MetroWest Hyundai

Buyer BEWARE! ! We had one of our worst car buying experiences at Metrowest Hyundai. If you have an option, go elsewhere. Recently we purchased a new car from Hy ! We had one of our worst car buying experiences at Metrowest Hyundai. If you have an option, go elsewhere. Recently we purchased a new car from Hyundai. Car buying can be stressful after all the games that get played, we finally settled on a car, signed the purchase contract and gave them our deposit. Three days later we get a call from Metrowest saying there is no deal, and that we owe more money if we want to purchase the car. What good is a signed contract, if they can pull out of it(I don’t even know if that is legal). It just crazy - they have all our money, all the leverage. It was dealing with dumb and dumber in trying to get a straight answer as to how or why. Managers were useless.... Talk about stressful experience and one I felt others should be aware of what you could be dealing with there. If you have a choice, steer clear!!!. More

I went in andest drove a used car. I was not ready to purchase "on the spot". I had done some research, they car was overpriced. No follow up with sales. 3 days late price drops ov I was not ready to purchase "on the spot". I had done some research, they car was overpriced. No follow up with sales. 3 days late price drops over $1,000! I call to sales stating I'm interested, leave a message on sales persons extension. They are off the next day. I called to talk with someone else as I intended to purchase the car. A woman took a message who was oddly "heavy breathing". I got a call from a "manager" who never told me his name and was obviously rushing. I gave him my name and asked that my salesperson call me early in the am so we could work on a purchase. I filled out the credit application. I heard nothing back from them. Not an email nor a call. I purchased another vehicle some where else. It's even in better condition than the one there. Too busy to return calls and emails? So sad because you lost a sale and now your commission will be less. Do better.... More

Brought my Hyundai Tucson in for an oil change, everything was great Cole the Service advisor was very polite and friendly. a everything was great Cole the Service advisor was very polite and friendly. a More

I appreciate how the staff goes above and beyond to make me feel welcome and acknowledged. me feel welcome and acknowledged. More

I purchased a 2023 Tucson Hybrid in November 2022, when Tucson Hybrids were in very short supply. I didn't love paying the "market adjustment" but I had my car within a month of when I got serious about p Tucson Hybrids were in very short supply. I didn't love paying the "market adjustment" but I had my car within a month of when I got serious about purchasing a Tucson Hybrid. I worked with Tre Primm - he was great. Seven months after receiving delivery, I still love my car. I have not had to take my car in for service, so I can't offer an opinion on MW Hyundai's service department. More

Always courteous… pleasant This is a ridiculous part of the survey! Why fifteen words ? Why have a set amount!! the survey! Why fifteen words ? Why have a set amount!! More

The experience that I had with MetroWest Hyundai was excellent. The staff is knowledgeable, patient and professional. James Thorp and Marianne DeOliveria really know how to make the process go smoothly excellent. The staff is knowledgeable, patient and professional. James Thorp and Marianne DeOliveria really know how to make the process go smoothly and leave no question unanswered. More

I’ve been leasing my cars for the past 6 years from Roy Portet. Always a positive experience. Portet. Always a positive experience. More

I bought my Hyundai Ioniq from Metrowest hyundai and realy good experience easy and fair tansaction no around Bush knowldgefull ragarding product.will lease my next car from them and I will definitely r realy good experience easy and fair tansaction no around Bush knowldgefull ragarding product.will lease my next car from them and I will definitely recomend this dealership to my friend. More