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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

September 14, 2021

Great friendly courteous service. Kept me informed every step of the way and washed my car! More

by Rosemary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Martin
Sep 16, 2021 -

Midlands Toyota responded

We're happy to have provided you with excellent service! We value your business and hope to see you again in the future!

September 14, 2021

The service is always amazing, I trust Dick Dyer with my car care needs they have always risen to the occasion. Job well as usual. More

by fdavis950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
Sep 16, 2021 -

Midlands Toyota responded

We're happy to hear that you had a great experience with our service! We look forward to your next visit. Take care!

September 14, 2021

Thumbs up.. I mean two thumbs up.. I don’t have more than two thumbs… sorry More

by tw
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Chris Ayers, Daniel Peterson, Jason Baughman, John Trammell, Steve Amick, Tommy Senn, Victor Torres, Cameron Graham, Shawn Reeves
Sep 16, 2021 -

Midlands Toyota responded

Thank you for the two thumbs up! We hope you had a great experience with us and we're looking forward to your next visit!

September 13, 2021

Really professional staff, quickly attention and always explained about what my car need. Finally great an faster service More

by ivanantich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzgerald
Sep 14, 2021 -

Midlands Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Dick Dyer Toyota for your service needs and we hope to work with you again next time. Take care!

September 12, 2021

Great customer service! My car was ready in a timely manner and everyone was so friendly. Always a great experience. I highly recommend them for all your car needs. More

by pclmaustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Sep 14, 2021 -

Midlands Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We value your business and we're looking forward to your next visit. Take care!

September 12, 2021

Had a suppose tune up before delivery. Had it delivered with a misfiring engine and 0 antifreeze. Been 3 weeks, it's still still sitting on my lot, they said they're picking it. I call to see when they'll More

by Benitez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
PAUL LOCKE
September 11, 2021

ALL people involved were exceptional.. Complimentary valet (David is great) where they pick up and drop off at house is a GREAT idea.. fantastic time saver. More

by patyusko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valet David, Daniel Peterson
Sep 14, 2021 -

Midlands Toyota responded

We're happy you found our team to be exceptional! Thank you for choosing us and we hope you enjoyed your visit!

September 11, 2021

This was my first time in your dealership to have something done for my car. This was also my first time purchasing a Toyota vehicle. I was there for a recall on my camry in which I had purchased abo More

by DELORISBROWN142
Customer Service
Recommend Dealer
Yes
Employees Worked With
he told me to call him Fritz.
Sep 14, 2021 -

Midlands Toyota responded

Thank you for the kind comments about our team! We're glad to hear everything was done in a timely manner. Your satisfaction is our top priority. Thanks again for choosing Dick Dyer Toyota and we hope to see you again!

September 10, 2021

The guy (sadly I cannot remember his name) who helped me was great and really took the time to help me understand my car and what needed to get done in the future and what the did to fix my car. He was frie More

by MEGANLUCCHESE
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Chris Ayers, Daniel Peterson, Jason Baughman, John Trammell, Steve Amick, Tommy Senn, Victor Torres, Cameron Graham, Shawn Reeves
Sep 13, 2021 -

Midlands Toyota responded

We're glad you found that our team was knowledgeable and helpful! If there's anything further we can do, we are happy to help! We value your business and look forward to your next visit. Take care!

September 10, 2021

The employees at this dealership are very nice and provide great customer service. However, it would be nice to get check ins about the estimated length of the service. I was there at 12:30 and did no More

by tseymour512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Sep 13, 2021 -

Midlands Toyota responded

Thank you for sharing your experience. We are glad to hear that our staff was kind and provided great customer service! However, it is disappointing to learn that you left us less than fully satisfied due to your longer-than-anticipated wait time. We appreciate your feedback, and will utilize it in making improvements in operations towards our goal of total customer satisfaction. If you have any further comments or questions you’d like to share, please do not hesitate to reach out to our Service Manager, Daniel Peterson, at 803-691-5602. We value your business with us and look forward to the opportunity to serve you in the future. Take care!

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