MetroWest Acura

Great experience with Jay and the team! Key points: -not push on selling a product, rather ensured our car was the right fit for our lifestyle. -knowledgeable on the product, especial Key points: -not push on selling a product, rather ensured our car was the right fit for our lifestyle. -knowledgeable on the product, especially the safety and tech features. Jay also delivered on the promises of floor mats when I came back for the inspection. Kevin and the team returned my car with the new mats in place - wow! I did not even have to ask. Over all a great experience. The team was very attentive and helpful! More

Jay Dwyer is my angel. I was in a car accident and I needed a new car fast. He called me back immediately with three options that fit my budget and the process was so easy. I was in a car accident and I needed a new car fast. He called me back immediately with three options that fit my budget and the process was so easy. The metro west finance manager handled everything swiftly and within my budget. I recommend highly Jay Dwyer and Metro West Acura.They are the best! More

They sold me a 2021 RAV4 piece of junk, shame on me for falling into "their" trap bunch of thieves. Three weeks after purchase FOB fell out of casing. . . I will never go back nor recommend falling into "their" trap bunch of thieves. Three weeks after purchase FOB fell out of casing. . . I will never go back nor recommend More

Jimmy Goon and the financial department were wonderful helping and guidance me in the whole process to by my car. helping and guidance me in the whole process to by my car. More

Great dealership, staff are so nice. Nick was very thorough, professional, and not pushy. Finance experience was painless, Aubrey did a great job. Overall a fantastic experience, see you Nick was very thorough, professional, and not pushy. Finance experience was painless, Aubrey did a great job. Overall a fantastic experience, see you again in a few years. More

A big thank you for your outstanding non schedule service on Friday August 11, 2023. I was at the Natick Mall and noticed my tire was very low and loosing air. I immediatley drove to your dealership to fix on Friday August 11, 2023. I was at the Natick Mall and noticed my tire was very low and loosing air. I immediatley drove to your dealership to fix the tire. The tire had a nail in it, and needed a replacement tire. While my car was there you gave it an oil change, rotated the tires,, did an alignment and of course a car wash. For not having an appointment you gave me great service. Trevor the customer service man was just great, and Nate the shuttle driver (who drove us to and from Legal restaurant while the cars was being serviced) was just so pleasant. Needless to say I was very pleased with Metro West. Thank you so much! More

Biggest bait and switch ripoff I have ever experienced $858 fluid change for engine, transmission and differential. $258 oil change alone even though they advertise $89. $858 fluid change for engine, transmission and differential. $258 oil change alone even though they advertise $89. More

I recently purchased a new 2022 Acura TLX from Herb Connolly Acura and had a very positive experience. Our sales person, Mike Taverna was outstanding. He was very helpful and informative going through Connolly Acura and had a very positive experience. Our sales person, Mike Taverna was outstanding. He was very helpful and informative going through the sales process. Mike communicated with us via email and phone call both before and after the sale. I deliberated about driving almost two hours to purchase my TLX but Mike Taverna made it worthwhile. I would highly recommend dealing with Mike Taverna . More

We had a great experience buying a car from Herb Connolly. David Asante was great to work with and helped us through the whole process. I would recommend this dealership. Connolly. David Asante was great to work with and helped us through the whole process. I would recommend this dealership. More

This was my first time purchasing from Herb Connolly. I recently purchased a 2023 Integra and I have to say Mike was terrific throughout the buying process and did his best met all my expectations. He I recently purchased a 2023 Integra and I have to say Mike was terrific throughout the buying process and did his best met all my expectations. He kept me posted on when the specific color/trim I was interested in arrived at the dealership and even was able to get me a few complimentary accessories for being a previous Acura owner. Would definitely recommend purchasing through Herb Connolly! More