Michael Kia
Groton, CT
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146 Reviews of Michael Kia
Very great experience the salesperson I worked with was very patient and committed to finding the the perfect car. If you go in look for Matt Shirley he will make sure to do what it takes to find a care yo very patient and committed to finding the the perfect car. If you go in look for Matt Shirley he will make sure to do what it takes to find a care you love. More
Overall awesome experience. Very easy to deal with in a no pressure environment. I absolutely recommend this dealership and their employees. They are friendly, experienced, and professional. no pressure environment. I absolutely recommend this dealership and their employees. They are friendly, experienced, and professional. More
We have walked out of a lot of dealerships over the years because of poor customer service and the typical run around people experience at dealerships. We have very high expectations of a dealership and Mic because of poor customer service and the typical run around people experience at dealerships. We have very high expectations of a dealership and Michael Kia met those expectations. Our salesman, Cassidy, was not pushy, didn't give us the run around and got us a great deal on our trade and our purchase. We didn't experience the typical challenges with him that we normally get from car salesmen - he wasn't trying to "sell" to us and he was personable. Normally when we sit with a salesman and start working the numbers, we are on the defensive because most salesmen we have sat with lie and make the whole experience a challenge. That was not the case at Michael Kia. In addition to having a good experience with Cassidy, John Majchrzak the finance manager, worked very hard to get us a great rate on our financing and because of his relationship with the banks he got us financed even though we don't have perfect credit. More
Matt Shirley was professional and very courteous. I would highly recommend Michael Kia Dealership and Matt Shirley. The entire staff at Michael Kia Dealership deserves 4-star service. highly recommend Michael Kia Dealership and Matt Shirley. The entire staff at Michael Kia Dealership deserves 4-star service. More
very personable, friendly, good customer service, and got me out fairly quick. Liked how they were able to work with me on a price regarding the vehicle. me out fairly quick. Liked how they were able to work with me on a price regarding the vehicle. More
These gentlemen went above and beyond our expectation to get us into a 2011 Kia Optima at a price and financing that we had difficulty obtaining elsewhere. No hassles or problems, very compassionate, accom get us into a 2011 Kia Optima at a price and financing that we had difficulty obtaining elsewhere. No hassles or problems, very compassionate, accommodating, thorough, and straight to the point about everything. I would highly recommend this dealership and the two gentlemen that we worked with. They will make it happen for you just as they did for us. What a great Christmas present this year !!! I have never had a better experience with a dealership. More
Recieved several calls from Rafael at Michael Kia over 3 weeks time with news on used vehicles he thought I would be interested in. Michael Kia prices were always higher that book values and significantly h weeks time with news on used vehicles he thought I would be interested in. Michael Kia prices were always higher that book values and significantly higher than other local dealers. One vehicle that had been on there site for several weeks was reduced to a near reasonable price so I went down to look at it. The vehicle was fine but the offer they made on my trade in and the excessive fees they wanted for the privelage of buying a car from them was unrealistic at the least. I made a reasonable over for an older model vehicle I asked for a reasonable price for my trade in and as is normal I asked to have the documentation fees taken off of the asking price. All that I asked for is a reasonable business transaction. Michael Kia refused to bargain on any point and infact the next day they raised the priced of the used vehicle by an addition $500 dollars. Both Howard and Rafael were nice people to talk to but do not go there thinking you are going to get a vehicle at a reasonable price because they do not offer anything like that. They are located outside of a Naval base so they are probable accustomed to preying on saliors away from home with limited resources in the area who are forced to pay wehatever it costs to get a vehicle because most of thier expenses are paid by the military and thier paychecks are up for grabs by anyone who has something they need. Michael Kia is part of the Girard Auto Group so be on guard whenever you consider doing business with one of these locations. More
Julio and his management team did an exceptional job of helping me and my wife with the selection of our new car.Michael Kia went the extra mile to get us into the car we wanted at a price we could afford. helping me and my wife with the selection of our new car.Michael Kia went the extra mile to get us into the car we wanted at a price we could afford.I highly recommend our salesman Julio.He was very knowledgable and helpful throughout the entire process. More
We worked with Cassidy and John and they were very personable which we really appreciated. We recently purchased a 2007 Dodge Nitro and I am so pleased it is a great vehicle. They worked hard at get personable which we really appreciated. We recently purchased a 2007 Dodge Nitro and I am so pleased it is a great vehicle. They worked hard at getting us a loan as well as a good rate. Thank you guys and we will be back next time we are ready to purchase or to refinance. More
I was window shopping. I had never looked at a Kia before and was suprised with the quality of the vehicals. The purchase of the car was easy quick and stress free. My salesman was able to ansewer all questi and was suprised with the quality of the vehicals. The purchase of the car was easy quick and stress free. My salesman was able to ansewer all questions. More