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Mid-Hudson Subaru

Wappingers Falls, NY

4.6
1,154 Reviews

1162 U.S. 9

Wappingers Falls, NY

12590

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1,154 Reviews of Mid-Hudson Subaru

May 14, 2022

Had my battery changed and then part of my dashboard didn't light up. Drove to dealership after many calls and it was a quick fix..just pressing a button on my steering wheel. Disappointed that I drove More

by JA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay, Mid Hudson Subaru
May 16, 2022 -

Mid-Hudson Subaru responded

Thank you for taking the time to update your review. We're sorry for the added stress, but am happy you know who to call the next time you're in need! -Clay Vieni - Service Director - cvieni@midhudsonsubaru.com

May 09, 2022

You are greeted at service door, for my vechile& then Service rep.friendly ready to assist you Needed loaner auto which was ready for me.pleasant experience Every time go to Mid-Hudson Subaru..always More

by MOMJAL99@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mid Hudson Subaru, Michael Savalli
May 10, 2022 -

Mid-Hudson Subaru responded

Thank you for taking the time to share your experience working with our team at Mid-Hudson Subaru! See you next time!

May 07, 2022

Excellent service. All service was completed in a timely manner. Customer service reps were extremely courteous. More

by Dec2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Shuker
May 10, 2022 -

Mid-Hudson Subaru responded

Thank you for reviewing your recent visit with our Mid-Hudson Subaru team! We appreciate your feedback and hope to see you again next time!

May 03, 2022

Appreciated the fact that there was absolutely no pressure on the part of the Salesman. I called in regards to a Nissan Rogue that was on the website. I had been looking for that particular trim for More

by jonesraine812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Schroeder , Erik Slotnick, Craig Orofino
May 04, 2022 -

Mid-Hudson Subaru responded

Thank you for taking the time to leave us a review! We're happy to hear you enjoyed your experience with our team here at Mid-Hudson Subaru and we hope we can be of service to you again in the future!

April 28, 2022

The staff are nice and friendly and work really quickly. They give recommendations without being pushy. More

by KWEST0120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Jonathan Shuker, Amanda Ventresca
Apr 29, 2022 -

Mid-Hudson Subaru responded

Thank you for the wonderful review of our team! All of us here at Mid-Hudson Subaru are grateful for your business and look forward to your next visit!

April 28, 2022

Best Subaru service center in the Hudson Valley. Excellent service and professional staff. Highly recommend. More

by MABRAHAM8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Ventresca
Apr 29, 2022 -

Mid-Hudson Subaru responded

Wow, thank you so much for the kind review! We're truly honored to receive your support and look forward to your next visit with us here at Mid-Hudson Subaru!

April 28, 2022

Not always happy with the wait to get in but the device is excellent. People are professional. More

by JAUSTIN848
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Jonathan Shuker, Amanda Ventresca
Apr 29, 2022 -

Mid-Hudson Subaru responded

We appreciate your honest feedback! Don't hesitate to reach out if you have any information about your experience that you'd like to share! Thank you! - Mid-Hudson Subaru

April 27, 2022

The reason for the visit was a vehicle recall. My car was returned to me with a strong gasoline smell in it. Not a real confidance builder. I have no idea what a contactless transaction is. More

by MIKEKETTLER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Savalli
Apr 28, 2022 -

Mid-Hudson Subaru responded

We're sorry to see the low rating. We strive for a five-star experience for our customers and regret that wasn't the case this time. Please reach out to me at your earliest convenience. Thank you, Clay Vieni - Service Director - cvieni@midhudsonsubaru.com

April 25, 2022

Excellent personable service by sales representative; friendly environment, quality automobiles, great prices for high-quality automobiles, and fast smooth transaction. More

by CIANNI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Stoutenburg, Craig Orofino
Apr 26, 2022 -

Mid-Hudson Subaru responded

Thank you! We're so happy we could make this a great experience! - Mid-Hudson Subaru

April 25, 2022

Our salesperson was amazing, tricia. We drove much further than needed bc she’s great! More

by marahrhoades
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Stoutenburg, Rich Cerbini
Apr 26, 2022 -

Mid-Hudson Subaru responded

This is great to hear! Thank you for rating Mid-Hudson Subaru five stars! We hope you love your new ride!

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