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Michael Jordan Nissan

Durham, NC

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rated
458 Reviews

3930 Durham Chapel Hill Boulevard

Durham, NC

27707

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458 Reviews of Michael Jordan Nissan

November 11, 2021

This service department is horrible they can’t diagnose FCWarning sensor problem for my car More

by sun8102000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Justin, Jason Pangborn
Dec 08, 2021 -

Michael Jordan Nissan responded

We appreciate the feedback as it helps us better serve you next time. We are sorry there was an issue with the diagnosing the FC Warning sensor in your vehicle. We hope you will give us another chance to prove it was not the norm or how we do business. Rick Simonette Service & Parts Director

October 23, 2021

I received a mailer from MJ Nissan for which I had qualified for a loan based on my increased credit score from Frank Boekle. The offer made it seem like I would get a really low interest rate and wh More

by cannonkar
Recommend Dealer
No
Employees Worked With
Frank Boekle
Jan 10, 2022 -

Michael Jordan Nissan responded

Colleen, Thank you for your feedback. We have been doing this program for over a year and a half and have helped several hundred people get into vehicles. This program is contingent on third-party information that has to be verified. We strive to help every single customer get into a vehicle and we do apologize that there were factors that impeded us from helping you.

April 27, 2021

THE GUYS AT MY MICHAEL JORDAN NISSAN ARE AWESOME!! BIG SHOUT OUT TO RAHEEM AND COREY FOR THEIR PERSISTENT EFFORT IN MAKING SURE I GET INTO A VEHICLE!! MANY THANKS !!!!! More

by Will
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson, Corey Hemby
May 06, 2021 -

Michael Jordan Nissan responded

Thank you so much for this 5-star review and feedback. We are so happy to hear that you got into a new vehicle and that Raheem and Corey made it happen! Thanks for being Team 23.

November 07, 2020

miss Alice Hinnant is the best every time i call are need service she always there to help me she the best and win i text her for service always text me back unless she not at work -------than More

by hotdogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Hinnant
September 06, 2020

My husband and I purchased a 2020 Nissan Frontier yesterday from Michael Jordan Nissan. It was the absolute best experience in thirty years of buying cars. We spoke with JC on the phone days prior More

by pbrd0801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto "Tito" Hernandez, Mr. Hemby, "JC" Jeff Coffin, Sabrina Hemby
Oct 27, 2020 -

Michael Jordan Nissan responded

We greatly appreciate your 5-star review and feedback! Our goal is to provide excellent customer service and it sounds like our team did that! Congratulations on your new Frontier and please let us know if you need anything in the future.

June 15, 2020

Raheem is the best. He keeps his word and will work with you. The whole staff at MJN are awesome they all will work with you. More

by Twade
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson, Royce Martin, Julie Martin
Jun 16, 2020 -

Michael Jordan Nissan responded

We're glad you had a great experience! Thanks for being on Team 23.

September 14, 2019

1st new car I was recommended to see Raheem and his customer service was outstanding. He and MJ Nissan helped me purchase my first new car so we have already est More

by Mamiddleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheem Wilson, Royce Martin
Sep 16, 2019 -

Michael Jordan Nissan responded

Thank you for leaving us a review! We're glad you had a great experience with Raheem. Please don't hesitate to reach out if there's anything more that we can do for you. Have a great day and thank you for being on Team 23! Rick Simonette Owner Loyalty Manager rsimonette@mjnissan.com 919.433.1726

September 12, 2019

Never knew buying a car could be so fun! Had the pleasure of buying my 2019 Nissan Rogue SL from Michael Jordan Nissan. From the time I walked in the door, I was treated like a queen! Derrick More

by Lindsey C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Banks, Carolyn Trapp, Jonathan Cameron
Sep 13, 2019 -

Michael Jordan Nissan responded

Thanks for being on Team 23, Lindsey! We're glad that you had a great experience with us. Congrats again on your new Nissan Rogue. Please don't hesitate to reach out if there's anything more that we can do for you. Have a great day! Rick Simonette Owner Loyalty Manager rsimonette@mjnissan.com 919.433.1726

September 03, 2019

Best Car Buying Experience Yet! My husband, his parents, and I had an outstanding experience from start to finish! We can't thank Rick Simonette and Raheem Wilson enough for their ex More

by Samantha C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Simonette, Raheem Wilson
Sep 04, 2019 -

Michael Jordan Nissan responded

Thank you for taking the time to leave us a review! Please don't hesitate to reach out if there's anything more that Raheem and I can do to assist you. Have a great day and thank you for being on Team 23! Rick Simonette Owner Loyalty Manager rsimonette@mjnissan.com 919.433.1726

August 30, 2019

Excellent Experience! Cannot thank Rick Simonette and Raheem Wilson for the excellent treatment my son, his wife and us as his parents, received as my son was looking for More

by Teresa S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Simonette, Raheem Wilson
Sep 03, 2019 -

Michael Jordan Nissan responded

Thank you Teresa! We're glad that you had a great experience with us. It's always a great to run into someone from my hometown. Please don't hesitate to reach out to Raheem or me if there's anything else we can do for you! Have a wonderful week and thanks for being on Team 23. Rick Simonette Owner Loyalty Manager rsimonette@mjnissan.com 919.433.1726

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