Middletown Toyota

Very friendly staff and very good service Great service ,very friendly staff,l will return to this dealer in the future Pat Salvatore is a great salesman and very friendly. Thank you. Great service ,very friendly staff,l will return to this dealer in the future Pat Salvatore is a great salesman and very friendly. Thank you. More

Would not offer free lifetime oil changes When purchasing my 2016 4Runner I was informed it included free lifetime oil changes and that it was a Toyota thing which is why it wasn’t in the cont When purchasing my 2016 4Runner I was informed it included free lifetime oil changes and that it was a Toyota thing which is why it wasn’t in the contract. A-1 Toyota offered free lifetime oil changes, Wallingford Toyota , and Toyota of Watertown as well. Some of them still have it posted on their websites. I brought my vehicle in for what was explained to me after putting $32,000 down on a brand new truck as free lifetime oil changes and that it would be through Toyota of Middletown and the first 25,000 free maintenance could be at any Toyota dealer. Well upon checking in I was informed it would be $90 for the oil change. When speaking with the seller Bhavesh Patel he stated he never offered me this service. The sales manager also stated they don’t offer it through Toyota and lied to my face. When confronted with the websites of A-1 and Wallingford Toyota he then said he never informed me that Toyota dealers don’t offer it just that they don’t offer it at this dealer. I will be following up with Dept of Consumer Protection and Toyota itself on this matter. More

Always a pleasure We currently own 4 Toyota vehicles, all purchased through Bob at Middletown Toyota. We have also referred friends and family to Bob. He is great to wo We currently own 4 Toyota vehicles, all purchased through Bob at Middletown Toyota. We have also referred friends and family to Bob. He is great to work with and will not try to pressure you into buying something you don't want or need. We met Bob over 18 years ago at another dealership and followed him to Middletown Toyota. He is truly a pleasure to work with. The service department is also great to work with. More

Overpriced and Unfinished Work I do not recommend you go here at all. A family member of mine had problems with their Lexus and they billed him over $800 - a couple days later, same I do not recommend you go here at all. A family member of mine had problems with their Lexus and they billed him over $800 - a couple days later, same issues arise and he goes back asking questions and they hand him another bill. He declines getting his car fixed there and we both go to a Lexus dealership. We learn that Toyota Middletown not only DID NOT fix the problem, they took OVER $800 FOR UNFINISHED WORK. They did not offer to return the money or re-do the job when they did wrong on their end. Do NOT come here to get work done on your car, even a tune up. They will screw you over by overcharging you with undone work. Absolutely unsatisfied and still upset about how they handled this situation. Very unprofessional. More

Great experience I had a great experience with this dealership. Friendly staff that helped make everything simple! They were willing to work with me on a price that I had a great experience with this dealership. Friendly staff that helped make everything simple! They were willing to work with me on a price that I felt was fair. More

My Middletowm Toyota Purchase GeorgeJuridini - Sales - it was a pleasure!! Patrick Tyning- Business Manager - also a pleasure! Thank you gentlemen!! Experience was laid ba GeorgeJuridini - Sales - it was a pleasure!! Patrick Tyning- Business Manager - also a pleasure! Thank you gentlemen!! Experience was laid back, all questions were answered. no arm twisting. More

What About Bob? I have bought my first car here. The reason I came here to buy my second was Bob Blakeslee. The experience of buying a car is one of those experiences I have bought my first car here. The reason I came here to buy my second was Bob Blakeslee. The experience of buying a car is one of those experiences in life we try to avoid as much as possible because when we think car buying we think of sneaky car salesmen, getting suckered, and the aggravation of negotiating a fair price. Almost every dealership earns that reputation. But not this place. The first car I bought was sold to me by Bob and I didn't fully appreciate how lucky I was at the time. During the twelve years that followed, I never forgot the great customer service and genuinely caring nature he brought to the experience. That's why when it was time to get a second car, I didn't hesitate. Bob worked with me to get a fair price and make sure that my specific needs were addressed. He had a great temperament and he never mislead me at any point. I know exactly where I stand with that guy and I can say without any reservation that he was the best hire of the used car manager's (Marc Brubaker) career. Bob is the reason I bought a second car from Middletown Toyota. More