Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mid-Hudson Subaru
Wappingers Falls, NY
1,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,154 Reviews of Mid-Hudson Subaru
August 31, 2017
Great Car from a dealership with great staff Buying a car can be an ordeal. The staff at Mid Hudson made the experience a pleasant one. My wife & I visited the dealership twice during the purcha Buying a car can be an ordeal. The staff at Mid Hudson made the experience a pleasant one. My wife & I visited the dealership twice during the purchase, and worked with 2 friendly, knowledgeable salesmen: Ray Peterson and Rick Davis. They explained the features of the cars we were considering, & answered our questions. We never felt pressured. In the end, we purchased our new Subaru at a good price, and worked with the finance person George (I do not remember his last name). He thoroughly explained the financing and the Extended Warranty options available to us. Once again, we did not feel pressured to purchase a product we were not interested in. In summary, we were treated courteously by a knowledgeable staff, and ended up with a great car. This is the second Subaru we purchased at Mid Hudson Subaru, and our first purchase experience was as good as our second. Our Daughter & 2 of our sons have also purchased Subarus from Mid Hudson Subaru & have had similar experiences. I think that says something about the organization ! More
by George
Employees Worked With
Ray Peterson (Sales), Rick Davis (Sales) and George (Finance)
August 29, 2017
New Impreza Armando was a pleasure to deal with and a great help. I would recommend Armando and Mid Hudson Subaru to anyone looking for a nice easy transaction. H Armando was a pleasure to deal with and a great help. I would recommend Armando and Mid Hudson Subaru to anyone looking for a nice easy transaction. He took into consideration all the things i was looking for as well as price and found me exactly what i was looking for. A+ service. More
by anthonyntl
Employees Worked With
Armando
August 15, 2017
Fast and friendly I enjoyed my time working with the staff at Mid-Hudson Subaru. To be honest, I absolutely hate being in dealerships. Ray, our salesman, was great. He I enjoyed my time working with the staff at Mid-Hudson Subaru. To be honest, I absolutely hate being in dealerships. Ray, our salesman, was great. He was never pushy and understood our needs. Eddie, the finance person I spoke with after buying the car(a certified used outback) was also clear and honest with me. When I had a request when dealing with the purchase of the car or a question on the money side of things, I was given an honest and helpful answer. My parents also bought a car from Mid-Hudson Subaru as well, having a similar experience. More
by TheMozambeast
Employees Worked With
Ray Peterson and Eddie (Don't remember his last name)
August 05, 2017
Bad experience I purchased a car there -2014 Certified Pre-Owned Forester. I bought the extended warranty. All I heard about was the 152 point inspection. I do not l I purchased a car there -2014 Certified Pre-Owned Forester. I bought the extended warranty. All I heard about was the 152 point inspection. I do not live where I bought the car because I was looking for a manual transmission so had to travel 2 hours. I sat for hours in the dealership waiting to see cars and then when I came back to get it, waited hours to pay. I was promised fancy dividers in the trunk and car mats, didn't get either. He did pull the car mats out of another car when we asked. They were supposed to remove a large sticker mark from the back, they didn't. As part of the CPO deal you get two keys they didn't have the second, they said they would mail it to me. And sent me out with an almost empty take. Fine. Small things. The oil light came on within the first 1,000 miles and every 1,000 miles after that. It turns out there was a service report and class action suit on this car that requires the replacement of the entire short block. I guess that wasn't part of the 152 point check. I called Subaru corporate and they could not have been nicer and are helping me take care of it through the lawsuit. Part of the lawsuit process is getting an oil consumption test. When I went to my local dealer for the test, they discovered that my car was MISSING THE AIR FILTER. And they said that Mid Hudson should pay to program my second key as it is part of the CPO program to get 2 keys. Happens all the time. I called Mid Hudson from the dealership and the sales manager refused to pay for the air filter or the key. It wasn't until I got very upset that he called me back and told me he would pay for it. It was also missing the rubber ring on the oil cap and the pvc valve was totally rusted, again I guess not in the 152... I am hoping there are no more missing parts on this car to discover. And it is a huge hassle to have to go through this engine replacement. But the fact that they wouldn't automatically just spring for the $87 dollars for the key and the air filter put me over the edge. More
by i801711
Employees Worked With
Jose, Tom
July 31, 2017
Love this dealer This dealer has it all! Great service and a great sales team, especially Patricia Stoutenburg. She goes the extra mile and treats her customers like f This dealer has it all! Great service and a great sales team, especially Patricia Stoutenburg. She goes the extra mile and treats her customers like family :) More
by Rlhughes
Employees Worked With
Patricia Stoutenburg
July 06, 2017
Great salesman, smooth transaction. This was a great experience. Our salesman, Armando, was helpful, courteous, well-informed, patient and thorough. We were able to negotiate an excellen This was a great experience. Our salesman, Armando, was helpful, courteous, well-informed, patient and thorough. We were able to negotiate an excellent deal and the car was delivered in perfect condition. Altogether it's hard to imagine a better or more professional experience. More
by Skrappy33
Employees Worked With
Armando Castañeda
July 01, 2017
Great Experience I would like to personally thank Ray Peterson at Mid- Hudson Subaru for an excellent buying experience. He was very attentive, kind and personable. We I would like to personally thank Ray Peterson at Mid- Hudson Subaru for an excellent buying experience. He was very attentive, kind and personable. We had a great conversation about my needs in a car, and found a great car for me. Being a Doctor in the southern Dutchess area for the last 23 years, I feel I have a very good understanding of dealing with people, and how difficult it must be sometimes for car sales people. Ray was sincere, honest, and down to earth, and it was a pleasure doing business with him, and having conversations about many other things as well, while we waited for paperwork to be finished up. If you are looking for a great car...buy a Subaru, and if you are looking for a great gentleman to work with, go to Mid Hudson Subaru, and ask for Ray Peterson! More
by S. Cohen, O.D.
Employees Worked With
Ray Peterson
June 28, 2017
treated very well nice people great service My lease expired made me feel welcome as a returning customer. My salesperson Mr, Ray Peterson took the time to explain all my options and what deals My lease expired made me feel welcome as a returning customer. My salesperson Mr, Ray Peterson took the time to explain all my options and what deals were available to me. He also explained all of the dials and buttons that came along with my new subaru. He made sure i had the car i wanted,, and he explained and made my first appointment to service my car. I would recommend Ray to anyone who visits mid hudson subaru. More
by joey12590
Employees Worked With
Ray Peterson
June 28, 2017
A pleasurable buying experience I was looking into a new Subaru and I'm glad I chose Mid-Hudson Subaru , more importantly I was lucky enough to work with Ray Peterson. Ray made sure I was looking into a new Subaru and I'm glad I chose Mid-Hudson Subaru , more importantly I was lucky enough to work with Ray Peterson. Ray made sure I was taken care of from the moment I walked in , to the moment he delivered my car. Ray takes the time to go over every detail and made this a painless experience . Thanks again! More
by giancarlo.h
Employees Worked With
Ray Peterson
May 30, 2017
Very happy I have been very happy with mid Hudson subaru. Their service department is great and my salesperson Patricia Stoutenburg always goes above and beyond! I have been very happy with mid Hudson subaru. Their service department is great and my salesperson Patricia Stoutenburg always goes above and beyond! I love my new Forester! Thank you! More
by John k
Employees Worked With
Patricia Stoutenburg
