Michael Hohl Subaru

To the team at Michael Hohl Subaru I would like to let you know about my experience purchasing our new 2022 Limited Outback. I approached Mr. Dom Cavallaro early Feb 2022 and expressed interest in a 2022 you know about my experience purchasing our new 2022 Limited Outback. I approached Mr. Dom Cavallaro early Feb 2022 and expressed interest in a 2022 Limited Outback. Oh, course the color we wanted was not available. First week of April I received email from Dom that your dealership had received a shipment of Outback. I checked online and saw the car and color we had wanted was on your lot. Meet with Dom and we worked out the paper work along with our trade. Once I took delivery of the outback Dom spent time to go over the outstanding features of the limited Outback. We went for a drive and he showed me the unique features of the Outback. No pressure from Dom He is truly an outstanding person, one can relate to him his interpersonal skills are exceptional. His follow up after the purchase is above and beyond, I have purchased many vehicles in my 67 years and never had the experience that I have had with your team. You should be proud to have such great employees at Michael Hohl Subaru. I can’t wait till next winter. Thank you, Dom Cavallaro. John Fox More

Took my Subaru in as brake lights were going out and they replaced both bulbs with no labor just the cost of the bulbs and it was done in a matter of minutes -awesome service! replaced both bulbs with no labor just the cost of the bulbs and it was done in a matter of minutes -awesome service! More

I will NEVER go to Reno Subaru again thanks to Rob Canadian. This dealership is 100 times better. Drive the extra 30 miles and be treated with dignity and respect. Canadian. This dealership is 100 times better. Drive the extra 30 miles and be treated with dignity and respect. More

I love this place. I now live in Reno but continue to shop exclusively at this dealership. (Lithia is bad news…). Yesterday I purchased a brand new Crosstrek. Steven Segal helped me through the process. shop exclusively at this dealership. (Lithia is bad news…). Yesterday I purchased a brand new Crosstrek. Steven Segal helped me through the process. We were connect via chat from the website prior to my visit to the dealership. He answered all questions thoroughly (even outside of business hours). Now, a day later, I had questions about my Starlink remote start package and he was up, answering my texts before 8am. That is great service, which is very hard to find in this post-Covid market, in any industry. Highly recommend. More

Competent, friendly & professional. Went out of their way to make sure my Crosstrek was running smoothly. They took it for a multi/mile evaluation & used diagnostic tools to scan for any difficulties. I’m v to make sure my Crosstrek was running smoothly. They took it for a multi/mile evaluation & used diagnostic tools to scan for any difficulties. I’m very satisfied with their work! More

Friendly. The service staff are knowledgeable and pay attention to detail. I will recommend all my friends to shop the store. I love Michael Hohl Subaru 👍💕 attention to detail. I will recommend all my friends to shop the store. I love Michael Hohl Subaru 👍💕 More

Purchased our Subaru in 2017 and as usual our service representative ( Celso) was great to work with and our service work was handled timely. Very happy and will continue to have all our service work co representative ( Celso) was great to work with and our service work was handled timely. Very happy and will continue to have all our service work completed at this dealership. More

0 starts would be better- Made an appointment with Parker, drove 45 mins to dealership, showed up 12 mins early and was patiently waiting to see the car. I heard them page Parker over head as no one c Parker, drove 45 mins to dealership, showed up 12 mins early and was patiently waiting to see the car. I heard them page Parker over head as no one could find him. Waited 15 mins in the cold and wind after my appointment... no one ever approached me again, and Parker was a no show. I have now decided that I will not buy from any Michael Hohl dealership and will make it known to all that they do not value the customer. The email I got from Parker was... no one told me you were here. I had the car ready to go... when I informed him I heard the over head page... he hasn’t responded.🤔 More

The whole team is awesome and they are all to be commended for the great customer service they exhibit. From the sales to the service 5 star plus rating!! Thank you all!! commended for the great customer service they exhibit. From the sales to the service 5 star plus rating!! Thank you all!! More

Bought my Outback here in 2011-have never taken it anywhere but Hohl for service. For 10 years l have ALWAYS received outstanding customer service here. I always deal with Celso -he is personable, p anywhere but Hohl for service. For 10 years l have ALWAYS received outstanding customer service here. I always deal with Celso -he is personable, professional, patient and always listens to what I’m saying about my car. He is the main reason I keep coming back to Michael Hohl Subaru. He always takes time to review what was done on my car and let me know if I should have any further maintenance done. Unfortunately I am now leaving the Tahoe area and will no longer be able to bring my car to Michael Hohl for service, but when it comes time to upgrade from my 2011 Outback, I will make the 14 hour trip back to Nevada to purchase my car from Michael Hohl! Thanks for keeping my Outback in tip top shape!! More