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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

January 01, 2021

Excelente el servicio que me brindaron estoy muy satisfecho con el personal que me atendió muy buen trabajo y muy profesionales encantado con el trabajo saludos More

by JAVIEYADI7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn, Victor Torres
Jan 04, 2021 -

Midlands Toyota responded

¡Muchas gracias por sus comentarios! Estamos muy contentos que tenias una gran experiencia de servicio en Dick Dyer Toyota! Esperamos verlos de nuevo.

January 01, 2021

Dick Dyer was the absolute best. Thank God they were able to assist me before, during, & after my purchase. I was totally blessed! I love my beautiful car. I will refer anybody to Dick Dyer. Customer service More

by Arkasha N. Smith, RN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHAEL SMITH
Jan 04, 2021 -

Midlands Toyota responded

Thanks for taking the time to let us know how we are doing, Arkasha! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We hope you are enjoying your new car, and we look forward to working with you again!

January 01, 2021

Great and quick service, the representatives were extremely helpful and very well knowledgeable. Chris answered all my questions and he even offer for next car wash to be free by them. More

by HKALLMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ayers, Daniel Peterson, Jason Baughman, John Trammell, Steve Amick, Tommy Senn, Victor Torres, Cameron Graham, Shawn Reeves, Christian Lightfoot
Jan 04, 2021 -

Midlands Toyota responded

Thank you for leaving us this great review! We’re happy to hear that Chris and our service team took great care of you! We are glad you left satisfied and hope to see you again soon!

January 01, 2021

Friendly and helpful staff at this dealership. Great selection of vehicles too. Would recommend this dealership to anyone who is looking for a used or new vehicle. More

by JONATHAN A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DANIEL VERDURA
Jan 04, 2021 -

Midlands Toyota responded

Thanks for the wonderful feedback, Jonathan! We’re glad our team took great care of you. Please let us know if there is anything else we can do for you.

January 01, 2021

Mr. Kelly and Ms Maxwell did an awesome job in finding the truck I wanted. They both were very knowledgeable and professional. I would recommend Dick Dyer Toyota to all my family and friends. More

by Tcwest48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Asher, Trent McQueen, T KELLY, KEYANNE MAXWELL
Jan 05, 2021 -

Midlands Toyota responded

Thank you for the review and the recommendation! We're so glad to hear that our team was able to assist you in finding the truck you were looking for. Enjoy your truck!

December 31, 2020

Victor is EXCELLENT! Very professional and helpful! He is very empathetic to the customers needs! I will ALWAYS use Victor! But -- there is another worker there - I think the name is Kayla (?) - I was tol More

by mvarnado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Jan 05, 2021 -

Midlands Toyota responded

Thank you for sharing this feedback with our team. We're glad to hear that you enjoyed the experience that Victor was able to provide. Please know that our team values customer services to the highest degree, so we will take your comments and work to make any necessary improvements. Please feel free to reach out to our team if you have any additional comments or ongoing questions!

December 31, 2020

When sales rep called me told me my vehicle arrived. I went to test drive Tacoma TRD off-road v6 I realized they Didn’t bring vehicle promised. It was supposed to have only 90 miles because I agreed to le More

by abdullah.bueno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Hanby
Jan 04, 2021 -

Midlands Toyota responded

Thank you for taking the time to share this feedback with our team, Abdullah. While we appreciate you choosing to work with our team, we regret that there was a discrepancy during your experience that may have inconvenienced you. Please know it was never our intention to waste your time, as we were truly working to help you get what you were wanting. If you have any questions or additional feedback that you’d like to discuss with our team, please feel free to reach out to our Sales Manager, Matt MacIntyre at (803) 786-4111.

Jan 06, 2021 -

abdullah.bueno responded

Sad that still haven’t gotten my $1000.00 deposit back which posted on my AMEX on 12/26/20 and had to do a credit card dispute with USAA to get my money back despite having talked to Matt on 12/31 to make sure wouldn’t be changed. Will never deal with that sales team again or recommend them as there handling of situation was not professional. What he called a discrepancy was really a deception in an attempt to sell vehicles at any cost to customers.

December 31, 2020

Dealership was very helpful and informative, They were more than able to answer all of our questions, which helped put our minds at ease when deciding what car to buy. More

by ROSSCA531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHAEL SMITH
Jan 04, 2021 -

Midlands Toyota responded

We’re glad the team was so helpful. Thank you for choosing Dick Dyer to purchase your new vehicle. Please let us know how we can continue to help with your car and service needs!

December 31, 2020

Very helpful & knowledgeable about the features & patient to explain them to me. Showed me the vehicles & rode with me so I could decide what I wanted. Collin was very helpful. Thanks More

by Jfbburroughs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KRISTEN TUCKER, COLLINS HARPER
Jan 04, 2021 -

Midlands Toyota responded

This is what we love to hear! We are delighted to hear that Collin helped in giving you such a great car buying experience with us! If you ever need help in the future, we’re always happy to do so!

December 31, 2020

This was the easiest Toyota dealership I have dealt with thus far. All knowledgeable, clear, friendly, prices more up front, etc., etc. I have made purchases at 5 dealerships in SE and this was definitely More

by TJBAGWELL1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KRISTEN TUCKER, SAM QUILLER
Jan 04, 2021 -

Midlands Toyota responded

Thanks for taking the time to let us know how we are doing! We’re pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

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