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Middletown Toyota
Middletown, CT
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969 Reviews of Middletown Toyota
No Hassle service Making an appointment online is easy and when you drive in for service you hand them the keys , they are pleasant and informative, waiting for your ve Making an appointment online is easy and when you drive in for service you hand them the keys , they are pleasant and informative, waiting for your vehicle is in a relaxing atmosphere, they come and get you when your vehicle is ready , explain what was done explain the cost . A very pleasant experience. More
excellent service No issues with the appointment. Staff are always accommodating and communicate well in regard to any issues with vehicle. Car rental is available wh No issues with the appointment. Staff are always accommodating and communicate well in regard to any issues with vehicle. Car rental is available which is helpful. More
Service Easy to make an appointment. Employees very friendly. Fast & efficient service. Considerate of how much spending in one visit. Tells you what will ne Easy to make an appointment. Employees very friendly. Fast & efficient service. Considerate of how much spending in one visit. Tells you what will need to be done in future to keep car running great. More
purchase/lease Everyone, from reception to out take was professional and courteous, Liam, Sherri and Mo, were great to work with! Mo went over every detail, linked m Everyone, from reception to out take was professional and courteous, Liam, Sherri and Mo, were great to work with! Mo went over every detail, linked my phone and answered my questions.sheri provided the best finance options, and liam answered all questions, was not "pushy" and found the right vehicle for us More
Sales person really worked to find me what I wanted Liam went out of the way to get me the color combo of the car I wanted. It came 3 weeks earlier, and he was proactive in reaching out to me during the Liam went out of the way to get me the color combo of the car I wanted. It came 3 weeks earlier, and he was proactive in reaching out to me during the process. Buying it took about 30 mins, which was great. All paperwork was ready to go, was super quick. Great overall experience! Although I had to come from NYS to get it, because it was such an easy process, I didnt even mind the trip. Thanks Liam! More
consistantly excellent Quick in and out for a minor issue with my tires. The issue was quickly resolved The were able to fit me in for service and I was there far less than Quick in and out for a minor issue with my tires. The issue was quickly resolved The were able to fit me in for service and I was there far less than the two hours they thought it might take. More
Wax and seat protection Was completed before I expected, the waiting room was comfortable and clean. I just got my car last week so this is my 1st service experience and it w Was completed before I expected, the waiting room was comfortable and clean. I just got my car last week so this is my 1st service experience and it was a pleasure. More
Clean, Professional Staff, Knowledgeable, Good Choices The Team was what I have come to expect from your Team. Evan went the extra mile to explain my vehicles' diagnostic issues. Evan along with the Part The Team was what I have come to expect from your Team. Evan went the extra mile to explain my vehicles' diagnostic issues. Evan along with the Parts Manager insisted on having my Sequoia re inspected in in order to insure the right parts were ordered. Evan kept me appraised of the status of the service. The Rental Young Lady remembered me from my last visit and greeted me with a bright " Good Morning!" Lino showed me a few of the new vehicles as well as some previously owed vehicles. Oh, and your receptionist; warm smile and attentive. You have a outstanding staff. Take care of them. They're gold. Thank you. More
More than expected They completed the work in a reasonable time, the price was below what I expected, and the vehicle was serviced beyond expectations. I have been going They completed the work in a reasonable time, the price was below what I expected, and the vehicle was serviced beyond expectations. I have been going here for years and will continue for years to come. More
Middletown Toyota: A wonderful place to do business This is a great place to go business whether buying a new car or having service done on your Toyota. Over the past 16 years I have purchased three new This is a great place to go business whether buying a new car or having service done on your Toyota. Over the past 16 years I have purchased three new Toyota vehicles from Middletown Toyota. In this time I have had service work done only at Middletown Toyota. I trust everyone at the Dealership and I am impressed that the Owner not only is on site, but when he is there he is on the sales floor, in the new car prep area, in the service area, speaking to customers getting feedback - to be sure we have a pleasant experience. He personally showed me how to unlock and then close the rear hatch of a new Toyota Highlander. More