Michael Kia
Groton, CT
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146 Reviews of Michael Kia
Purchasing a car can be a horrible experience, were you can leave out having buyers remorse. However, my experience at Michael Kia was top notch. From the moment I walked in all the way to signing on the d can leave out having buyers remorse. However, my experience at Michael Kia was top notch. From the moment I walked in all the way to signing on the dotted line. Cassidy, was the first to greet me. He was very friendly, helpful and a great listner., I did not go with my first choice. I ended up visiting the dealership a second time and was greeted by Tim. I requested my down payment back and Tim was very understanding to why I changed my mind. He didnt try to push me or hold my down payment hostage. Because of his excellant customer service, I asked Tim if there was anything else on the lot that was going to fit my budget. Tim grabed a pen and paper and asked me to describe my dream car, and like a fairy god mother he made it appear and kept me in budget. I want to thank Julio for his excellant customer service and following through with returning my phone calls and making sure all my questions was answered . Julio was very friendy and like Cassidy and Tim very professional. I want to thank John for being very honest, welcoming and to the point. He was very helpful with helping me get the best coverage/warrenty for my preowned car. I want to thank everyone for being very welcoming to my family when we came to pick up the car. I am very happy with my 2012 Chrysler 200! I now know where to buy my future cars and where to refer my friends and familly! More
My salesman was Matt Shirley. He was was friendly, knowledgable and willing to help me out and go above and beyond to get me into a newer, safter vehicle than what I was driving. I have already recomm knowledgable and willing to help me out and go above and beyond to get me into a newer, safter vehicle than what I was driving. I have already recommended Matt to my friends and family because I know he will do an outstanding job for them as he did for me. More
came in to get car fix julio came over to me we stated talking about new cars next thing you know he got us approved for a 2010 kia soul i was very happy and very pleased with the the serves we got i love talking about new cars next thing you know he got us approved for a 2010 kia soul i was very happy and very pleased with the the serves we got i love my new car thank you More
Overall my experience with Michael was by far the best service. The employees treated me kind and Julio my sales representative was professional. He promised me good service and at the end of the day it w service. The employees treated me kind and Julio my sales representative was professional. He promised me good service and at the end of the day it was a great service. I will definitely recommend this friend and family. More
My name is Lou Anne, I went to Michael Kia back in September, found out I needed more money to put down so I then waited until today to go back. I have not so wonderful credit so I honestly thought it September, found out I needed more money to put down so I then waited until today to go back. I have not so wonderful credit so I honestly thought it would just be a waiste of my time. I went back the second time to see Mr. Julio Gomes. Not only was he helpful and a upbeat spirit that I needed but I just woke up this morning realizing I'm a new car owner. He worked a lot of hours on this. Had started working his magic even before I had walked in the door already feeling positive knowing I wasn't. Somehow he put me in the car I wanted and then some. I will refer him to everyone I know. You never think a car dealer is someone you'll trust or that his word is good but honestly Julio and Michael Kia has completely changed my mind. So thank you! More
I could not be any more happy with the vehicle I purchased from Matt Shirley at Michael Kia. He helped me get into a vehicle that I love and can afford. Matt and his team actually care about you and purchased from Matt Shirley at Michael Kia. He helped me get into a vehicle that I love and can afford. Matt and his team actually care about you and what you are looking for. I wasn't pressured into getting a vehicle that I really didn't want, like other dealerships I've dealt with. Matt took his time and was very patient with me. I will never go anywhere except Michael Kia! More
They are very friendly and customer focused at Michael Kia. I felt comfortable dealing with Michael Kia, in that they were not pushy, as have experienced with other dealerships. I drove away knowing I got Kia. I felt comfortable dealing with Michael Kia, in that they were not pushy, as have experienced with other dealerships. I drove away knowing I got a great deal on a great car. More
Julio was great! He was very friendly and helpful. He didn't pressure me into something I wasn't looking for. It was a pleasure to do business with him. didn't pressure me into something I wasn't looking for. It was a pleasure to do business with him. More
My husband and I went to drop off my Kia Sedona van and decided to look around. Jeff (husband) has wanted to trade in the van for a while. We love hybrids and you had one on the floor. Just what Jeff wante decided to look around. Jeff (husband) has wanted to trade in the van for a while. We love hybrids and you had one on the floor. Just what Jeff wanted. Not sure if we could afford one Cassidy Vaughn can over to introduce himself. He was very understanding how I felt about my van. He ran numbers while not pushing us to commit. He gave us room to speak to each other and didn't make me feel like he was doing me a favor. This is my 4th car that I have bought. Best experience by far. Will be telling my friends to go there just because of Cassidy being so friendly. I also believe in the Kia. Loved my van for 6 yrs., hoping for many years with this car. More