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Michael Jordan Nissan
Durham, NC
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458 Reviews of Michael Jordan Nissan
Outstanding customer service! The staff at Michael Jordan Nissan went above and beyond the call of duty to make a horrible situation, fantastic. My previous car needed a new $5,000 The staff at Michael Jordan Nissan went above and beyond the call of duty to make a horrible situation, fantastic. My previous car needed a new $5,000 engine so the service consultatant, Tai, said they would work with me to find a better solution. When I came back Tai took me to meet Raheem. Raheem worked an absolute miracle and got me into a new car! I am so grateful for all the wonderful staff at MJN. Since buying my new car I have been back for two oil changes and Tai and John in service have been spectacular. I am so thankful to be in the best hands at MJN. More
Great streamlined buying experience It was refreshing to have a very efficient, pleasant and quick buying process. We knew we wanted a Pathfinder with certain spec and weren't prepared t It was refreshing to have a very efficient, pleasant and quick buying process. We knew we wanted a Pathfinder with certain spec and weren't prepared to pay for certain extras. So the guys found the car we wanted and gave us a great price on our trade. Didn't waste time on cars or specs we didn't want. More
Why I Love Team 23 I had an exceptional experience with Mark.and Kevin. I f eel they wenr above and beyond the call.of dury to accomodate me and my special need not once I had an exceptional experience with Mark.and Kevin. I f eel they wenr above and beyond the call.of dury to accomodate me and my special need not once but twice during my new car buying experience. More
3-month check up I've enjoyed my experience with MJ Nissan the past three months. Each time I have a question or concern, everyone I've encountered assist my needs wi I've enjoyed my experience with MJ Nissan the past three months. Each time I have a question or concern, everyone I've encountered assist my needs with a smile and take time from whatever they're doing to make sure there's complete satisfaction. And it always is! After owning a Nissan ten years ago, buying a Saturn, I'm glad I came back "home" to buy another Nissan. More
Smooth Sailing Throughout I guess it helped that I knew exactly what I wanted. It was not available in Durham, but they found it for me in Virginia and it didn't take too long I guess it helped that I knew exactly what I wanted. It was not available in Durham, but they found it for me in Virginia and it didn't take too long to get to North Carolina. Someone (can't remember who, but in a supervisory position--he knows who he is!) talked me out of the color I thought I wanted and he was absolutely right. I love my Quest (third one I've gotten from MJN) and was more than happy with how everything was handled. Maybe changed the stereotype of car salespeople for me! More
#Team23 :) It was a very smooth and pleasant experience end-to end. I really enjoy making business with Michael Jordan Nissan (now on my 3rd purchased there),I a It was a very smooth and pleasant experience end-to end. I really enjoy making business with Michael Jordan Nissan (now on my 3rd purchased there),I also continue to service my vehicle there! Shout out to my car salesman- Travis Lunsford!! :) More
Awesome!! I can honestly say that after purchasing my first car from this dealership with Travis, that when it came to buying a second one that we would definit I can honestly say that after purchasing my first car from this dealership with Travis, that when it came to buying a second one that we would definitely come back and purchase from this dealership and Travis again! He made purchasing a car so easy and stress free! Love everythinf about this team 23! More
Quick, Efficient, and Fun! . A fantastic experience! James was extremely efficient, and helped me chose my new Versa Note and purchase it in a short time You are incredible! . A fantastic experience! James was extremely efficient, and helped me chose my new Versa Note and purchase it in a short time You are incredible! More
Thank you Alice! Every visit for me is a pleasant one thanks to Alice in the Service Dept. She is always polite, professional and she helps you based on the customers Every visit for me is a pleasant one thanks to Alice in the Service Dept. She is always polite, professional and she helps you based on the customers needs. No matter the service I am getting, whether its an oil change or more in depth service, I know that Alice will help me through the process and she does it with a smile! Thank you so much! More
Not the right way to treat costumers! I work with people, and I know that there are times when one would not agree to "the costumer is always right" that also does not give the right to be I work with people, and I know that there are times when one would not agree to "the costumer is always right" that also does not give the right to be disrespectful either. Purchased my vehicle from the Hispanic sales team and so I would expect to feel welcomed by them at the dealership. My last visit I technically was treated as a criminal by Marcelo...the Director of the Hispanic sales team! Tai from the service department was also very rude and disrespectful. The dealership may not be the worse, but there are certain people who do not represent it well! Thanks to Sergio who will do what he can to help his costumers. Thank you for your service Sergio Gomez. More