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Metro Lexus

Cleveland, OH

4.9
2,872 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 2,872 reviews

December 06, 2024

We had a great experience. Terry was very professional and knowledgeable. The dealership was very clean and had a pleasant atmosphere. Everyone was friendly. More

by Driydmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John (Finance)
Dec 06, 2024 -

Metro Lexus responded

Thank you for sharing your positive experience with us at Metro Lexus! We're delighted to hear that Terry and the team provided a professional and welcoming environment. We appreciate your feedback and look forward to serving you again in the future!

December 06, 2024

Seth provided a very positive experience. Brought a lot of polish and enthusiasm to our transaction. Had the answers and knew where to get the ones he didn’t have. Overall a very good expe More

by Jkw3000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cordis Bunch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Collins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Metro Lexus responded

We're delighted to hear that Seth made your experience at Metro Lexus so positive and seamless. It's great to know he provided the answers you needed and connected you with our team. Thank you for choosing us!

December 05, 2024

Candice is phenomenal. She is so professional, knowledgeable and easy to work with. I would recommend her to anyone who is in the market for their next car. Thank you Candi More

by Olivia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Metro Lexus responded

Olivia, thank you for the glowing review! We're delighted to hear that Candice provided such a fantastic experience at Metro Lexus. We appreciate your recommendation and look forward to assisting you again in the future!

December 05, 2024

Seth Collins is a ROCK STAR AND THE BEST! Metro Lexus is the most exceptional dealership because of Seth Collins! More

by jm419967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

jm419967 responded

Best experience at Metro Lexus with Seth Collins and Sarah Klein. Love the new UX 300h AWD! I am a Lexus devoted customer and will never go anywhere else. Wishing all the team a most beautiful holiday season and BEST December to remember. Janice G. Murphy

Dec 05, 2024 -

Metro Lexus responded

We're delighted to hear that Seth made such a positive impact on your experience at Metro Lexus! Thank you for recognizing his efforts and our dealership. We appreciate your support and hope you enjoy your new Lexus UX 300h AWD.

December 04, 2024

Knowledgeable and courteous staff. They don't push. A Lexus vehicle can almost sell itself. If you have questions, they have answers. More

by Monty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Metro Lexus responded

Monty, we're delighted to hear that our Metro Lexus team provided you with a knowledgeable and pressure-free experience. Thanks for sharing your feedback!

December 03, 2024

Wonderful blend of white glove treatment and product knowledge, Abed was able to guide me and complete my 1 yr journey in purchasing the best luxury SUV to fit my lifestyle. He was very patient and per More

by Connie Ziegler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Metro Lexus responded

Connie, we're delighted to hear that Abed provided you with exceptional service and helped find the perfect luxury SUV for your lifestyle at Metro Lexus. Thank you for sharing your experience!

December 03, 2024

This is my third experience working with Christian Miller and Metro Lexus in the purchase of a Lexus. All three have been stellar and I recommend Christian Miller highly! I was looking for a specific color More

by Albrucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Metro Lexus responded

Thank you for your continued trust in Christian Miller and Metro Lexus! We're delighted to hear that he found the perfect car for you once again. Enjoy your new ride!

December 02, 2024

Without question, Colin and Metro Lexus provided the best dealer experience I have experienced. Every request was well received and the entire process was smooth, easy, and friendly. More

by wischmeyerd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mohorcic
Dec 03, 2024 -

Metro Lexus responded

We're delighted to hear that Colin and the Metro Lexus team provided you with such a smooth and friendly experience! Thank you for sharing your positive feedback.

December 01, 2024

I had an excellent buying experience with Metro Lexus and Terry. She did a great job and was very professional and communicative. I highly recommend Metro Lexus, Terry and the entire team. More

by jdfasone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mohridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Metro Lexus responded

Thank you for sharing your positive experience with Terry and the team at Metro Lexus! We're delighted to hear that everything went smoothly, and we appreciate your recommendation. Enjoy your new vehicle!

November 27, 2024

It's a experience is the best answer when visiting Metro Lexus it's almost like goin to a club you never kno who you gonna meet there or wat kinda toy you gonna leave with. More

by karlmichaellloyd GX460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Metro Lexus responded

We're delighted to hear that your visit felt like an exciting adventure at Metro Lexus! Thanks for sharing your experience, and we hope you enjoy the ride!