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Michael Jordan Nissan

Durham, NC

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458 Reviews

3930 Durham Chapel Hill Boulevard

Durham, NC

27707

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458 Reviews of Michael Jordan Nissan

November 07, 2014

Outstanding customer service! The staff at Michael Jordan Nissan went above and beyond the call of duty to make a horrible situation, fantastic. My previous car needed a new $5,000 More

by Kimberly Rider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson
November 07, 2014

Great streamlined buying experience It was refreshing to have a very efficient, pleasant and quick buying process. We knew we wanted a Pathfinder with certain spec and weren't prepared t More

by Alex Withers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Simonette, Travis Lunsford
November 07, 2014

Why I Love Team 23 I had an exceptional experience with Mark.and Kevin. I f eel they wenr above and beyond the call.of dury to accomodate me and my special need not once More

by squicknc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hooker, Mark Osoro
November 07, 2014

3-month check up I've enjoyed my experience with MJ Nissan the past three months. Each time I have a question or concern, everyone I've encountered assist my needs wi More

by SWEvans
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Johnson
November 07, 2014

Smooth Sailing Throughout I guess it helped that I knew exactly what I wanted. It was not available in Durham, but they found it for me in Virginia and it didn't take too long More

by yourchoice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Osoro, Tiffany Roberts
November 07, 2014

#Team23 :) It was a very smooth and pleasant experience end-to end. I really enjoy making business with Michael Jordan Nissan (now on my 3rd purchased there),I a More

by MurielD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson, Travis Lunsford
November 07, 2014

Awesome!! I can honestly say that after purchasing my first car from this dealership with Travis, that when it came to buying a second one that we would definit More

by brnaik711
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hooker, Travis Lunsford
November 07, 2014

Quick, Efficient, and Fun! . A fantastic experience! James was extremely efficient, and helped me chose my new Versa Note and purchase it in a short time You are incredible! More

by beverly.j.mcneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
November 02, 2014

Thank you Alice! Every visit for me is a pleasant one thanks to Alice in the Service Dept. She is always polite, professional and she helps you based on the customers More

by htbarlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Hinnant
Nov 03, 2014 -

Michael Jordan Nissan responded

Thank you for sharing your kind words about Alice. She is truly a wonderful asset to Team 23 here at Michael Jordan Nissan and we are thrilled that she has been able to provide you with exceptional customer service time and time again! Thank you for being part of the MJ Nissan family!

October 30, 2014

Not the right way to treat costumers! I work with people, and I know that there are times when one would not agree to "the costumer is always right" that also does not give the right to be More

by Rogue413
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sergio Gomez
Nov 12, 2014 -

Michael Jordan Nissan responded

Thank you for your review Jacky. We appreciate receiving feedback. At Michael Jordan Nissan we strive to provide exceptional customer service and support in all aspects of purchasing your vehicle and beyond. We understand that you have spoken and met with Rick Simonette our General Sales Manager and have worked towards an amenable solution. It is our hope that your confidence is restored with our staff and that we can continue to earn your trust. If you feel we've been able to help fix outstanding concerns you've had, we'd appreciate it if you would amend your unsatisfactory review. If you have any additional questions or concerns, please do not hesitate to contact Rick Simonette directly. He will be happy to speak with you again. Thank you and have a great day.

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