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Mid-Hudson Subaru

Wappingers Falls, NY

4.6
1,154 Reviews

1162 U.S. 9

Wappingers Falls, NY

12590

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1,154 Reviews of Mid-Hudson Subaru

May 28, 2022

Wasn’t happy with the outcome of my visit and this would reflect on the visit before when they said they did a multi check. The person who I spoke to and texted was nice but the outcome and the explanation More

by NOCLU88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Shuker, Amanda Ventresca
May 31, 2022 -

Mid-Hudson Subaru responded

Hi, We regret to hear that your experience wasn't up to our usual standards. We want to address these concerns with you so we can improve your opinion of us. Please reach out if you want to speak with me about your concerns so I can help resolve them. Thank you, Clay Vieni - Service Director - cvieni@midhudsonsubaru.com

May 27, 2022

Prompt service expertly done There is no need for me to write any more words More

by MINEHILLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli
May 31, 2022 -

Mid-Hudson Subaru responded

Thank you for the review - it is much appreciated by all of us here at Mid-Hudson Subaru and we hope we can be of service to you again in the future!

May 26, 2022

Needed new tires and got new set in a few days. Had a loaner till completely done. Picked up my car and beautifully detailed like new. Mike the service guy helped alot. Thank you and your techs for More

by LEGACYGP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Amanda Ventresca
May 27, 2022 -

Mid-Hudson Subaru responded

Thank you for sharing your experience! Mike & the rest of the Mid-Hudson Subaru team appreciate your business and look forward to seeing you again in the future. Take care!

May 26, 2022

It took a while but you all finally figured out my car’s issue. Had to bring it back several Times but it ultimately cost me nothing. More

by Tucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli
May 27, 2022 -

Mid-Hudson Subaru responded

Thank you for the five-star review, Tucker. We appreciate it! We hope to see you back at Mid-Hudson Subaru for any and all of your future automotive needs!

May 25, 2022

Awesome customer service Rich and Kevin were incredibly helpful We feel like we got a great deal More

by coachphil66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Cerbini, Keven Baughman
May 26, 2022 -

Mid-Hudson Subaru responded

We appreciate you taking the time to share this wonderful feedback about your recent experience with Rich & Kevin! Thanks for trusting the Mid-Hudson Subaru team with your purchase and please don't hesitate to reach out if we can be of service again in the future!

May 20, 2022

I gave them a complete list of everything i thought needed to be done based on age of the car and season....they reviewed it, discussed anything in need of converesation. A bit expensive but imlortant More

by PHILMAD99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Jonathan Shuker, Amanda Ventresca
May 24, 2022 -

Mid-Hudson Subaru responded

We're so happy you trust the Mid-Hudson Subaru team with your vehicle, Phil! We look forward to seeing you at your next appointment! Thank you for the great feedback and five-star rating!

May 18, 2022

All employees I have been in contact with are always respectful and answer my questions. As a service dealership they have always stood behind their words. More

by LBUCKLEY19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Jonathan Shuker, Amanda Ventresca
May 19, 2022 -

Mid-Hudson Subaru responded

This is so great to hear! We're happy that our team has provided great care to you and earned your five-star rating! We hope you visit us again! Thank you! - Mid-Hudson Subaru

May 18, 2022

I would recommend mid Hudson Subaru to everyone. Very friendly and helpful staff. Ten out of 10! More

by BVENESKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mid Hudson Subaru, Rich Cerbini, Craig Orofino
May 19, 2022 -

Mid-Hudson Subaru responded

Thank you for recommending our team at Mid-Hudson Subaru! We look forward to seeing you next time!

May 17, 2022

They were extremely helpful and communicated very well throughout the process. Handled issue very well. More

by MIKE.PASSARELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Shuker
May 18, 2022 -

Mid-Hudson Subaru responded

Thank you for sharing your review, Mike! We're so happy that he was able to handle all of your vehicle's issues! We look forward to seeing you next time at Mid-Hudson Subaru!

May 16, 2022

Lou in Sales was super with handling my trade-in and also the purchase of my new Crosstrek. This would be my third purchase At Midhudson Subaru and as always I was not disappointed with the service and the p More

by KENICASAMUEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Cerbini, Louis Criscione
May 16, 2022 -

Mid-Hudson Subaru responded

Thank you for taking the time to share your review! We're so happy that Lou assisted you during your recent trade-in! We hope you enjoy your new Subaru Crosstrek! See you next time at Mid-Hudson Subaru!

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