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Metro Lexus

Cleveland, OH

4.9
3,134 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,134 reviews

December 04, 2024

Knowledgeable and courteous staff. They don't push. A Lexus vehicle can almost sell itself. If you have questions, they have answers. More

by Monty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Metro Lexus responded

Monty, we're delighted to hear that our Metro Lexus team provided you with a knowledgeable and pressure-free experience. Thanks for sharing your feedback!

December 03, 2024

This is my third experience working with Christian Miller and Metro Lexus in the purchase of a Lexus. All three have been stellar and I recommend Christian Miller highly! I was looking for a specific color More

by Albrucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Metro Lexus responded

Thank you for your continued trust in Christian Miller and Metro Lexus! We're delighted to hear that he found the perfect car for you once again. Enjoy your new ride!

December 03, 2024

Wonderful blend of white glove treatment and product knowledge, Abed was able to guide me and complete my 1 yr journey in purchasing the best luxury SUV to fit my lifestyle. He was very patient and per More

by Connie Ziegler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Metro Lexus responded

Connie, we're delighted to hear that Abed provided you with exceptional service and helped find the perfect luxury SUV for your lifestyle at Metro Lexus. Thank you for sharing your experience!

December 02, 2024

Without question, Colin and Metro Lexus provided the best dealer experience I have experienced. Every request was well received and the entire process was smooth, easy, and friendly. More

by wischmeyerd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mohorcic
Dec 03, 2024 -

Metro Lexus responded

We're delighted to hear that Colin and the Metro Lexus team provided you with such a smooth and friendly experience! Thank you for sharing your positive feedback.

December 01, 2024

I had an excellent buying experience with Metro Lexus and Terry. She did a great job and was very professional and communicative. I highly recommend Metro Lexus, Terry and the entire team. More

by jdfasone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic, Julie Mohridge
Dec 03, 2024 -

Metro Lexus responded

Thank you for sharing your positive experience with Terry and the team at Metro Lexus! We're delighted to hear that everything went smoothly, and we appreciate your recommendation. Enjoy your new vehicle!

November 27, 2024

It's a experience is the best answer when visiting Metro Lexus it's almost like goin to a club you never kno who you gonna meet there or wat kinda toy you gonna leave with. More

by karlmichaellloyd GX460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Metro Lexus responded

We're delighted to hear that your visit felt like an exciting adventure at Metro Lexus! Thanks for sharing your experience, and we hope you enjoy the ride!

November 26, 2024

I recently had the pleasure of working with Colin at Metro Lexus, and I can't say enough about the outstanding experience! From the moment I walked in, Colin was friendly, knowledgeable, and genuinely e More

by avlindsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Metro Lexus responded

We're delighted to hear that Colin provided you with such an outstanding experience at Metro Lexus! Thank you for your continued trust in us and we look forward to assisting you with your next vehicle. Enjoy the new ride!

November 22, 2024

Very convenient location, the show room was clean and the staff was friendly and attentive. More

by bluezy-foot
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Metro Lexus responded

Thanks for the positive review! We're glad to know you had a good experience at our Metro Lexus location in Cleveland!

November 22, 2024

I have to say from the moment I walked in the ambience was amazing, I have been a part of the Lexus family and was taken my business to Metro Lexus which was the best decision I could have made! Colin was More

by Fenyx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Metro Lexus responded

It's wonderful to hear that Colin and Miguel made your experience at Metro Lexus so memorable! Welcome to the family, and enjoy every mile in your new ride!

November 22, 2024

Great, friendly and courteous. Would recommend a friend or family member. Abed is a great salesman as well as a great person. Thank you More

by Jamessavage5311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Metro Lexus responded

We're delighted to hear that Abed provided such a positive experience at Metro Lexus! Thank you for recommending us to your friends and family. We appreciate your support!

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