Michael's Toyota of Bellevue

Great experience - got exactly what I wanted with no hitches I went to the dealership with a fairly specific and rigid criteria for the vehicle I wanted, and no time to mess around. Justin Hart was able to find I went to the dealership with a fairly specific and rigid criteria for the vehicle I wanted, and no time to mess around. Justin Hart was able to find me a jewel that fit my criteria - a niiice Prius C4 with some extra trimmings - and got me a very good, competitive deal on it. At no point did I feel pressured into buying anything - the only thing remotely close was when he explained how he stands by Toyota's quality, which wasn't exactly a sell since we went to a Toyota dealership deliberately in the first place _because_ of that quality. Additionally, the other staff I dealt with - from the gentleman overseeing financing to the lady running the coffee counter - were very patient and helpful. I've already recommended Justin and this dealership to people and I hope they listen. Speaking of which, you should go here and talk to Justin, too! More

Used Car Purchase Shopped for used AWD Sienna for 2 months. Saw one on Michael's Toyota website. Called George Balcazar and he confirmed car's condition/status and co Shopped for used AWD Sienna for 2 months. Saw one on Michael's Toyota website. Called George Balcazar and he confirmed car's condition/status and confirmed it was being detailed, checked out and would be available to see in a couple of days. He took the initiative to call me and ask if I was still interested and gave me an update. We went out to see/drive the car and were impressed with George's knowledge, relationship building skills and is interest in understanding exactly what we were looking for in a used vehicle. Went back the next day to discuss purchasing the car and found that another party was inspecting/driving the before I arrived. George kept perspective, assuring me we should wait to see what level of interest they had. In the mean time he initiated an appraisal of my car, got the paperwork started and when the other party failed to make an offer he immediately told me it was my car if we agreed on price etc. He had all the offer paperwork done quickly and we agreed on price and the car was sold to us. George introduced us to the finance manager and delivered the car to me personally at the dealership. I've bought 10 cars in my life and this was by far the most positive experience I've had. George not only supported the customer, but also brought all of Michael's strengths and interest in gaining additional business from us or anyone else we would recommend....which we will. I'd also like to express my appreciation to the finance manager for his professionalism and obvious knowledge/speed in which he processed our transaction. Highly detail oriented, personable and supportive of all Michael's staff and services. More

Terrific Experience My experience at Michael's Toyota was fantastic. I'd reached out initially via email, and they invited me in to check out the car I was interested in. My experience at Michael's Toyota was fantastic. I'd reached out initially via email, and they invited me in to check out the car I was interested in. The staff at the front desk are super friendly and helpful, and I was helped promptly. The showroom has a very comfortable and welcoming atmosphere. When I initially came in, I was just checking stuff out and collecting information, and they were more than happy to answer all of my questions, run estimates and payment plans, without making me feel any pressure to make a decision right then or anything, which I very much appreciated. The salesperson I worked with, George, was super chill and patient as we walked through all of my options and all the questions I had. He filled me in on the different trim levels for the car I was looking at, helped me think through what would work for me, and took me out on a spin. I left the first night without having made a decision, but with all kinds of information I hadn't had before. I ended up deciding I needed another test drive to make my decision. George was more than happy to arrange that for me. When I finally made my decision, George made sure I got every discount and incentive I could. Signing all the paperwork, the GAP and extended warranty pitch from the financial manager was a little too sales-y for me, but was very thorough and informative. I've had a couple post-sale interactions already and they've continued to be very helpful and responsive. Would highly recommend next time you're in the market for a new vehicle. As someone for whom the idea of visiting a dealership is very anxiety-provoking, my experience at Michael's was very comfortable and pleasant. More

Great place to purchase a vehicle Great place to purchase a vehicle. No pressure sales, Large inventory, people are friendly, & the process of purchasing a vechicle was fairly quick. W Great place to purchase a vehicle. No pressure sales, Large inventory, people are friendly, & the process of purchasing a vechicle was fairly quick. Was able to get in and out of the dealership within a few hours. More

Great Customer Service ! Prompt in Answering all questions with detail. Strait Forward with no misleads. Family Oriented! Treated as a family member. Warm Hospitality in all a Prompt in Answering all questions with detail. Strait Forward with no misleads. Family Oriented! Treated as a family member. Warm Hospitality in all aspects. No Pressure to decide outside of comfort. More

4runner buy The dealership is clean, bright, well staffed. Aleks, my sales guy, is nothing short of fantastic. He was attentive and willing to help at every tur The dealership is clean, bright, well staffed. Aleks, my sales guy, is nothing short of fantastic. He was attentive and willing to help at every turn! Only qualm about the experience is how pushy the finance guy was trying to sell add-ons/service products. More

Willingly helped with a flat tire My Highlander that we purchased at Michael’s a few years ago ended up with a flat tire close to the dealership so I drove it over. It was late in the My Highlander that we purchased at Michael’s a few years ago ended up with a flat tire close to the dealership so I drove it over. It was late in the evening but Blake Cayton and Adam Hayes were able to assist me with changing the tire. Adam was very busy closing down the service dept for the day but he graciously took the time to help me. More

Rav 4 purchase Daniel was very knowledgeable and friendly. Made us feel at ease during the process of buying a new car. Great experience as always with Michaels's Daniel was very knowledgeable and friendly. Made us feel at ease during the process of buying a new car. Great experience as always with Michaels's Toyata....third vehicle purchased through them....and another vehicle purchased by family friends who we recommended. More

Above and Beyond Daniel Ruegger went out of his way to make us comfortable with our Tacoma purchase. As a current Army Soldier, I was happy to make the drive up to Bel Daniel Ruegger went out of his way to make us comfortable with our Tacoma purchase. As a current Army Soldier, I was happy to make the drive up to Bellevue to buy from this prior NCO. He understood our needs and didn’t try to sell us anything we didn’t want or need. He was willing to work with us on getting everything we wanted for a price that worked in our budget! Very satisfied with this buying experience! Anyone looking for a Toyota should buy from him! More

Toyota Camry - Great Experience We recently bought a Toyota Camry and Daniel was a pleasure to work with from start to finish. He was friendly, extremely helpful, and made our car bu We recently bought a Toyota Camry and Daniel was a pleasure to work with from start to finish. He was friendly, extremely helpful, and made our car buying experience extremely enjoyable. More