Michael's Toyota of Bellevue

Follow up on certified car purchase I purchased a certified 2015 Prius in November. I noticed that the rear window defrost was not working correctly. A few of the lines of defrost didn I purchased a certified 2015 Prius in November. I noticed that the rear window defrost was not working correctly. A few of the lines of defrost didn't come on and the bottom window didn't work at all. When the technicians checked it out at the dealership, they said it looked like a dog had scratched the window and it would not be covered. I had a Prius before this for 10 years and had my dogs in it countless times. I do not believe my dogs would have scratched the window in the two times they had been in the car. I was very dismayed that the dealership would not repair it. Otherwise, I have been very happy with their service over the years. Maureen Ahern More

My Dealer of choice and dealer rep of choice I have bought two vehicles in the past years and a half from this dealership and I have worked with Farid Najmolhoda on both of them. Michael's is a s I have bought two vehicles in the past years and a half from this dealership and I have worked with Farid Najmolhoda on both of them. Michael's is a superior dealership and they have a great service department as well. When I drive there for service or to look at cars I pass by a couple of other Toyota dealerships and never think about stopping. My work with Farid starts with an e-mail and from there I know he is on the lookout for me as his client. He works diligently to get me the car that meets my criteria and at very reasonable prices. Farid represents Michael's well. I am looking forward to the next vehicle that I will be purchasing, and it will be again with an e-mail or a call to Farid. More

Right car, excellent service Aleks provided excellent service from start to finish. Michael's was the only dealer in King County who had a wide variety of what I was looking for. Aleks provided excellent service from start to finish. Michael's was the only dealer in King County who had a wide variety of what I was looking for. Aleks helped me get what I wanted, at the right price. I'd be happy to work with him again. More

Buying a used car Great experience. Nice and efficient. Got everything we needed. Responsive . Attention to detail appreciated. A surprisingly smooth experience/ not wh Great experience. Nice and efficient. Got everything we needed. Responsive . Attention to detail appreciated. A surprisingly smooth experience/ not what I expected. Normally would buy retail, More

Listened to Customer Needs My Wife and I are in market for new car but aren't sure what kind Jerry was patient with us and Knowledgeable he showed us a variety of vehicles , we My Wife and I are in market for new car but aren't sure what kind Jerry was patient with us and Knowledgeable he showed us a variety of vehicles , we will be back This Weekend to purchase Highlander. More

Consistent Customer Service. This is our 4th purchase from this dealership because they have consistent, reliable, customer service. Simon Pavlov did a great job in helping us fin This is our 4th purchase from this dealership because they have consistent, reliable, customer service. Simon Pavlov did a great job in helping us find the car that we needed and we also really appreciated working with the finance person, Christian. More

Lease of a 2018 RAV4 toyota The salesperson Blake Cayton was very courteous and pleasant to work with. He was knowledgeable and answered all of my questions as well as adding inf The salesperson Blake Cayton was very courteous and pleasant to work with. He was knowledgeable and answered all of my questions as well as adding information that was helpful. I would recommend him and Michael’s Toyota. More

Sales people are rude. Purchased a pre-owned certified vehicle and it came full of scratches and corrosion. I asked to fix the issues and the sales guy told me "what do y Purchased a pre-owned certified vehicle and it came full of scratches and corrosion. I asked to fix the issues and the sales guy told me "what do you expect, it's a used vehicle" Yes used but certified. It doesn't suppose to have all these cosmetic issues. They charge a lot for their vehicle and the sales team don't treat you well. Looks like all they care is how many cars they sell per moth. I don't think I will purchase another vehicle there. The service lady was nice. But the sales people suck. More

Leased a RAV 4 Great facility and people. We enjoyed working with Blake. He is helpful without being pushy. If we start looking for another vehicle, we will start b Great facility and people. We enjoyed working with Blake. He is helpful without being pushy. If we start looking for another vehicle, we will start by looking for Blake. More

Very helpful, low pressure, kind staff! Daniel Ruegger, salesman, was so very kind and patient with me. No pressure on a sale, easy to work with. I felt like he was my advocate, working to g Daniel Ruegger, salesman, was so very kind and patient with me. No pressure on a sale, easy to work with. I felt like he was my advocate, working to get me the best deal. I did not feel like he was working as hard for the company (though am certain he was), as he was for me and my interests. Excellent communication. Easy going. Kind war veteran. Thank you Daniel! More