Middletown Toyota

Diagnosis and treatment of a leak Following a leak on the passenger's side, the service folks ruled out an external leak and cleared out all the drains that could have been blocked, an Following a leak on the passenger's side, the service folks ruled out an external leak and cleared out all the drains that could have been blocked, and they found that there was no moisture or mold under the rug. Thorough job! More

Fast, efficient experience Came in for an alignment check, a parts purchase and car wash. Received a friendly greeting, the technician said he'd have me on the road in short ord Came in for an alignment check, a parts purchase and car wash. Received a friendly greeting, the technician said he'd have me on the road in short order. I purchased my part and returned to find the alignment check had already been performed. I checked out with the service advisor and the car was returned washed, nice and clean. So impressed with the total experience. Always a great experience at Middletown Toyota! More

Helpful I had no intention on purchasing a new truck on the day I stopped in I had the good fortune of meeting Bill Dwyer When he introduced himself, I was ex I had no intention on purchasing a new truck on the day I stopped in I had the good fortune of meeting Bill Dwyer When he introduced himself, I was expecting that he was going to talk fast with the intention of trying to hard sell me To the contrary he just asked if there was anything he could help me with I said just looking When I asked him a few questions, he was more than helpful He asked if he could show me a truck which was exactly what I was interested I looked at the truck and indeed it was what I was looking for Without hard selling he came up with deal that I was comfortable with and I purchased the truck that same day He did a great job and from my respective we had a win win situation I would definitely purchase another vehicle from him and your dealership Thanks Richard Brodie More

Awesome Service Staff I just love bringing my car for service.They are up front with you no games. I have been there 2 times now and love the way they treat the customers. I just love bringing my car for service.They are up front with you no games. I have been there 2 times now and love the way they treat the customers. I will go back again. More

Quick in and out This was the last of the prepaid maintenance cycles (I won’t say it is “free” because it was built into what I paid when I bought the vehicle.) Still This was the last of the prepaid maintenance cycles (I won’t say it is “free” because it was built into what I paid when I bought the vehicle.) Still it is nice to have seemingly free service. In addition to regular maintenance I had an A/C drainpipe blockage which caused overflow to land inside car. Toyota fixed the problem but did not dry out the sopping wet floor of my car. If they had done that, I would have given them 5 stars instead of 4. More

2019 tacoma purchase Purchase and delivery fairly price and easy process. 2nd new toyota purchased at dealership. Goto location for having next model year earliest in stat Purchase and delivery fairly price and easy process. 2nd new toyota purchased at dealership. Goto location for having next model year earliest in state. Always smartly equipped with right packages for the model. More

Hassle-Free New Car Purchase! Friendly, professional, and customer-centered service from the minute we walked in the door! George Juridini listened carefully to our needs, remained Friendly, professional, and customer-centered service from the minute we walked in the door! George Juridini listened carefully to our needs, remained respectful of the amount of money we wished to spend, and answered any questions we had after our test drive. (George was very understanding about our request to drive the car home to see if it fit into our tight garage. This made a big difference to us.). Sherri Lemke guided us carefully through the finance and sale paperwork process (almost like closing on a house!), and presented everything in easy-to-understand terms. A young man named Mohammed was assigned as our tech specialist who sat in the car with us carefully and clearly demonstrating all of the new safety and tech features. As this was our first new car in 11 years, there was a LOT to learn! However, Mohammed was a very good tutor, and said we could always come back any time for a “refresher”. We’re previous Toyota owners, and we already know we’ll be in excellent hands during any service visits. More

Dependable service Dependable service, consistent. Service desk very approachable and knowledgeable. This was my 25k mile check up. This one and all before were done co Dependable service, consistent. Service desk very approachable and knowledgeable. This was my 25k mile check up. This one and all before were done correctly and completely. More

Helpful service dept. Went in for a disturbing noise w/o an appt. While the car was there, it was discovered that the right front tire had a flaw and needed to be repla Went in for a disturbing noise w/o an appt. While the car was there, it was discovered that the right front tire had a flaw and needed to be replaced immediately. The service rep, Thynthia Feliciano, indicated that it'd cost $111 to replace the tire. I knew the tire was virtually new and had to be still under warranty, and I indicated so. It took a certain amount of time to ascertain the purchase date (31 Aug 18), but once that was determined, the replacement process began. So on to parts ... May I say that the men in the parts dept. are terrific pains in the neck. They were so condescending to Thynthia that I was really kind of embarrassed for her. She seemed to take it in stride, but they could hardly have been more unpleasant in demanding the correct paperwork from a young woman who they clearly thought was beneath them. It took about 4 hours for the entire process to run its course. I didn't mind that too much; I had, after all, walked in without an appt. However, while intrastaff relationships are no concern of mine, I have to question the morale at Middletown Toyota—a place where I've always had my 132K mile Prius serviced—while a bunch of surly chauvinists are populating the parts dept. More

Great service Very professional staff very friendly and they care about your vehicle being done top notch I'm looking forward to returning cause I'm sure the same s Very professional staff very friendly and they care about your vehicle being done top notch I'm looking forward to returning cause I'm sure the same service will be there every time keep up the good work More