Middletown Toyota

They made it right I brought my car in for an oil change. The car didn’t seem right but I live close to the service center so I couldn’t be sure if there was really a pr I brought my car in for an oil change. The car didn’t seem right but I live close to the service center so I couldn’t be sure if there was really a problem. The next morning I was surprised when I tried get on the highway and my car wouldn’t accelerate and there was smoke coming from my exhaust. I made it to work but called the service center as soon as they opened. They told me to bring my car back and after checking the car over found the problem and went above and beyond to make sure the car was running properly before calling me. I was very pleased they looked into the problem and resolved it promptly. More

Just a few words. I love my car... but I hate pouring money into it. My brakes were installed and vehicle recall was addressed in a timely fashion. I was able to get wo I love my car... but I hate pouring money into it. My brakes were installed and vehicle recall was addressed in a timely fashion. I was able to get work done while I waited. The service department was great keeping me updated. The only I was disappointed in was my car didn’t get a car wash... something I’m accustomed to when having service appointments here. After spending hundreds of dollars... it’s the least that could have been done. More

Chuck has always been great and taken care of my needs. Chuck has always taken care of my needs in a timely manner. As you probably already know, Chuck is a valued employee. Thank you. Ruth Swisher Chuck has always taken care of my needs in a timely manner. As you probably already know, Chuck is a valued employee. Thank you. Ruth Swisher More

Good experience Everything identified to be wrong with the car was corrected. The employees were able to detect other problems with the car which were also rectified. Everything identified to be wrong with the car was corrected. The employees were able to detect other problems with the car which were also rectified. More

Scheduled Visit My visit was right on time and took almost exactly the time that was stated. Coffee was available, the waiting was clean and comfortable and the serv My visit was right on time and took almost exactly the time that was stated. Coffee was available, the waiting was clean and comfortable and the service area was very clean. More

5k Service I’m a shoreline resident who has leased 5 Toyota’s from the Middletown dealership. I wouldn’t travel 35 minutes each way if they weren’t absolutely fa I’m a shoreline resident who has leased 5 Toyota’s from the Middletown dealership. I wouldn’t travel 35 minutes each way if they weren’t absolutely fantastic in every area of my dealership experience. More

Excellent car buying experience with Jasmine. Started looking at used cars for my 16 year old daughter with Jasmine Moore, then went to considering a new car. Jasmine was a feast person to deal wi Started looking at used cars for my 16 year old daughter with Jasmine Moore, then went to considering a new car. Jasmine was a feast person to deal with, very helpful throughout the whole process. Talked to Vince, great guy, too bad he left. Bought a 2019 Toyota Corolla. My daughter is very happy. Nick was good to deal with too, he sold me on Auto Butler and the service protection package. But Jasmine did the sale, she deserves the credit. Keep her. Don’t lose her. She’s great. More

Dissastified customer We met with Jasmine who was very professional. When we were negotiating the deal we then met with VinceLombardi, who was the sales manager. He was r We met with Jasmine who was very professional. When we were negotiating the deal we then met with VinceLombardi, who was the sales manager. He was rude and unprofessional and let the deal fall through Iover $450.00. His attitude toward us was the main reason why we didn’t purchase the vehicle. He was very persistent in wanting us to sigh the contract that night or the price of the vehicle would increase the very next day, We felt very pressured and will never purchase a vehicle from this dealership.. Anthony Silva More

Good service! Good customer service, friendly staff and good car service. Work is usually done in a timely manner. Has a wifi and a roomy waiting area. Good customer service, friendly staff and good car service. Work is usually done in a timely manner. Has a wifi and a roomy waiting area. More

Repair Diagnosis I stayed for over 2 hrs & they couldn't find anything wrong with my car. There was no change, & that was the thrill!.. Honesty is good will in busine I stayed for over 2 hrs & they couldn't find anything wrong with my car. There was no change, & that was the thrill!.. Honesty is good will in business. Keep it up. I am happy, bcos some coys would have charged even tho they couldn't find anything. THANK YOU!!!!!!!!!!!!!!!!!!!!!!!??????. More