 786-4111.

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