Middletown Toyota

Outstanding customer service Always a pleasure. Sam Ashkar is professional, has a great personality and provides outstanding customer service. He treated me with respect and I ha Always a pleasure. Sam Ashkar is professional, has a great personality and provides outstanding customer service. He treated me with respect and I have always felt comfortable and looked for outstanding advise. I have been a customer for years and would highly recommend Sam and your dealership. It is a pleasure. I will continue with Toyota for many years. More

Service Review as Requested I always make sure that certain Service Advisors are there when I get servicing done. Otherwise I reschedule or go elsewhere. This time I called ahea I always make sure that certain Service Advisors are there when I get servicing done. Otherwise I reschedule or go elsewhere. This time I called ahead and they were. I had stopped going to this dealership because of letters received from the sales department saying “We need your Toyota Prius” , sell us your car and buy a new one from us. NO. NO. NO. Note to sales department- these letters convince me to purchase elsewhere. In case you, Middletown Toyota sales manager, son in law of the owner, don’t get it, I take care of my car because I need it. I don’t want more loans or a newer car. I enjoy my car. When you send these multiple letters, trying to get me to buy a different car, I wonder if I can trust your business at all. Service dept- yes Sales dept - no More

Great Experience The service writer was great and very helpful and would go to the same service writer again had my car washed and did not expect it The service writer was great and very helpful and would go to the same service writer again had my car washed and did not expect it More

Outstanding Always leave happy they informed you of the progress and let you know what's going on. Nice waiting area coffee, television, and just relax and let t Always leave happy they informed you of the progress and let you know what's going on. Nice waiting area coffee, television, and just relax and let them do there job. More

Excellent and professional I was afforded excellent service and told of a way to save money. I was in and out quickly with no issues. As an aside, if you're really interested in I was afforded excellent service and told of a way to save money. I was in and out quickly with no issues. As an aside, if you're really interested in my opinion, don't require the minimum number of words I need to write. Disappointed in this review form. More

Third car This is the third Prius my husband and I have bought from this dealership. Initially, we had a used Camry and the excellence of the service departmen This is the third Prius my husband and I have bought from this dealership. Initially, we had a used Camry and the excellence of the service department impressed us. We bought the Prius because of our concern about climate change, but it exceeded our expectations and was the most trouble free car we have owned. The staff is friendly, professional, and efficient. Bob Blakeslee and Fred Clark were both personable and trustworthy. Our newest Prius has again exceeded our expectations for comfort, safety features, and gas mileage.. More

replace fron struts Job was completed on time.Was given a courtesy car for free which was very helpful Given the status of completion as I had requested Job was completed on time.Was given a courtesy car for free which was very helpful Given the status of completion as I had requested More

Purchased new vehicle. Professional staff, with an attitude of “get the customer what they want”. Knowledgeable about lot inventory, deals, and incentives. Friendly at home Professional staff, with an attitude of “get the customer what they want”. Knowledgeable about lot inventory, deals, and incentives. Friendly at home atmosphere, very personable staff. More

Second car I've gotten here Friendly staff quickly had everything ready to go. Second car I get here,would get another one here in future. Had service here also,no problems ther Friendly staff quickly had everything ready to go. Second car I get here,would get another one here in future. Had service here also,no problems there More

Service and oil change As always, Chuck Hills takes excellent care of my service needs for my Avalons. I feel I can trust him and his advise on what needs to be done and w As always, Chuck Hills takes excellent care of my service needs for my Avalons. I feel I can trust him and his advise on what needs to be done and when unlike others at other car dealers. More